On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Hopefully it will be covered by road hazard warranty. Unavoidably hit some debris in the road. Either way I have to have one tire.
Best selection, unbeatable value with deals & standard NO BRAINER free S&H and staff that gives a damn about chasing to acquire or driving their inspired dream car. Pleasant, polite, professional and serving the greater common good. #LFG
My experience was quick and painless. From researching what tires I wanted/needed to buying them and a super fast delivery. Product was great and process was painless
Bought from Tirerack a few times and always good experience. Previously I had bought a set of tires for a non-OEM wheel I had gotten second-hand. After everything mounted, the wheel just didn't quite fit. Tirerack was able to exchange for a different set, and didn't even charge me return shipping. Best customer service out there!
A repeat customer many times - that's all that need be said
I love the built in ability to schedule an installation appointment at the time of buying the tires.
I've been buying tires from Tire Rack for nearly 30 years, for a number of cars. Always easy, always accurate, always on time.
So far so good. No issues. They are made by Michelin apparently so that beats the Chinese brands I would've got on Amazon for the same
But just as before you have the most convenient layout possible. The only part I don't like is you used to have a tire size chart that converts size into inches. For people like me who believe i can find a better size then the manufacturer, this is a handy tool. I had to keep going back to Google cause I was too lazy to do the math myself.
The customer service was poor the first time i ordered. And the tires were late
Tires were delivered next day at the shop that i needed them installed at, very pleased with the help that the agent provided while shopping, its a live chat and they are very knowledgeable about the tires and helping me compare with my needs of the tire, ill be a return customer, thank you
Lots of great tires excited to get my order and test them out
Tires came quickly and in perfect new condition.
Had local shop of my own choice mount, balance and install.
Some difficulty mounting tires possibly due to small tire size and wheel design.
Overall happy with tire performance.
Purchased tires and wheels for a F-250. Came mounted and balanced.
All I had to do was install on truck, did it myself.
Rode much better than original tires.
Never had to bring to a tire shop.
All good. The only feedback: you have a glitch that tells me you have no tires for my vehicle when searching from "vehicles", but obviously you do have them, more than 1 choice.
Simple to navigate the website, I stumbled to the website because my browser found me 10 percent off. I was able to easily enter my make, model, etc. to know what fit my vehicle.
Uhhh i hope this is worth my money...
Bought 4 tires same as what was on my truck, but without the white lettering. At this stage of my life I don't care about white lettering, so why pay extra for it?
Also hired a local shop to install, support your mom and pop shops!
The Continental Extreme Contact DWS 06 Plus tires on my wife's car had seen better days after four years of use. Having been very satisfied with their performance I replaced them with the exact same model and had them installed, efficiently and very professionally at Digital Chassis in Durham, North Carolina.
Many, many purchases over 30 years. Almost always very positive, once I moved past their recommended installer closest to my home who was HORRIBLE! Damaged wheels and wheel locks, incompetent staff. Search for a better option even if it means a 40-minute drive each way! They DO NOT screen their installers for quality! That is left to us and our reviews.
Been using Tire Rack for years. They do everything right.
Tire sales and advice. Easy to purchase, quality product.
Wife got a nail in one of the tires I ordered a year ago for her SUV. Left a voicemail and was contacted back in 5 minutes with instructions on how to get the tire replaced.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joshua, we appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details on what the offere you saw to [email protected]?