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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,665
shipping
28,629
quality
29,189
This company responds to reviews on average within 1 day

Instant Feedback

528,102 reviews

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Arizona
1 review
0 helpful votes
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I Fukin love you guys!
April 6, 2026

They were going to charge me fukin 800 dollars or more to get new tires. $#*! dem greedy sons a $#*!es! I love that tire rack exists i swe this company and my nipples get harder than diamonds pressed against a glaciar!

Date of experience: March 26, 2026
New Hampshire
1 review
0 helpful votes
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I've had two previous major orders through Iraq and ever received. Excellent customer service and excellent delivery and install installation service services. I have recommended tire rack to both friends and family. May have also made some purchases with excellent results.

Date of experience: May 15, 2025

Solid repeat customer
March 22, 2026
Previous review

I may repeat customer with Tire Rack. The prices have been amazing and the tires that I have purchased I have zero complaints with. They are accompanying that stands behind their product and in this day and age I appreciate that very much

Date of experience: March 11, 2026
Virginia
1 review
0 helpful votes
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No customer support
April 6, 2026
Updated review

I've told you this before. Years ago bought 4 BF Goodrich tires, one of which 4 separate tire shops, including one Goodrich sent me to, could not balance, one place did manage a road force with 16 weights if memory serves. Goodrich had this crazy run around, even sent them a note from their recommended shop, nothing. When I contacted Tire rack nothing as well, left you'll one mean right up under BF Good Rich G-Force Comp-2 tire. Yes, I do remember somebody sent me a tire rack tire gauge. That tire was trash, wore out quick, never really balanced, wore out by 12,000 miles, that was a smooth BMW, but rode on those crap tires for about 6 months. And I do not recollect exactly when this happened, it was a while back

Date of experience: November 11, 2017
Elise B. TireRack Rep
5 hours ago

Thank you for contacting us, Warren. We understand how frustrating unexpected tire issues can be and a member of our team will be reaching out directly to you.


Mostly all great with one huge failure
January 20, 2026
Previous review

One time got this totally bad Goodrich G force Comp 2, it could not even be forced road balanced, had a statement from the tire shop, and nobody to include Tirerack would help me, when contacted, and Goodrich was just horrible. So you know, had to order another tire. Nobody I talk tires with will ever buy Goodrich. The date is total guestimate.

Date of experience: June 9, 2017
California
1 review
0 helpful votes
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Consistently Good
April 6, 2026

I have been a tier rack customer for 20 plus years, and honestly I can not recommend a business more. They stand behind their products and their customer serveries is top notch.

Date of experience: March 26, 2026
New York
1 review
0 helpful votes
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My experiance with my previous order was amazing from tire rack customer service handling all my questions and concerns to the ups delivery service that delivered the tire to my house. I don't remember the exact date the snow tires came but

Date of experience: November 1, 2025
Macao
1 review
0 helpful votes
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Good service
April 5, 2026

Excellent service and prompt delivery - A well run company that has a superb web site.Never disappointed with products or service.

Date of experience: March 26, 2020
Michigan
1 review
0 helpful votes
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Excellent Service
April 5, 2026

Everything arrived at the installers with no issues for the first purchase. This is our families second time using TireRack.com for another vehicle.

Date of experience: March 26, 2026
1 review
0 helpful votes
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Great service and pricing
April 5, 2026
Updated review

Very easy picked the shop on the website dropped the car off picked it up. Everything looks great. Tires are amazing way better than what we had on there. Well, definitely buy again and recommend.

Date of experience: March 26, 2026

Easy transaction good price
March 27, 2026
Previous review

Excellent good customer service and install options

Date of experience: March 17, 2026
Arizona
1 review
0 helpful votes
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Always positive in dealing with Tirerack.com. Been using since 2000

Date of experience: March 26, 2026
Vermont
1 review
0 helpful votes
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I trust Tire Rack
April 5, 2026

When I need tires, I trust the suggestions that tire rack give me and I've not been disappointed. Because I have a Tire rack care card, it is far easier for me to get new tires.

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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Tire source
April 5, 2026

I live in a rural area with limited tire dealers. Tirerack has been my go to source for years for all my vehicles BMW and Toyota. Best selection, good prices, and quick service. Never a problem.

Date of experience: March 26, 2026
North Carolina
1 review
0 helpful votes
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Tire Purchase
April 5, 2026
Updated review

One of my tires blew out on my KIA Optima SXL and another one had a crack in the tire so it was leaking air little by little. I was referred to Tire Rack by my mentor and have been ordering my tires from here ever since. Tire rack has yet to fail me and they're officially my go to for tires, especially because tires at places Mr. Tire, Goodyear, etc cost so much per tire. Tire Rack allows me to save money by just ordering the tires myself, that way all I have to do is just have a shop put them on and rotate them. Love Tire Rack and hope they stay just as they are now.

Date of experience: March 26, 2026

Website was very helpful and made it super easy to...
April 11, 2025
Previous review

Website was very helpful and made it super easy to order tires fit specially for my car. I appreciate yall🙏🏾

Date of experience: April 1, 2025
Kentucky
1 review
0 helpful votes
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All good except delivery
April 5, 2026
Updated review

All was smooth except for the delivery of tires in driveway. Four tires were left about a foot from a closed garage door. When I was in the car and opened the garage door to back out I couldn't see the tires in my way. No damage, but still..

Date of experience: March 26, 2026

Very helpful
March 30, 2026
Previous review

The information provided in one place for comparison of tires is great!

Date of experience: March 20, 2026
North Carolina
1 review
0 helpful votes
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Excellent Choice Everytime
April 5, 2026
Updated review

Easy to purchase - excellent customer service and warranty

Date of experience: March 26, 2026

It was quick and I love the additional payment options
September 22, 2025
Previous review

It was quick and I love the additional payment options.

Date of experience: September 12, 2025
Illinois
1 review
0 helpful votes
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Always Fast and Cheaper
April 5, 2026
Updated review

Prompt delivery with a per tire cost much less than what my discount tire fleet cost would be.

Date of experience: March 17, 2026

Simple and far better pricing than locals
March 28, 2026
Previous review

Simple and far better pricing than locals.

Date of experience: March 18, 2026
Pennsylvania
1 review
0 helpful votes
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I miss the Maryland Distributor
April 5, 2026
Updated review

They always come fast and exactly as expected. They now come less fast.

Date of experience: March 26, 2026

Tirerack is always great
October 3, 2025
Previous review

Every time i order tires from Tire Rack it goes smoothly.

Date of experience: August 20, 2025
Missouri
1 review
0 helpful votes
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Had a string of bad luck with running over the most random stuff causing un repairable holes in my tires. TireRack stood by their road hazard and covered everything. Highly recommend!

Date of experience: May 26, 2025
New Jersey
1 review
0 helpful votes
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Always good selection and pricing. More importantly great research on the tires

Date of experience: March 26, 2026
Louisiana
1 review
0 helpful votes
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Excellent customer service
April 5, 2026

Ordered wrong spring set due to inaccurate part description. Customer service sent return authorization including freight. No questions asked. Received full refund. Excellent customer service.

Date of experience: March 5, 2026
Georgia
1 review
0 helpful votes
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Wonderful Experience
April 5, 2026

The User Interface is fantastic, the option of tires are varied, and the information regarding the tires (Like the tire rating charts) are very practically helpful. If ONLY I could nitpick, I would say two things. To have a more obvious, and dedicated tab, option in the shipping section for picking up the tires at a distribution center. And please continue having real people in customer service who are helpful, and experienced as opposed to having customer service be autommated. Other than that, keep at it guys! You're doing amazing work.

Date of experience: March 26, 2026