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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easiest way to review, compare, and purchase quality tires. Convenient shipping to home, recommended installer, or personal installer.
Easy to find the right tires for a good price and see reviews on brands and options before purchase. Can be shipped straight to installer of choice. Can compare installation pricing from different installers and schedule when purchasing tires.
Terrible experience with road hazard program. Got a flat away from home and replaced tire in emergency. Ridiculous number of hoops to get reimbursement, never actually got reimbursed. As a result of the first problematic claim, when 2x more tires failed, we opted not to file a claims.
Order a set tires for my stock wheels. Arrived on time and in excellent condition. Ordered another set today for my aftermarket wheels. Hope this experience is just as good.
Love the in-depth test results that answer almost all your prepurchase questions. Also, the ability to compare 3 tires makes life so much easier to ensure you get the right fit.
I've been a customer of TireRack since I lived in South Bend, Indiana over thirty years ago. They were great then and even greater now as I just learned they own Dunn tire, which is 3 miles to my East or 3.1 miles to my West. Just brilliant.
Always a good experience!
Great helpful and easy. I was able to get my tires the next day!
Feedback on products help to make an informed decision.
Website is easy to navigate through and understand.
My previous experience purchasing from here was great. I easily found what I was looking for, and it was delivered right away.
The great amount of information for each item they sell has help in a big way on my decision making.
I love the selection, availability, shipping and pricing. Got my tires fast for a good price. The Tire Rack testing is a great help when comparing tires and lets you see how the tires perform in dry and wet conditions as well as on the road.
I purchased 4 tires at a good price. The tires are still in great condition. I have to replace one due to a bubble that formed on the tire, but I don't think that has anything to do with the quality of the product. I think it is just dumb luck. - That being said, Tire Rack is allowing me to replace the tire and paying for it as well! Awesome customer service!
This was the easiest experience shopping for tires. I will update once I receive my shipment and they are installed. I will update a second time once I have been driving on them for a month.
I talked with Colton before placing my order and he was amazing and I was able to get my tires fix today. Fantastic customer service and I will be going back for any issues in the future.
I have ordered wheels and many sets of tires through TireRack.com and have no complaints at all. Great prices and fast shipping!
Everything was smooth and easyβcompletely stress-free. I was able to start my claim immediately. When I called in, the representative walked me through the process step by step, and I was able to follow along without any complications.
After placing my order, I received a call from Felix (I believe that was his name). He informed me that he had found the exact tire I had previously purchased. I wasn't able to locate the exact match on my end, so I chose a tire with the same brand and size. Felix went the extra mile to find the exact match for the other three tires, and I was so excited and grateful that he reached out.
I received the tire within two days and had it installed without any issues. This was truly the best experience ever!
All the tire options at competitive prices. Always take advantage of calling to talk to their customer service department before placing an order. They are super helpful.
Tires arrive quickly and free shipping plus free road hazard
I got multiple purchases from tire rack. It's my best place to get them. Deliveries are always on time and tires always live up to the quality as advertised.
This is the second time I've had to replace one of the tires I recently purchased from tire rack.
The warranty is difficult to execute.
I think the tires should have been refunded without the obligation to purchase a replacement
Thank you for contacting us, Andrew. We understand how frustrating unexpected tire damage can be and we will review and a member of our team will be reaching out to you directly.
I really enjoy being able discover all the subtle differences in tire performance with your compressive ratings. Buying 2 new today. Purchased several times in the past, all with great outcomes.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hello Ruel, please accept our sincerest apologies for the frustration and inconvenience this situation has caused and a member of our team will be reaching back out to you directly.