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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,870
shipping
28,834
quality
29,394
This company responds to reviews on average within 1 day

Instant Feedback

531,496 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Been purchasing from TireRack for many years. Easy to navigate web site with test results. Competitive prices and also fast shipping directly to installer. Quire convenient.

Date of experience: April 25, 2026
Mississippi
1 review
0 helpful votes
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Always a great experience
May 6, 2026

I've always had great experiences ordering from tire rack. From the hard to find tires to the everyday tires easy to find on tire rack.

Date of experience: April 25, 2026
New York
1 review
0 helpful votes
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Long time customer.
May 6, 2026
Updated review

I've been buying ALL my tires from the TireRack since 1987, when you ran ads in Motor Trend Magazine. Since then I have recommended the company to countless friends and family. The best reason is the tire comparison tool. I always get the tires that I want, not what a dealer or shop has in stock and tries to sell me. Using the tool, I can prioritize what I want from the tires, whether it's performance, traction, price or longevity. You will always have my business. It's fun when the tires arrive in my driveway!

Date of experience: April 25, 2026

I've used Tire Rack for over 35 years
April 27, 2026
Previous review

I always get what I want. Best selection.

Date of experience: April 17, 2026
1 review
0 helpful votes
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Great website
May 6, 2026
Updated review

The website is extremely easy to use.
When I ordered my tire it was shipped the next day. I got an alert when they were delivered. Also they followed up to make sure my experience was good. It was excellent! Thank you TireRack 😊

Date of experience: April 25, 2026

Very user friendly, amazing options to choice from...
April 29, 2026
Previous review

Very user friendly, amazing options to choice from with good rebates after purchase.

Date of experience: April 19, 2026
Rhode Island
1 review
0 helpful votes
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Feed back
May 5, 2026

I have bought tires here multiple times and always smooth sale. Once I had ordered the wrong size tires and someone called me and we adjusted my order. Big save by you guys/gals! Don't remember the date, but it was for a 2000 Buick Lesabre

Date of experience: April 25, 2026
Florida
1 review
0 helpful votes
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So easy
May 5, 2026

I have bought tires from Tire Rack since the early 90's. Still my go-to. But the process is so painless even partnering with a local installation provider. This is an impressive integration.

Date of experience: April 25, 2026
Georgia
1 review
0 helpful votes
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Great service thank you!
May 5, 2026

Last tires I got lasted a little over 4 years for $531 (not including mounting and balancing)! This time they are somehow even cheaper at $345! (4x 205 55 16) With free shipping! The web site is very easy to use. The products are good and the price is good why wouldn't I come back?

Date of experience: April 18, 2022
Arizona
2 reviews
0 helpful votes
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Terrific Price On Rear Shocks
May 5, 2026
Updated review

I needed a set of rear shocks for a 2007 Suburban. After doing research, I found KYB shocks on sale at Tire Rack. They were a great price for a name brand shock absorber.

Date of experience: April 25, 2026

Super Deal On Some Older Manufactured Tires
January 27, 2026
Previous review

I needed a set of 205/40/18 tires for a mini cooper. These tires normally are pretty expensive. But Tire Rack had these for a little over $100 each because they were made in 2022. But since they were in a climate controlled warehouse, dry rot was not an issue. I bought four of them, they arrived quickly and looked perfect. I had Discount Tire mount and balance them. Perfect solution for the Mini Cooper.

Date of experience: January 17, 2026
Nevada
1 review
0 helpful votes
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First rate customer service
May 5, 2026

I purchased performance only tires and wheels mounted during the early summer. Several months later when winter was coming I took them out of the packaging and tried to install but they didn't fit. Tire Rack accepted a return and full reimbursement even though it exceeded their time restraint policy. First rate.

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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Timely shipping
May 5, 2026

Shipped to my house quickly, a delivered to my garage entry.

Date of experience: January 25, 2026
Texas
1 review
0 helpful votes
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Need track tires fast...
May 5, 2026

Tire Rack's online service is so good that I rarely need to consult with their excellent support staff. This most recent order of mine was wrapped up in shorter time than it took me to write this review.

Date of experience: April 25, 2026
Nevada
1 review
0 helpful votes
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Great as always F
May 5, 2026

Even Airstreams trailers are not on vehicle menu, I found selection of tires for it by the size. Good deal.

Date of experience: April 25, 2026
Florida
1 review
0 helpful votes
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Fair prices
May 5, 2026

Was the same super easy. And no interest ford 6 months

Date of experience: April 25, 2026
Colorado
1 review
0 helpful votes
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I just want an option to pick up the tires that I ordered from a Tire Rack location, without rigamarole of having to negotiate a price with the website's "preferred" installer. There used to be an option to pick up tires from the major distribution centers, one of which is near by my home. What happened to that option? I could not find it when going through the purchase.

Date of experience: April 25, 2026
Elise B. — TireRack Rep
18 hours ago

Thank you, Mikhail, for sharing your concerns and feedback. We appreciate hearing from customers like you and will take your comments about pickup options into careful consideration as we strive to improve the shopping experience. We hope the rest of your order runs smoothly.

South Carolina
2 reviews
0 helpful votes
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Great place to buy tires
May 5, 2026
Updated review

I have been a customer for well over three decades.

Date of experience: April 25, 2026

Great discount!
August 17, 2025
Previous review

I needed a high performance tire and discovered their closeout specials. It was for a Pirelli PZERO. Thanks!

Date of experience: July 20, 2025
New York
1 review
0 helpful votes
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Great options, fast service
May 5, 2026

I've been purchasing from the Tire Rack for longer than I can remember. Each and every experience is always terrific.

Date of experience: April 25, 2026
Pennsylvania
1 review
0 helpful votes
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Excellent choices
May 5, 2026
Updated review

Have used Tire Rack for many years now. Great pricing and always an excellent experience.

Date of experience: April 25, 2026

Excellent choices
April 18, 2026
Previous review

Have purchased tires from Tire Rack for a number of years. Always excellent selection and reasonable prices.

Date of experience: April 8, 2026
Tennessee
1 review
0 helpful votes
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Prior orders
May 5, 2026

Great user interface, great information from other customers.

Date of experience: April 25, 2026
South Carolina
1 review
0 helpful votes
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Tirerack has an awesome website with so many tires to choose from with complete specs and handling reviews you can make an informative decision on your tire choice.

Date of experience: April 24, 2026
1 review
0 helpful votes
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Great service and selection
May 5, 2026

Excellent. This is the 6 th time we have used Tire Rack!

Date of experience: April 24, 2026