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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Very very quick service, boots arrived so quickly which was great the boots are perfect too, deffinatly recommend you to everyone i know, thankyou
I have now received the gorgeous baby booties and my baby son and everyone else in our family are delighted with them. Thank you
I ordered my dress in red. It is spectacular. I wore it to a rehearsal dinner and got rave reviews from people I did not even know! I am usually a size 14 and a 40D. I had the dress done with custom measurements, so it fit beautifully. I highly recommend it, especially for curvy ladies! It is beautiful!
Hi this is my second time to order and have total of three clothes so far theyre the best. It fits perfect and very reasonable prize. Cant beat that prize and the quality. Fantastic. Designs are awesome... thanks alot..
I got the order yesterday.
It is quite fast.and the dress looks more beautiful than i see in the picture.
Thanks for your help. I just can't wait to wear it.
Il me faut faire des retouches à la longueur de la robe. Hors cela, la robe de soirée est parfaite, la couleur, la matiere, la confection, la livraison... tous sont parfaits.
I have received my dress. The dress looks as it was explained in the photo. My measurements were not made exactly however I may have given incorrect measures. The bust is made a little bit big and the waist is a bit big also. Next dress I choose I will ensure exact measurements. Possibly my fault.
Very good quality made product. Thank you
I abosutely love this dress, The quality is amazing i got this dress in red and the colour was beautiful. It was very fast shipping it arrived like in a few days. Defintely recoommend this website and will defintely be reprurchasing on this website. Thank you Tidebuy. It also fits perfectly.
I ordered this dress on 8/5 and had it on 8/12 without putting a rush on it. It came in a bag which was sealed and protected the dress. I am super impressed. The dress is great quality. I worried about ordering the charmeuse because I thought it may be thin fabric and show every little flaw. The dress is beautiful, lined, quality fabric and fits great. I will order from Tidbeuy again.
Extraordinaire, je reviens ici la fois prochaine
Received my dress in good packing condition. Time taken to deliver is as mentioned too.
The dress looks as in the photo. Overall I personally feel that the dress is a bit heavy. If the inner ia made of one layer will make perfect!
Very good quality made product and will order again if there is another function to attend.
Thank you!
This dress was absolutely stunning, it was everything I wanted in a prom dress. I am definitely recommending this site to everyone.It was just a little too long, but nothing like a good high heel won't fix! I got this dress in Ice blue, and I wasn't disappointed at all.
I got my dress way earlier then I expected because last year it was delayed. I am absolutely in love with it, and I just want to keep it on all the time, and can't wait for my dance that is coming up. I recommend doing to custom size because it came the the exact measurements that I put it in. I thought it would be small so I went a little larger when measuring, but it is pretty exact to the way I ordered it! I LOVE IT. I think its beautiful, and it compliments all the right places. If you need it, I would give at least a month to be safe because you never know! Great product, good quality. I am beyond pleased.
BEYOND HAPPY with the purchase of this gorgeous dress for my year 10 formal!
Initially I wasn't wanting to buy it online unless i'm familiar with the brand and sizing, however after looking in multiple stores I couldn't find anything just right!
I am new to Tidebuy and they have provided me with exactly what I wanted, exceptional customer service with any questions I had and the delivery was so much faster than I expected!
The quality and finishing is perfect and the custom fitting made it fit like a glove.
After reading so many positive reviews I can now write one of my own- I am so so happy with my purchase and would strongly recommend this site to anyone- Thankyou Tidebuy!
My order reached to my house last afternoon. I must say I love it. I am pleased with the excellent quality of this dress. Would definitely purchase from this company again. Thanks.
I love this dress. It's Amazing! You guys did an excellent job!
The shipment was very quick. I received the dress one and a half weeks after I placed the order.
The tailoring, sewing and lining are just perfect. Thank you a lot, Tidebuy. I can't be more satisfied.
Robe commandé à mes mensurations, elle est arrivée le jour prévu et les mensurations sont parfaite. La robe est sublime.
Du à un commentaire, le service m'a répondu très rapidement.
Ils sont très efficaces, je recommanderai sans aucun doute chez eux.
How wonderful the dress is.
I love the special design of the dress very much. My friends also think that the dress is amazing, and they will buy dresses from your website, too.
" My Beautiful boots arrived today! - me and my Boyf now have a pair and I can't wait to get home from work today to put them on! I am have been really pleased with the high level of service you guys have provided and in future I will always get my boots from you. Thanks again for all your help. "
I wore this dress for my best friends wedding.
It was so well made, comfortable, perfectly fitted, looked a million dollars. My dry cleaner asked if I paid over $3000 for it.
I definitely recommend Tidebuy and ill be shopping with you regularly
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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