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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I just had them installed. So far they are running smoothly and my car seems to handle wonderfully. I would definitely use them again.
Customer service and product selection make this a good company to do business with
It was fast and easy, this is my second time using TireRack. Was able to go to order history and reorder the same tires as last time.
Finding the correct tire size was easy and tire rack provides specific and valuable details on sizing that other locations don't when switching off of oem sizing.
Got back tires in December, now got front tires in March for wife's Kia Stinger. Website is very easy to use and even set up appointment at local Tire Shop!
Ordered a tire for another vehicle the process went smoothly.
It's all been good, with the exception of going to a 2 year free replacement vs 3 year free replacement when it was DTD. But overall you're doing fine
I have been with Discount Tire Direct since 2013. I was concerned with the merger because DTD was gold to me. I thought Tire Rack bought or absorbed DTD because their name was on the website. Maybe they did, but after 3 or 4 sets of tires ordered and received and everything was same same, I am happy service and options have been just as good. Two things. One, it's nice to have 2 year free road hazard, but the old system of 3/32" and above with tire unservicable for free replacement with certificates would be great to have back as I and the folks I know never abused it. And two, it would be great when you set brand filter if other brands don't find their way into your filtered search. Other than that, I'm completely satisfied. Good work. As an aside, I'm a private mechanic and have installed hundreds of tires from DTD and now DTD/TireRack. I have verified with Ruth her satisfaction with the tires I selected for her and am responding as I order all tires for our company vehicles and individual customers. Thanks again.
Was looking for some nice gold rims and a good set of tires for my 2011 subaru outback. TireRack hooked me up. Only thing was one rim had a decent chip in it when i got them. But over all it was a great experience. I love my new rims and tires. Got some cross climate two's. And new tpms sensers.
I'm a regular tire and sometimes wheel buyer. Tire Rack makes the process very easy.
Big fan. I've bought multiple sets of tires and even wheels/tires from Tire Rack over the years.
Good prices, fast delivery, and an easy website to use
Always have a pleasant time ordering tires or wheels from TireRack. Thank you!
Ordered tires & wheels for my 4WD chevy truck and they were delivered promptly, mounted and balanced.
I have bought 6 or 7 sets of tires from Tirerack. I have always had a good experience. I always pick them u at the distribution center for he discount. Every $ matters.
I like the ability to compare multiple brands and models. I usually look for snow performance, noise and longevity ratings to help me decide for my wife's car. I add dry performance for mine.
Great experience, nothing but great experience so far in the last 25 years using tire rack for my classic cars odd size of ******* 13 now days.
Good products at a fair and affordable price. Good shipping options also.
The entire experience was very easy and fast. The only hiccup was a slight delay in delivery to my installer as a result of UPS but otherwise the experience was great.
Very easy and guided me through the selection. I like that I can compare tires and read reviews.
Wheels were packaged great and look amazing, everyone compliments them
Tire Rack has always been a reliable source for my tire purchasing needs. I can always count on fair pricing and quick shipping. Never disappointed!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

