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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,666
shipping
28,630
quality
29,190
This company responds to reviews on average within 1 day

Instant Feedback

528,063 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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All good except delivery
April 5, 2026
Updated review

All was smooth except for the delivery of tires in driveway. Four tires were left about a foot from a closed garage door. When I was in the car and opened the garage door to back out I couldn't see the tires in my way. No damage, but still..

Date of experience: March 26, 2026

Very helpful
March 30, 2026
Previous review

The information provided in one place for comparison of tires is great!

Date of experience: March 20, 2026
North Carolina
1 review
0 helpful votes
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Excellent Choice Everytime
April 5, 2026
Updated review

Easy to purchase - excellent customer service and warranty

Date of experience: March 26, 2026

It was quick and I love the additional payment options
September 22, 2025
Previous review

It was quick and I love the additional payment options.

Date of experience: September 12, 2025
Illinois
1 review
0 helpful votes
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Always Fast and Cheaper
April 5, 2026
Updated review

Prompt delivery with a per tire cost much less than what my discount tire fleet cost would be.

Date of experience: March 17, 2026

Simple and far better pricing than locals
March 28, 2026
Previous review

Simple and far better pricing than locals.

Date of experience: March 18, 2026
Pennsylvania
1 review
0 helpful votes
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I miss the Maryland Distributor
April 5, 2026
Updated review

They always come fast and exactly as expected. They now come less fast.

Date of experience: March 26, 2026

Tirerack is always great
October 3, 2025
Previous review

Every time i order tires from Tire Rack it goes smoothly.

Date of experience: August 20, 2025
Missouri
1 review
0 helpful votes
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Had a string of bad luck with running over the most random stuff causing un repairable holes in my tires. TireRack stood by their road hazard and covered everything. Highly recommend!

Date of experience: May 26, 2025
New Jersey
1 review
0 helpful votes
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Always good selection and pricing. More importantly great research on the tires

Date of experience: March 26, 2026
Louisiana
1 review
0 helpful votes
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Excellent customer service
April 5, 2026

Ordered wrong spring set due to inaccurate part description. Customer service sent return authorization including freight. No questions asked. Received full refund. Excellent customer service.

Date of experience: March 5, 2026
Georgia
1 review
0 helpful votes
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Wonderful Experience
April 5, 2026

The User Interface is fantastic, the option of tires are varied, and the information regarding the tires (Like the tire rating charts) are very practically helpful. If ONLY I could nitpick, I would say two things. To have a more obvious, and dedicated tab, option in the shipping section for picking up the tires at a distribution center. And please continue having real people in customer service who are helpful, and experienced as opposed to having customer service be autommated. Other than that, keep at it guys! You're doing amazing work.

Date of experience: March 26, 2026
Florida
1 review
0 helpful votes
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Quick Delivery
April 5, 2026

Needed tires are always available and shipment is always expedited next day to Central Florida if order early the day before.

Date of experience: March 26, 2026
District of Columbia
1 review
0 helpful votes
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Experience is always good. Very thorough site with product specifications. I appreciate being able to dial in what product I need based on the various component specifications.

Date of experience: March 26, 2026
New York
1 review
0 helpful votes
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Great experience
April 5, 2026

Had to return the first set of tires due to high road noise. Tire rack replaced them without any issues. The installation process was also super smooth. Very satisfied with the overall results.

Date of experience: June 9, 2018
Georgia
1 review
0 helpful votes
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Great Service and Ease of Use!
April 5, 2026

I have used Tire Rack many times. Both for personal and business. They have always made the process easy to order with extremely fast shipping.

Date of experience: March 26, 2026
New Jersey
1 review
0 helpful votes
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Very Reliable - Great Price
April 5, 2026

Tire Rack has always been a very reliable source for tires. With great prices, I can have them delivered directly to my installer. No hassle!

Date of experience: January 14, 2020
Massachusetts
1 review
0 helpful votes
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Tire Rack, tires made easy
April 5, 2026

Whether you know your vehicle or know your tire size, Tire Rack makes it easy to shop and compare and they offer assistance if needed. Far less hassle than the big tire stores especially when fitting something out of the ordinary, say putting a radial on a 1951 split rim tubed wheel. Or dealing with high tech AWD platforms that require matched tire diameters, tire shop says must replace all 4, TR offers shaving services so you can replace 1 and match tread depth to cover specific damage.

Date of experience: March 26, 2026
New Hampshire
1 review
0 helpful votes
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Easy
April 5, 2026

Super easy to choose wheels and tires, all needed specs

Date of experience: March 26, 2026
North Carolina
1 review
0 helpful votes
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Great selection and prices.
April 5, 2026

Have purchased from Tire Rack four times and great experience each time.

Date of experience: March 26, 2026
Rhode Island
1 review
0 helpful votes
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Love all of the real world data!
April 5, 2026

Not only is the selection above and beyond any other store but you can't beat the millions of data points used for each tire in their store. Combined with YouTube reviews and AI, the buying experience is excellent!

Date of experience: March 24, 2026
South Carolina
1 review
0 helpful votes
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The road hazard reimbursement
April 5, 2026

The reimbursement for road hazard process was unclear and it did not mention all the paperwork that was required. I have claims that has not been reimbursed in months because the process did not mention all paperwork required.

Date of experience: March 25, 2026
Elise B. — TireRack Rep
19 hours ago

Hi Francis, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and a member of our team will be reaching out to you directly.

New York
1 review
0 helpful votes
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Always a solid experience
April 5, 2026

Always buy here and have shipped to me. My local mechanic does a swap for cheap, and the road hazard warranty through tire rack is excellent.

Date of experience: March 25, 2026
Montana
1 review
0 helpful votes
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Everything on this website is easy to navigate, and it is hard to find better prices for tires on the internet. Representatives are very helpful in finding the right tires for your vehicle.

Date of experience: March 25, 2026