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TinderReviews 547

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Mohamed M.
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Plain fraud! They open a lot of services that cost a lot of money. In my case, a mixture between "you are among 1% selected profiles and you need to pay £399 per month" you pay that? It's useless because you need to combine it with platinum account for another 40. Useless, you need to do spot whatever for another 60 for 6 hours.
You do all of that and finally find some decent people who are happy to talk with you and you stop paying for all of this?
You get banned without any reason rather than "you violated terms of services" without specifying what exactly did I violate? And then immediately you lose all the connections you accumulated because you didn't exchange phones or emails with them yet!
STAY AWAY!

Date of experience: December 29, 2023
GB
1 review
0 helpful votes
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Was using the app just fine until they decided to ban me for no reason and refused to tell me why. Useless and inconsiderate. There's better dating apps out there to use trust me.

Date of experience: December 28, 2023
Florida
1 review
0 helpful votes
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HOERRIBLE!
December 24, 2023

HORRIBLE 100%! Horrible dating app, lots of fake profiles. If I can give a -0 I would. Banned me for no reason. Lots of fake profiles and scammers. This app needs to be shut down!

Date of experience: December 23, 2023
GB
1 review
3 helpful votes
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Bad customer service
December 22, 2023

Made an account and got banned. I contacted customer service to help with this they said unfortunately we take bans seriously so I will remain banned. I tried getting this resolved as I didn't do anything so I wanted to know why this happened and they just kept repeating that line to me. Awful customer service

Date of experience: December 22, 2023
Pennsylvania
1 review
0 helpful votes
Follow Christina M.
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These uneducated admin behind the scenes of Tinder are fully worthless and clueless. I did NOTHING other than upload my own JUST-TAKEN pic, used my real name, DOB, zip etc., allowed location sharing etc. and yet THEY BANNED/BLOCKED me FOREVER, per their own written words. I heard by everyone that I know, that has used Tinder, it's nothing my deceptive, fake, premiscuous people, including tons of cheating partners so I'm glad I wasn't able to join. ALL OTHER REVIEWS on Real sites like this one, speaks just the same as I.

Date of experience: December 21, 2023
Pennsylvania
1 review
3 helpful votes
Follow Bonnie M.
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Good morning, I am leaving a review on Tinder due to the fact that when I updated my profile with more recent photos and said that God is number one in my life, besides my family, then I was canceled. I was informed that I had violated their agreement. But yet at the same time they play a big factor in the LGTQ whatever it's called community the lesbian gay and accept that. You do not get to speak to a person. They will just send you an email telling you that you've been banned.

Date of experience: December 17, 2023
Switzerland
2 reviews
2 helpful votes
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Mostly Scam!
December 15, 2023

Been there for almost two years I consider myself good looking and intellectual, I posted few high quality photos and prepared an intellectual Bio, within 3 1/2 years there only 4 women wrote me back, one profile genuine rest fake profiles & photos, last correspondance pointed towards a bored Tinder Administrator Woman disguised as a dating member which I consider as highly fraudulent. Tinder does not pay attention nor care to remove fake profiles!

Date of experience: December 15, 2023
Texas
6 reviews
7 helpful votes
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Useless Nigerians
December 11, 2023

30% of the profiles are Nigerians and they won't kick their useless profiles on there, they just leave them to trap people and scam information steal Google cards steal your banking information. Nigerians are useless I don't know why Tinder allows them to make accounts from Nigeria pretending to be American and everybody else in the world! If one of those little useless bastards tries to get you off of there onto Telegraph WhatsApp or SnapChat guarantee you it's 100% useless Nigerians!

Date of experience: December 10, 2023
Canada
1 review
0 helpful votes
Follow Drew P.
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I used tinder for years, woke up one day randomly the other week to a account ban, I never broke any rules though... so I was like ill message and see what's wrong it has to be a accident, nope they are like we aren't even gonna look if it's a false ban your just SoL, hence 1 star terrible company with no acutal customer service.

Date of experience: November 26, 2023
Malaysia
1 review
0 helpful votes
Follow k k.
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Done with this app
November 24, 2023

This is the biggest rip-off. People are as fake as this app. The app is full of emotionless people like this one. Both are taking advantage of others. After making these policies, they think they are maintaining some level of doubt. Half of the profiles are fake, and the rest are only interested in sex or are all married and lie all the time. People no longer respect relationships, and all innocence and reality are gone because sex is so easily available, as it was before this nonsense app, especially for guys. It seems that Tinder takes advantage of people looking for companionship by quickly taking their money for subscriptions and add-ons but offering no assistance when their experience falls short of expectations. It's unfortunate that you didn't offer any educational resources or attempt to troubleshoot the issue, whether it was the user's fault or not. These kinds of dating apps tend to amplify problems that exist in traditional dating, such as: Initial attraction tends to be surface-level. People judge potential matches by their photos, often within seconds. If you don't get any requests to connect, or if your requests are rejected, it can really have a negative effect on your self-esteem. I can say A romantic relationship can take a toll on an individual's mental health. While they can be a source of happiness and support, they require dedication and effort. Not only do partners have to manage their own stressors, but they also have to provide support to one another.

Horrible experience

Date of experience: November 24, 2023
Colorado
1 review
2 helpful votes
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Complete bull$#*! site
November 23, 2023

So, the fact that the site is at least 50% fake/ fraudulent accounts is one thing, but what truly makes Tinder an absolute POS is that you can not contact an actual human being that works there without some sort of miracle. That alone should tell you its all bull$#*!.

Waste your money elsewhere.

Date of experience: November 22, 2023
Poland
1 review
0 helpful votes
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The worst app
November 14, 2023

I used to have tinder and I reinstalled few days ago. Is expensive policies are not fear and is not working properly

Date of experience: November 14, 2023
Maryland
3 reviews
4 helpful votes
Follow Me M.
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Tinder arbitrarily banned me. I did and said nothing that might even have remotely violated their terms of service. They had me go through a verification check to make sure I was human, which was followed by the ban. Their verification is absurd. It doesn't work and clearly their staff consists of imbeciles. Arbitrarily banning people appears to be the norm. Close down this criminal activity. In fact, they should be deleting any and all personal informal when they ban an account, but appear to retain it. Maybe it's time for a law suit, maybe a class action, against Match Group.

Date of experience: November 11, 2023
California
1 review
2 helpful votes
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Home on the Range
October 30, 2023

It is difficult to obtain accurate information from Tinder. Using my Android phone attempting to unsubscribe a writing on their website instructed me to go to Google play. However Google play had severed business ties with Tinder. There are more examples.I am having a friend go to alleged address of company in West Hollywood to check if it is a mail drop. Is the real company behind Tinder in Florida? T

Date of experience: October 29, 2023
GB
1 review
0 helpful votes
Follow Goka G.
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Only a desperate person would pay there prices and let's get real after paying for it, is it going to get you anything… answer is No… I can get everything and more for less by not using it lol. But I would add it to my inventory if they made it more realistic…just my opinion good luck everyone

Date of experience: October 4, 2023
Virginia
1 review
1 helpful vote
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Worst dating site
October 3, 2023

I had just signed back up after years of break and they banned me for no reason at all. I absolutely didn`t even message anyone on there. When inquired, they kept sending me automated messages.

Date of experience: October 3, 2023
Canada
2 reviews
13 helpful votes
Follow Mark K.
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Sad days ahead for us
September 27, 2023

I've been using tinder for a while and it is rather comical to say the least. I signed up because it said that I had like 10 likes and in order to see them I had to sign up... so I did... obviously none of the people who liked me were of any interest... so I continued to swipe... never matching and barely even getting any likes in months... so I let the membership expire... and then magically I have 13 likes in 4 days...but I have to sign back up to see them...if you can't tell that tinder and all these apps are not genuine...we are truly heading for some lonely years ahead...my advice...go out and meet some real in a socal atmosphere...I'm done with online dating scams. It's all just business... no one is genuine anymore.

Date of experience: September 26, 2023
Arkansas
1 review
0 helpful votes
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Had fun
September 24, 2023

These reviews of other people experiencing the same grief I did bring me comfort. I was having fun with the site until they banned me forever!

Date of experience: September 24, 2023
Austria
1 review
3 helpful votes
Follow Jonas E.
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Sadly, Tinder has numerous sockpuppet accounts. If you are looking for a woman from your city you are better off searching for her at a local gym/library/club, etc than on Tinder.
I met only one genuine lady Tinder. The rest were either social misfits or scammers from all over the world, writing gibberish and demanding money.

Date of experience: September 21, 2023
North Carolina
1 review
3 helpful votes
Follow Stephanie S.
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Horrible customer service. Banned a respected business professional but allows inmates to stay on. Wouldn't give a reason. Refused. If I'm being banned, or if I did something wrong. Tell me. Be specific. I didn't even do anything except create the account and used pics I have on Facebook! Absolutely rude and ridiculous.

Date of experience: September 20, 2023