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Tinder

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

Canada
1 review
4 helpful votes
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I have to say that Tinder has the WORST customer service/support I have ever seen.
I sent a message 3 days ago and still no reply.
I've had issues before with Tinder and had to deal with an incompetent guy who just stated the obvious options when of course I had already tried them all and beyond before resorting to contacting you.
U need to get a better system: call or live chat
I am paying good money for an app that has no customer service whatsoever.

I was in Cabo for 11 days trying to meet people to hang out with. No matter what distance I plugged (up to 161km!) in or age range (27 to 45) I still only got 1 or 2 profile choices per day! How is that even possible. I even got Tinder Gold hoping that it might help. $100cdn layer, still no matches! Of course they did not reply to my requests for support.
I tried restarting my phone, uninstalling and deleting my account several times to no avail.

Date of experience: August 10, 2018
New York
2 reviews
9 helpful votes
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Joke!
July 31, 2018

These jerks permanently banned me today because some jerk intentionally swiped right on me to harass me and insult me, called me names and had nothing absolutely nothing good to say to me. My responses had to do with the fact that I must have shot him down for him to have so much anger and I was only doing to him what he was doing to me. So Tinder people decide you banned me permanently. If it wasn't for the females in this world you wouldn't have a popular app at all. It is females like me that make you popular. Tinder also states that they worry about the safety of their members. Where were they during all the times that I needed intervening. Ridiculous app and filled with glitches and bugs. Just use Bumble which I heard was created by a former Tinder creator.

I also can't believe the power they have to pull this BS but yet the same people constantly install delete in repeat. For those of you that don't know what that is that means there are certain idiots that create an account delete it and then recreate it so then you have to swipe left on them multiple times to get rid of them in some of these idiots do this daily. They can block my IP but they can't block theirs how amazing.

They also allow children to be posted which I think is completely inappropriate for a dating / hookup website. Shame on you people

Date of experience: July 31, 2018
California
1 review
1 helpful vote
Follow Gordon M.
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I learned a long time ago not to get your hopes up on online dating sites but if you remain realistic you can avoid disappointment and it makes arranging dates, when they do happen, even more special. Ive had dates on WeJustFit, Tinder, POF, etc. They do happen you just have to put in some work and be patient and positive. In short, this site is worth a try if you keep an open mind.

Date of experience: July 30, 2018
Minnesota
1 review
9 helpful votes
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I was only on Twitter for a couple of weeks when I was permanent banned. They gave me absolutely no reason for this. I am outspoken about my dislike of Trump and told one guy that and I was immediately banned. I am an American citizen and I have the right to engage in political speech. Watch out, Facebook, you've already been targeted for spreading Russian troll propaganda. This is outrageous. Tinder should have to explain why they are banning you and they do not.

Date of experience: July 24, 2018
Oklahoma
1 review
2 helpful votes
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It might have taken a few crazies to find him but I found the love of my life on June 29th, 2017. We were married this year on June 29th. All the dating websites have their bad eggs but I really liked tinder because I got to choose who was able to connect with me.

Date of experience: July 19, 2018
New Jersey
1 review
4 helpful votes
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From the point of view of some 1 that wants more than a fling I realy like tinder. I use it with wejustfit and those 2 are the dating websites I like the most.

Date of experience: July 5, 2018
GB
1 review
0 helpful votes
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Tinder
July 3, 2018

Id give the tinder site a 8 out of 10. Wejustfit is my fave at 9/10 but cupid is good to at 8/10 IMO

Date of experience: July 3, 2018
China
6 reviews
11 helpful votes
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BEST APP EVER!
July 2, 2018

I met the love of my life aka my sugar daddy he just bought me a car thats worth more than my childhood house. He makes me happy with all the money he has. The app works wonders I would totally recommend this app 10/10

Date of experience: July 2, 2018
Tennessee
1 review
3 helpful votes
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I have tried to email and get the issue resolved as to why I can't get into my account and I'm sure I didn't do anything disrespectful or out of tinder guidelines and like I stated in my email my phone was stolen and I had to get another one but I have yet to get the reason why I'm banned after all this time

Date of experience: June 24, 2018
Malaysia
8 reviews
17 helpful votes
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Interesting concept
June 15, 2018

The app is super easy to use but just swiping left to like someone although the thought of just liking and not liking someone by just swiping does add fuel
To the idea that dating is becoming more like our throw away society.

Date of experience: June 15, 2018
New Jersey
1 review
1 helpful vote
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Not to bad folks
June 8, 2018

Dont listn to the haterz. Sure it aint as good as wejustfit.com or some other top top sites but it aint bad at all either. What do sum ppl expect, really? True love takes true effort deal wit it lol

Date of experience: June 8, 2018
Singapore
1 review
2 helpful votes
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Scammers
May 11, 2018

Ladies, be careful, meet many scammers on site. Normally is the Nigerian targeting Asian ladies. They used other people photo to scam. Dont give your personal photo or information to them.

Date of experience: May 10, 2018
GB
1 review
3 helpful votes
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Junk
April 10, 2018

What a waste of time. Went through multiple profiles only to get 2 matches. Neither replied! Paid to "boost" and for unlimited likes, garnered no interest.

Basically you have to be a model to use this site. If you're not, prepare to be ignored

Date of experience: April 9, 2018
Cambodia
1 review
1 helpful vote
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Yes, exactly like I said in the headline - one day you try to open your Tinder app and get a message that you had been banned. You then try to contact the customer service truly believing that it was a mistake as you have done absolutely nothing to deserve a ban, but the customer service only confirm that you had been banned, and "Unfortunately, we cannot provide any more detailed information at this time".

So - you are told by Tinder team that you are a bad person. SO bad person that they could not stand you on Tinder and had to kick you out. As about why they deem you a bad person? - go figure it out yourself.

I read a lot of reviews where people say the same - it can happen to anyone.

And - they do not refund you the purchase if you are a Gold subscriber. You pay your own money for being called a bad guy:(

Yes, I'd say "Stay away from this app, guys".
They have the absolutely worst customer care I have ever come across in my 40 years of life.

Date of experience: April 5, 2018
California
1 review
2 helpful votes
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NOT BAD (3)
March 29, 2018

Tinder get three stars (or hearts lol) from me. Not good enough for me to give up my WeJustFit.com subscription but still worth checking out if you havent yet.

Date of experience: March 28, 2018
Florida
1 review
6 helpful votes
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My female roommate uses tinder to get a guy within the hour... for women who want to hook up its a great site. I would guess most of the mens profiles are real.
For men, over 90% of the profiles are links to porn cam sites. Less then 1% are real women. The left overs are scammers wanting you to send them money so they can come visit you

Date of experience: March 13, 2018
GB
2 reviews
5 helpful votes
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Eh, could be worse
February 21, 2018

Heres the thing, Im not much into dating. I only really downloaded this app as a joke but quickly began enjoying myself. As a stupid app that you can use to pass the time and talk to random people online it works great. You both need to agree to talk to each other, through the surprisingly effective voting system, this means in most cases you can avoid spam bots (I say most cases because some are bound to slip through the net, especially is you swipe right on every profile). When you start a conversation, assuming you can break the ice, you can have a fairly good conversation with some. The premium version does more than just remove adds, which is something I look for in this sort of thing. Overall the app is good, but...

Yes, there is a bit, there always will be with these sorts of things. While the app is good for passing the time and having fun, when it comes to finding a relationship I would go for a paid alternative. I say this because most people (especially around the age of twenty or younger) are infect only on there as a joke, so it makes it difficult. I wouldnt recommend it for this purpose.

I could probably do a more in-depth analysis, but the thing is most people know this app isnt the best and only use it as a joke so...

Date of experience: February 21, 2018
Georgia
1 review
2 helpful votes
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Why not call it "Hell's Soothing Flame"? The word tender means showing gentleness and concern or sympathy, yet they decided to go with Tinder.

I prefer to associate dating with tenderness, as opposed to seeing myself as an insignificant kindling sacrifice to be torched out of existence.

Tinder is a pre funeral party, the place millennials go to die. I've heard rumblings there is an underground community within the community, where impure women do unspeakable things with animals. Apparently, the code is something like "Swipes right for dogs", or "I only swiped right for your dog". Do what you want with that information.

Look, to each their own. But this app ain't for me.

-Meyerson

Date of experience: February 19, 2018
California
1 review
6 helpful votes
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I picked up one cute guy. We texted directly on the phone.
Getting close. But He send me Porn video. ( Why Guy thinks Girls will be happy to watch female vagina?)
I did block him immidiately, but I can not calm down, so I am reviewing now,
Thank you!

Date of experience: February 14, 2018
New Jersey
1 review
2 helpful votes
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Up until recently i'd been arranging all my dates through WeJustFit.com but I finally gave in and tried the tinder app. It's everywhere, from hollywood movies to subway posters so its not like any single online daters can really avoid it. I had been using the cell phone version of we just fit and for all the talk about tinder I cant really see why its any better (for NYC a least). OK tinder is more quick, aint no doubting that! But im not sure that's really what im looking for from internet dating. I like to take my time reading profiles and go online when I want not when the app tells me to. Online dating is serious for me, it's not about speed, so ill be sticking with WeJustFit I think.

Date of experience: February 12, 2018