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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,244
value
28,605
shipping
28,569
quality
29,129
This company responds to reviews on average within 1 day

Instant Feedback

527,186 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great service
March 28, 2026

Great experience, nothing but great experience so far in the last 25 years using tire rack for my classic cars odd size of ******* 13 now days.

Date of experience: November 15, 2025
Massachusetts
1 review
0 helpful votes
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Great service as usual.
March 28, 2026

Good products at a fair and affordable price. Good shipping options also.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Easy and fast
March 28, 2026
Updated review

The entire experience was very easy and fast. The only hiccup was a slight delay in delivery to my installer as a result of UPS but otherwise the experience was great.

Date of experience: March 18, 2026

Very easy and guided me through the selection
March 19, 2026
Previous review

Very easy and guided me through the selection. I like that I can compare tires and read reviews.

Date of experience: March 9, 2026
1 review
0 helpful votes
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BBS 17in Wheels
March 28, 2026
Updated review

Wheels were packaged great and look amazing, everyone compliments them

Date of experience: March 18, 2026

Easy to find the wheels for my car
March 21, 2026
Previous review

Easy to find the wheels for my car

Date of experience: March 11, 2026
Virginia
1 review
0 helpful votes
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Nice & Easy
March 28, 2026

Tire Rack has always been a reliable source for my tire purchasing needs. I can always count on fair pricing and quick shipping. Never disappointed!

Date of experience: March 18, 2026
Pennsylvania
1 review
0 helpful votes
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I have ordered many times on tirerack and have had great experience.

Date of experience: March 17, 2026
Idaho
1 review
0 helpful votes
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Very good website experience
March 28, 2026
Updated review

The website is easy to navigate, read, understand, and use. From research, to the selection tool, all the way through checkout. Very easy

Date of experience: December 18, 2025

All info was easily understandable, website was simple...
December 18, 2025
Previous review

All info was easily understandable, website was simple to navigate. I felt like I was on the phone with a pro!

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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Quick delivery and best pricing
March 28, 2026
Updated review

For a non emergency tire replacement, Tire rack was the perfect choice, because I had time to do some research and find the best prices available online. The prices they gave me along with free shipping was the best overall anywhere. The process to choose a third party installer was simple, and I went with my nearest pep-boys who were very helpful and quick with the installation.

Date of experience: March 14, 2026

Found the tire I was looking for
March 21, 2026
Previous review

Found the tire I was looking for. Process was fast, prices were good too.

Date of experience: March 11, 2026
Texas
1 review
0 helpful votes
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First time buyer
March 28, 2026
Updated review

Amazing experience from A-Z. Very good tire quality and delivery experience tires are new and not old and got tires that you don't see on the road too often so I am a happy customer!

Date of experience: March 18, 2026

So far very easy and specialist are wonderful
March 22, 2026
Previous review

So far very easy and specialist are wonderful

Date of experience: March 12, 2026
Virginia
1 review
0 helpful votes
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The first place I go to buy tires
March 28, 2026

I said it was the first place I go to buy tires, and it really should be the only. Sure, I play the game and do some comparison shopping, but this is the third set of tires I've purchased from TireRack in as many years (different cars).

Date of experience: March 18, 2026
1 review
0 helpful votes
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Great alternative to traditional dealers
March 28, 2026
Updated review

I was looking for a specific tire to replace one that got damaged by a pothole. It was a low profile, summer tire replacement for my OEM tire. I went to several service shops and my dealer and got different answers and prices from each. Then I went to Tire Rack and found the exact replacement I needed at a fair price and discovered an easy process for installation that was also fairly priced, where I did not fear getting upsold into something else. Tire Rack provided great follow-up on the delivery with appropriate notifications along the way. Nice job

Date of experience: March 12, 2026

Easy so far…
March 21, 2026
Previous review

Easy so far…

Date of experience: March 11, 2026
Maryland
1 review
0 helpful votes
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Great service and convenient
March 28, 2026

I love seeing the details and reasons tires are marked, rated, quality and application to seasonal use. The quick delivery makes tire shopping significantly better than normal online shopping.

Date of experience: March 18, 2026
Maryland
1 review
0 helpful votes
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Happy
March 28, 2026

Great I got a set of mud tires for my 89 yj. I really look forward to seeing these new rims and tires on my bb6

Date of experience: March 18, 2026
California
1 review
0 helpful votes
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Was looking for a set of competition tires for drag events but I needed to go down a size from stuck. It was a little challenging searching for wheels options that fit the custom tire size. Would be great to be able to search specifically for wheels options that fit the bolt pattern but aren't stock size.

Date of experience: March 17, 2026

Great wheel selection and searching tool!
June 16, 2025
Previous review

Great wheel selection and searching tool!

Date of experience: June 5, 2025
Virginia
1 review
0 helpful votes
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Brake pads
March 28, 2026

Easy to find and compare various pads in order to make a good decision on the pads you want.

Date of experience: May 18, 2023
Virginia
1 review
0 helpful votes
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Easiest way to get tires
March 28, 2026
Updated review

I was able to choose tires for my cars and it was easy for me to change the front tire size and the rear, plus the shipping is the best part. I can get the tires to where I need in just a couple days which makes the experience just that much better.

Date of experience: October 19, 2025

Options because of car
July 21, 2025
Previous review

The tires that I bought were not offered to me because of the cars that were on my tire rack garage and I wished they would let me see the entire inventory without me having to search it on the browser for it to pop up. The tires came in fast and in good condition and I could tell they were stored properly.

Date of experience: June 3, 2025
Washington
1 review
0 helpful votes
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Snowtires
March 28, 2026

Bought set of snow tires for 2009 VW TDI, valve stem stuck out 1 inch past sidewall. Cost another $130 to replace with stubby valve stem.

Date of experience: September 1, 2024
Indiana
1 review
0 helpful votes
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Always Awesome!
March 28, 2026
Updated review

I have been shopping with Tire Rack for over 30 years. It has always been my "go to" for tires and will continue for the foreseeable future.

Date of experience: March 17, 2026

Great company!
September 23, 2025
Previous review

Only option I use to purchase tires!

Date of experience: September 13, 2025
Georgia
2 reviews
0 helpful votes
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Top Service
March 27, 2026
Updated review

The website and TireRack reviews and recommendations have made easy to select and purchase tires for all my vehicles. I had one road hazard claim and they honored immediately and without any hassle. TireRack is one of the most professional and courteous firms I have had the pleasure of doing business with.

Date of experience: March 17, 2026

Great Service
November 29, 2025
Previous review

Always wide selection, helpful reviews, great pricing.

Date of experience: November 19, 2025
Washington
1 review
0 helpful votes
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Great prices and customer service
March 27, 2026
Updated review

I recently used tire rack for the first time for two new performance tires. Three months later I take out two side walls on a pothole. Tire rack hazard warrantee was the smoothest experience I have ever had with a post-sale warrantee product.
The bricks and mortar place tried to sell me replacement tires (identical) at a higher price and the Road hazard was an ~18% add on top of that.

Date of experience: March 17, 2026

Tire rack was easy to order with an intuitive user...
October 9, 2025
Previous review

Tire rack was easy to order with an intuitive user interface.
Some guidance from discount tire (the chosen fitter) would have been nice but they put me on hold for about 45 minutes before hanging up. Not a good omen for the fitting. Fingers crossed!

Date of experience: September 29, 2025