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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Wrong fees and no response from customer service. State fee should be $1 per tire according to the information supplied by TR but was charged $5 per tire
Good the tires showed up on time. 1 rebate was BS other then that all good
First time buyer, used a local installer all went as planned
Always a fan never saw Tire Rack as an install option, I couldn't beat that close out price
My most recent order was good. Order shipped in two deliveries which caused a delay
Love the website for its ease of use. The survey and review page for tires are fantastic for decision-making. Been a customer for years... wish there was a rewards program!
I always use this site to buy tires because it has a wide variety and I can easily compare tires to get the best possible tires that meets my requirements.
Bought my tires online and had them delivered to a certified Tire Rack installer. Tires were there within a day and my appointment was a few days later for installation.
I buy all my tires from Tire Rack time & time again.
I have used tirerack.com several times and have always had great results. Quick shipping quality tires and if I had to call them the customer service was prompt and excellent.
At one point while getting to my purchase, it asks what my make and model are, it then give me the option to opt-out which I did. Then I get to the point of sale and it forces me to put in the vary info I chose to opt out of. Very annoying.
Great tire selection and information - I have bought a number of sets of tires here and have always been satisfied.
Ordering shocks for my old truck this order.
Good tire selection and product information nicely organized in a website easy to use. Shipped tires to my preferred installer - no problem
I have ordered multiple sets of tires for different vehicles. My orders have been correct and delivered without issues. By far the best way to save money when purchasing tires.
I purchased a second set of wheels with snow tires for my 2018 Audi S5 and they performed great until I recently hit a pot hole which blew out a side wall. Luckily. Tire Rack has the same tire still on close out which I have just ordered for the tire which blew out. My summer wheels are on the vehicle now, but I wanted to grab the tire while it is still available.
I usually use TireRack because of their large selection and prices are usually comparable to other places. You have to be careful to check the tire date, they have sold me tires that were on the shelf for a couple of years.
Very easy to find the wheels and tires on the website. Ordered and paid for the purchase. Had it delivered to the Tire shop I was dealing with. Was delivered the next day with no problems.
Fast delivery good pricing and options for installation including Mobile service.
Great inventory on excellent Tire brands.
Great I got the tires i needed. They weren't great tires but when they exploded tire rack honored the road warrenry and replaced them! Good rebate great customer service amazing company
Great selection of products and information on product really helpful.
I ordered a set of Mickey Thompson Baja Boss AT tires for my ford expedition max. I had them installed at the Midas in Brunswick, NY and it was very smooth and I was happy. I need to get one of those tires replaced now and I'm very sad to see they are no longer available as a preferred installer.
Great website, easy to access information and select tires, and other equipment!
I first bought winter tires for my new vehicle, they're amazing! Now I just purchased 4 summer/all-season tires, received free delivery and $100 off, couldn't ask for a better deal!
Easy to shop for tires especially since you can do it by year, make and model or tire size. The fact it shows you ratings on the tires is great and the mail in rebate was very helpful!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Allan, I’m truly sorry to hear about the confusion with the fees and a member of our team will be reaching out to you directly.