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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great experience, nothing but great experience so far in the last 25 years using tire rack for my classic cars odd size of ******* 13 now days.
Good products at a fair and affordable price. Good shipping options also.
The entire experience was very easy and fast. The only hiccup was a slight delay in delivery to my installer as a result of UPS but otherwise the experience was great.
Very easy and guided me through the selection. I like that I can compare tires and read reviews.
Wheels were packaged great and look amazing, everyone compliments them
Tire Rack has always been a reliable source for my tire purchasing needs. I can always count on fair pricing and quick shipping. Never disappointed!
I have ordered many times on tirerack and have had great experience.
The website is easy to navigate, read, understand, and use. From research, to the selection tool, all the way through checkout. Very easy
All info was easily understandable, website was simple to navigate. I felt like I was on the phone with a pro!
For a non emergency tire replacement, Tire rack was the perfect choice, because I had time to do some research and find the best prices available online. The prices they gave me along with free shipping was the best overall anywhere. The process to choose a third party installer was simple, and I went with my nearest pep-boys who were very helpful and quick with the installation.
Found the tire I was looking for. Process was fast, prices were good too.
Amazing experience from A-Z. Very good tire quality and delivery experience tires are new and not old and got tires that you don't see on the road too often so I am a happy customer!
So far very easy and specialist are wonderful
I said it was the first place I go to buy tires, and it really should be the only. Sure, I play the game and do some comparison shopping, but this is the third set of tires I've purchased from TireRack in as many years (different cars).
I was looking for a specific tire to replace one that got damaged by a pothole. It was a low profile, summer tire replacement for my OEM tire. I went to several service shops and my dealer and got different answers and prices from each. Then I went to Tire Rack and found the exact replacement I needed at a fair price and discovered an easy process for installation that was also fairly priced, where I did not fear getting upsold into something else. Tire Rack provided great follow-up on the delivery with appropriate notifications along the way. Nice job
I love seeing the details and reasons tires are marked, rated, quality and application to seasonal use. The quick delivery makes tire shopping significantly better than normal online shopping.
Was looking for a set of competition tires for drag events but I needed to go down a size from stuck. It was a little challenging searching for wheels options that fit the custom tire size. Would be great to be able to search specifically for wheels options that fit the bolt pattern but aren't stock size.
Great wheel selection and searching tool!
Easy to find and compare various pads in order to make a good decision on the pads you want.
I was able to choose tires for my cars and it was easy for me to change the front tire size and the rear, plus the shipping is the best part. I can get the tires to where I need in just a couple days which makes the experience just that much better.
The tires that I bought were not offered to me because of the cars that were on my tire rack garage and I wished they would let me see the entire inventory without me having to search it on the browser for it to pop up. The tires came in fast and in good condition and I could tell they were stored properly.
Bought set of snow tires for 2009 VW TDI, valve stem stuck out 1 inch past sidewall. Cost another $130 to replace with stubby valve stem.
I have been shopping with Tire Rack for over 30 years. It has always been my "go to" for tires and will continue for the foreseeable future.
The website and TireRack reviews and recommendations have made easy to select and purchase tires for all my vehicles. I had one road hazard claim and they honored immediately and without any hassle. TireRack is one of the most professional and courteous firms I have had the pleasure of doing business with.
I recently used tire rack for the first time for two new performance tires. Three months later I take out two side walls on a pothole. Tire rack hazard warrantee was the smoothest experience I have ever had with a post-sale warrantee product.
The bricks and mortar place tried to sell me replacement tires (identical) at a higher price and the Road hazard was an ~18% add on top of that.
Tire rack was easy to order with an intuitive user interface.
Some guidance from discount tire (the chosen fitter) would have been nice but they put me on hold for about 45 minutes before hanging up. Not a good omen for the fitting. Fingers crossed!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

