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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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This has always been be the easiest place to find your tires at a fair price.
Good experience was very easy to select what I wanted
Got a great did on a set of Continental tires. Sent tires to local Firestone shop. They were very courteous and did an excellent job of mounting and balancing for $100.
Delivered as promised in excellent condition. The tires are a great match for my 2012 MX-5 and provide very good ride and handling.
Looking for a replacement tire for my Honda CRV I found what I was looking for at a good price. How was a discount tire direct customer and I got to use my old card and everything went well
I was a long time Discount Tire Direct customer and Tire Rack didn't skip a beat with the ease of purchase.
Great detail on ordering process from choosing type of tire specific to my vehicle to recommended tire installers and options.
Entire process of selecting best tires for situation, ordering, paying, and fast delivery to trusted local shop was smooth. Still not sure warranty for road service went through correctly.
If traveling and have a claim, be sure to find a TireRack authorized dealer who can verify the issue w/TR, on the spot.
Nuff said! I only have good recommendations of Tire Rack.
I just submitted a claim and that was one of the most painful, complicated and poorly described processes I've ever been through. You need a note on your site telling customers to buy new or repair the tire BEFORE going through the claims process, and that they MUST photograph the damaged tire(s) and submit the photo with the claim.
Ordered snow and wheel package in the past excellent service and products including this purchase
Quality name brand tires at better than market prices.
It was very satisfying purchase experience. Price was competitive. This is my third purchase.
Love the warranty process very easy, especially through the portal, especially verifying it as well.
Online re-ordering process is excellent, including remembering my prior address preferences (shipping to my preferred service shop)
There were many options available for tires for my truck. I like the comparison tool. It makes it easier for me to choose the right tire for my vehicle. Extremely fast delivery.
Tire rack always has a great selection of tires to choose from for my truck. Decent prices and great comparisons.
Always swift and inventory available each time I've had to use them.
Have ordered two times from Tire Rack. First time was for a pickup and install at a local shop, which went great. Second time was for a small convertible, with installation done by Tire Rack mobile install. Worked very well. Would recommend/
Purchased 4 tires. They were delivered on time, damage free, and to a secure location.
Automated run around trying to get a person to help me handle a defective tire… bad enough to make me go elsewhere, never like this before the merger. Keep people, 86 AI. Beware the future!
Had the Bosch brake rotors I wanted AND FREE shipping! Others had extremely high shipping due to the weight of the rotors. Easy choice with a trusted company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi [Customer Name], thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and we will have reviewed and reach back out to you directly.