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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,244
value
28,612
shipping
28,576
quality
29,136
This company responds to reviews on average within 1 day

Instant Feedback

527,239 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
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Tires
March 29, 2026
Updated review

I just had them installed. So far they are running smoothly and my car seems to handle wonderfully. I would definitely use them again.

Date of experience: March 19, 2026

It was fast and efficient
March 20, 2026
Previous review

It was fast and efficient.

Date of experience: March 9, 2026
South Carolina
1 review
0 helpful votes
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Great service, prompt delivery
March 29, 2026

Customer service and product selection make this a good company to do business with

Date of experience: March 19, 2026
Illinois
1 review
0 helpful votes
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Easiest place to shop for tires
March 28, 2026

Always happy eith the products that are delivered.

Date of experience: March 18, 2026
New York
1 review
0 helpful votes
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Reliable
March 28, 2026

They are reliable, clear detail information regarding the product, questions answered.

Date of experience: March 18, 2026
Ohio
1 review
0 helpful votes
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Efficient
March 28, 2026

Amazing help selecting tires with proper fitment for my exact vehicle. Crazy fast delivery time. Been a happy customer for almost 20 years.

Date of experience: December 19, 2025
Texas
1 review
0 helpful votes
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It was fast and easy, this is my second time using TireRack. Was able to go to order history and reorder the same tires as last time.

Date of experience: March 18, 2026
Vermont
1 review
0 helpful votes
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Quick and easy
March 28, 2026

Finding the correct tire size was easy and tire rack provides specific and valuable details on sizing that other locations don't when switching off of oem sizing.

Date of experience: March 18, 2026
Oklahoma
1 review
0 helpful votes
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Got back tires in December, now got front tires in March for wife's Kia Stinger. Website is very easy to use and even set up appointment at local Tire Shop!

Date of experience: March 18, 2026
New York
1 review
0 helpful votes
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Easy to navigate the website
March 28, 2026

Ordered a tire for another vehicle the process went smoothly.

Date of experience: July 18, 2025
Ohio
1 review
0 helpful votes
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It's all been good, with the exception of going to a 2 year free replacement vs 3 year free replacement when it was DTD. But overall you're doing fine

Date of experience: December 18, 2024

Conti TerrainContact
May 8, 2025
Previous review

I have been with Discount Tire Direct since 2013. I was concerned with the merger because DTD was gold to me. I thought Tire Rack bought or absorbed DTD because their name was on the website. Maybe they did, but after 3 or 4 sets of tires ordered and received and everything was same same, I am happy service and options have been just as good. Two things. One, it's nice to have 2 year free road hazard, but the old system of 3/32" and above with tire unservicable for free replacement with certificates would be great to have back as I and the folks I know never abused it. And two, it would be great when you set brand filter if other brands don't find their way into your filtered search. Other than that, I'm completely satisfied. Good work. As an aside, I'm a private mechanic and have installed hundreds of tires from DTD and now DTD/TireRack. I have verified with Ruth her satisfaction with the tires I selected for her and am responding as I order all tires for our company vehicles and individual customers. Thanks again.

Date of experience: April 28, 2025
1 review
0 helpful votes
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Good experience
March 28, 2026
Updated review

Was looking for some nice gold rims and a good set of tires for my 2011 subaru outback. TireRack hooked me up. Only thing was one rim had a decent chip in it when i got them. But over all it was a great experience. I love my new rims and tires. Got some cross climate two's. And new tpms sensers.

Date of experience: March 18, 2026

Its been interesting and good
March 21, 2026
Previous review

Its been interesting and good.

Date of experience: March 11, 2026
Vermont
1 review
0 helpful votes
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Tire Rack RULES!
March 28, 2026
Updated review

I'm a regular tire and sometimes wheel buyer. Tire Rack makes the process very easy.

Date of experience: March 18, 2026

Tire Rack RULES!
September 6, 2025
Previous review

Big fan. I've bought multiple sets of tires and even wheels/tires from Tire Rack over the years.

Date of experience: August 27, 2025
South Carolina
1 review
0 helpful votes
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Simple and easy
March 28, 2026

Good prices, fast delivery, and an easy website to use

Date of experience: March 18, 2026
Pennsylvania
1 review
0 helpful votes
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Girlfriend tires
March 28, 2026
Updated review

Always have a pleasant time ordering tires or wheels from TireRack. Thank you!

Date of experience: March 18, 2026

Tires & Wheels
June 26, 2025
Previous review

Ordered tires & wheels for my 4WD chevy truck and they were delivered promptly, mounted and balanced.

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
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Repeat Customer
March 28, 2026

I have bought 6 or 7 sets of tires from Tirerack. I have always had a good experience. I always pick them u at the distribution center for he discount. Every $ matters.

I like the ability to compare multiple brands and models. I usually look for snow performance, noise and longevity ratings to help me decide for my wife's car. I add dry performance for mine.

Date of experience: March 15, 2026
California
1 review
0 helpful votes
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Great service
March 28, 2026

Great experience, nothing but great experience so far in the last 25 years using tire rack for my classic cars odd size of ******* 13 now days.

Date of experience: November 15, 2025
Massachusetts
1 review
0 helpful votes
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Great service as usual.
March 28, 2026

Good products at a fair and affordable price. Good shipping options also.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Easy and fast
March 28, 2026
Updated review

The entire experience was very easy and fast. The only hiccup was a slight delay in delivery to my installer as a result of UPS but otherwise the experience was great.

Date of experience: March 18, 2026

Very easy and guided me through the selection
March 19, 2026
Previous review

Very easy and guided me through the selection. I like that I can compare tires and read reviews.

Date of experience: March 9, 2026
1 review
0 helpful votes
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BBS 17in Wheels
March 28, 2026
Updated review

Wheels were packaged great and look amazing, everyone compliments them

Date of experience: March 18, 2026

Easy to find the wheels for my car
March 21, 2026
Previous review

Easy to find the wheels for my car

Date of experience: March 11, 2026
Virginia
1 review
0 helpful votes
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Nice & Easy
March 28, 2026

Tire Rack has always been a reliable source for my tire purchasing needs. I can always count on fair pricing and quick shipping. Never disappointed!

Date of experience: March 18, 2026