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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,507 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Tires with Ease
April 19, 2026

Easy to navigate website. Only draw back is the low selection.

Date of experience: April 8, 2026
BL
1 review
0 helpful votes
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Warranty is too complicated
April 19, 2026

I install my own tires, and when they need warranty, I never get the warranty issued back. I think you owe me for 4 or five tires

Date of experience: November 7, 2025
Elise B. — TireRack Rep
4 hours ago

Hi Stephanie, we’re sorry you’re dealing with a tire issue — that can be stressful and we will get reviewwed and reach back out to you directly.

California
1 review
0 helpful votes
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Everything you want at your fingertips
April 19, 2026
Updated review

Purchased many sets of performance tires, wheels, and shocks over the years and am happy with their products, services, and feedback

Date of experience: April 8, 2026

Good service and selection
April 29, 2025
Previous review

Ordered many tire/wheel/suspension stuff. Good products, timely delivery, great customer service and support

Date of experience: April 18, 2025
TT
1 review
0 helpful votes
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Great quality and quick delivery!
April 19, 2026

We had a great experience with tie rack and it makes buying and receiving new tires so easy!

Date of experience: April 9, 2026
New York
1 review
0 helpful votes
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Website is very very well designed for simplicity and ease to find various categories for your wheel size, reviews easy to access and the ability to see reviews specific to your car is amazing. Keep up the good work.

Date of experience: April 8, 2026
Georgia
1 review
0 helpful votes
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Online tools are very good!
April 19, 2026

Been buying tired from you since 2000. Your phone reps used to be more engaged and helped pick the best option or went through the process with more detail

Date of experience: April 8, 2026
New York
1 review
0 helpful votes
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TireRack has hands down the best deals every time. More importantly though, TireRack is a review shop. Nobody does reviews that are as in-depth or as involved as TR. I send everyone I know here. I've been using TR for close to 15 years, and it's never let me down. I've even taken advantage of the road hazard warranty. It's not a gimmick. Twice, I've had single tires replaced due to road hazards (torn side-wall on one, and a bubble on another due to potholes).

Date of experience: April 8, 2026
Missouri
1 review
0 helpful votes
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Easy ordering and fast shipping
April 19, 2026
Updated review

I had a question about the tire and customer service was knowledgeable and was able to answer the phone and addressed my question right away. Supper important- the tire arrived in just 2 days.

Date of experience: April 4, 2026

This is a hard to find tire, but they had it
April 12, 2026
Previous review

This is a hard to find tire, but they had it.

Date of experience: April 2, 2026
Florida
1 review
0 helpful votes
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I've been buying tires from Tire Rack for years. Great selection, reasonable prices, and fast (typically 2-day), free delivery.

Date of experience: April 8, 2026
Pennsylvania
2 reviews
0 helpful votes
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Excellent website
April 18, 2026
Updated review

This website is so easy to use and works smoothly. I am so thankful for the good prices, free road hazard, and easy scheduling.

Date of experience: April 8, 2026

Easy and good prices
March 11, 2025
Previous review

I love all the options here, not just of tires (all ranges of price and quality) but also of shipping.

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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Shipping disaster
April 18, 2026

My last order fedex claimed they delivered all 4 tires when we only got 3. It was quite a hassle trying to locate and receive the last tire. Very inconvenient.

Date of experience: August 10, 2023
Indiana
1 review
0 helpful votes
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Alway great!
April 18, 2026
Updated review

I have been ordering from tire Rack for several years, and my brother. Has been ordering before then we have always had EXCELLENT service. When I mistakenly ordered a very similar tire they called to check to make sure that was what I wanted. I had ordered the wrong tire and we got it fixed before they shipped them!

Date of experience: April 8, 2026

Tires arrived before estimated delivery time.
January 18, 2026
Previous review

This is my 3rd purchase it won't be my last!

Date of experience: January 8, 2026
Georgia
1 review
0 helpful votes
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Tire Purchases
April 18, 2026

Your company is great but I find the ordering process somewhat more complicated that necessary especially if your trying to get another installer beside the ones you list. Also asking about creating an account creates some delays in the ordering process, should simply be a yes or no question.

Date of experience: April 8, 2026
Louisiana
1 review
0 helpful votes
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Porsche
April 18, 2026

Ordered rear tires for my porsche. Some of the locals had no tires this size in stock. Tires were delivered and installed without a problem.

Date of experience: April 8, 2026
Nevada
1 review
0 helpful votes
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Quick, Easy & all Efficient
April 18, 2026
Updated review

Have used Tire Rack many times. Usually just go out to the distribution center and get them. SO easy!

Date of experience: April 8, 2026

Easy and efficient
January 17, 2026
Previous review

Easy and efficient. No problems

Date of experience: January 7, 2026
Arizona
1 review
0 helpful votes
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Great service and best price!
April 18, 2026

Just placed my second order through Tire Rack for installation at Discount Tire. Seamless transaction and fast delivery.

Date of experience: April 8, 2026
Massachusetts
1 review
0 helpful votes
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Find parts the easy way, always get the right parts

Date of experience: April 8, 2026
California
1 review
0 helpful votes
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Very easy process never an issue
April 18, 2026

This is my third time ordering from tire rack.com and never having an issue always making it easy I've been to the warehouse to pick up an order and also never a problem I recommend buying tires through tirerack.com where you never have pressure from a sales person trying to give you something maybe you don't want. Thanks tire rack you're awesome

Date of experience: April 8, 2026
Connecticut
1 review
0 helpful votes
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Online ordering
April 18, 2026

Previous experience was worry free and as usual ordering online was simple, quick and easy, plus free delivery makes it less expensive than local tire stores as i do the mounting/balancing myself

Date of experience: April 8, 2026
New Jersey
1 review
0 helpful votes
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See above. I also like to review information provided. It really becomes relative when comparing like weather/climate conditions.

Date of experience: April 8, 2026