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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,661
shipping
28,625
quality
29,185
This company responds to reviews on average within 1 day

Instant Feedback

528,002 reviews

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
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Love all of the real world data!
April 5, 2026

Not only is the selection above and beyond any other store but you can't beat the millions of data points used for each tire in their store. Combined with YouTube reviews and AI, the buying experience is excellent!

Date of experience: March 24, 2026
South Carolina
1 review
0 helpful votes
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The road hazard reimbursement
April 5, 2026

The reimbursement for road hazard process was unclear and it did not mention all the paperwork that was required. I have claims that has not been reimbursed in months because the process did not mention all paperwork required.

Date of experience: March 25, 2026
Elise B. TireRack Rep
5 hours ago

Hi Francis, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and a member of our team will be reaching out to you directly.

New York
1 review
0 helpful votes
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Always a solid experience
April 5, 2026

Always buy here and have shipped to me. My local mechanic does a swap for cheap, and the road hazard warranty through tire rack is excellent.

Date of experience: March 25, 2026
Montana
1 review
0 helpful votes
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Everything on this website is easy to navigate, and it is hard to find better prices for tires on the internet. Representatives are very helpful in finding the right tires for your vehicle.

Date of experience: March 25, 2026
Pennsylvania
1 review
0 helpful votes
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Great tires! Fast shipping
April 4, 2026
Updated review

Tires were what was described, shopped fast and holding up well.

Date of experience: March 25, 2026

Quick and easy
December 1, 2025
Previous review

Quick and easy

Date of experience: November 20, 2025
Illinois
1 review
0 helpful votes
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Have participated in Cash Back Rewards you offered, glad I was able to take advantage again this time. Need to make sure the tires DOT date are recent.

Date of experience: March 25, 2026
Illinois
2 reviews
0 helpful votes
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Great Service and Expertise
April 4, 2026

As a customer for 15 years, my experience with Tire Rack has been excellent. After purchasing and installing new tires, I decided to exchange the new ones (Michelin) for Pirellis's (the original tires I was replacing). The exchange agreement was seamless. Thank you Tire Rack!

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
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Offer price matching
April 4, 2026

Chatted and called and could not get them to match prices.

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
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Ordered rims and tires everything mounted and balanced to my house in a couple days. Everything as expected. I have been using tire rack for all my vehicles since 2004

Date of experience: March 25, 2026
New Hampshire
1 review
0 helpful votes
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Easy as always
April 4, 2026

It is always a pleasure working with the folks at the Tire Rack. You guys are the best! I've been ordering tires from you for 40 years and you haven't steered me wrong yet!

Date of experience: March 25, 2026
California
1 review
0 helpful votes
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Quick Service
April 4, 2026

Called locally, shops couldn't find what i wanted in stock or in warehouses. Tirerack has them, and will ship to my home next day.

Date of experience: March 25, 2026
Georgia
1 review
0 helpful votes
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Easy user experience
April 4, 2026

Web site interface is extremely to compare tires and understand ratings. Also useful videos comparing road tests for performance tires. Always my go to!

Date of experience: March 25, 2026
Ohio
1 review
0 helpful votes
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Fast and Easy
April 4, 2026
Updated review

The experience was everything I had hoped for. The website was easy to navigate and the prices were the best online. Delivery to my area was only 1 day and shipping was at no extra cost. I will being using Tire Rack moving forward.

Date of experience: March 18, 2026

Easy to use!
March 29, 2026
Previous review

Easy to use!

Date of experience: March 19, 2026
Colorado
1 review
0 helpful votes
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Easy process
April 4, 2026

I enjoy shpooing on tire rack. They make it and and afford to shop with them

Date of experience: March 25, 2026
Pennsylvania
1 review
0 helpful votes
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Fast, reliable service.
April 4, 2026

Have ordered several times in the past. Always fast, reliable service. Prices are reasonable when compared to other places. Very convenient!

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
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The Pirelli P4's are great on my Prius. They have very little wear on them due to my rotating the tires and getting quarterly alignments. I bought the tires one width greater to correct the MPH reading. It's right on now. The car estimated MPG is highrt, but wrong. I am now getting a more accurate MPG when I do the math. Everything was fine. Nothing is perfect. The hard part is finding mechanics that do installations w/o supplying the parts. They don't even care if they are using the correct parts, fluids etc... That's why, at 55, I am doing as much maintenance and body repairs on my own.

Date of experience: January 2, 2023
1 review
0 helpful votes
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The best place to order wheels
April 4, 2026
Updated review

I've ordered multiple sets of wheels from tire rack! They always have the best pricing, selection of wheels, and the shipping is fast!

Date of experience: March 25, 2026

Great
March 29, 2026
Previous review

Easy to compare and see on the vehicle

Date of experience: March 19, 2026
Connecticut
1 review
0 helpful votes
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It took me less than 5 minutes from start to finish. I simply entered the tire I needed, chose from the options they provided from all different price points and tire types.

Date of experience: March 25, 2026
North Carolina
3 reviews
0 helpful votes
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Need tires? Call Tire Rack
April 4, 2026

Ordered under my late husband Frank's name, for years for our street vehicles and race cars. Always our first choice … recommended Tire Rack to many friends

Date of experience: March 25, 2026
California
1 review
0 helpful votes
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I have purchased many sets of tires from Tire Rack and they're always in perfect condition and on time. Every time I order through this website I love how I'm able to compare many different tires so that I know I'm optimizing my purchase. The pri is are always competitive and the convenience can't be beaten. The customer reviews are very helpful and trustworthy so I rely on them as well as the expert reviews in order to know what to expect.

Date of experience: March 24, 2026