Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love tire rack fast EZ to spend your money on tires. I like that thank you guys if you haven't bought your tires through this website, go ahead and do it. I recommend it to everyone
Excellent service, fast and easy. Buy your tires through tire rack
Finding the product on the website and inputting vehicle information was easy, and especially nice was the website bringing up the exact products for my vehicles. Outstanding.
T. R always has many rire options and price are very reasonable, appreciate the options given when Purchased for pickup and install.
So Far So Good So Far So Good So Far So Good So Far So Good
The heading for my tire category includes term "Run flat" tires. You need to inform customers to check the run flat box in the filter option, else the heading title says run flat but actual tires displayed do not - I found this very confusing.
Can't beat Tirerack for knowledgeable staff, prompt and considerate agents, and a large selection with great comparison information.
Exceptional exceptional service great option, and information on choosing one of the best tires I have. A+ plus plus seller will always use every time to buy my thighs.It
Last time I used Tirerack I purchased a full set of wheels and tires for my car. I stupidly sold that car shortly after, but the service provided as well as the delivery time was astronomical.
Tire Rack's negotiated installer rates are not always at or lower than just dealing with the installer directly.
I have purchased many tires and suspension from tire rack through the years they've always had good pricing, great selection and good customer service.
Fast and high quality service, can't ask for more than that
I've always gotten my tires on tire rack. Great value/selection, and service.
A+ customer service
Easy, on time, no B. S. great value & selection of tires.
Tire Rack is the best place hands down to find tires. As someone that does know what I want and the price point I need it is very easy to find my next set of tires!
Easy to use website, customer call center was fast!
Simple process to find, buy, and ship product to my home. Happy so far.
Simple process to find, buy, and ship product to my home. Happy so far.
Quick and easy with the help of my brother Ryan.
Was able to find exactly what I was looking for and it was In Stock. #PIAASuperSilicone. Personal account is great for storing and searching multiple car needs without having to waste time, simple.
Great experience with this system of purchasing. I am pleased to mention this experience to my friends and realities. Thayou very much foy this experience.
Tire Rack carries quality products that I'm looking for in a street vehicle.
Tire rack usually has whatever direct replacement tire that I'm looking for( same as original brand) and even though I choose to replace the tires myself, the added option to find an installer is wonderful
Site is very easy to navigate and there are plenty of options to choose from.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

