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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Ukraine
1 review
1 helpful vote
Follow Amalia D.
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Lovely shopping proceedure
April 10, 2015

I loved the dress I bought an old fashioned swing dress. Was a lovely shape and fit perfectly even tho I ordered the wrong size by mistake. It was delivered really quickly I would defiantly recommend this site.

Date of experience: April 7, 2015
Brazil
1 review
1 helpful vote
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I have ordered several dresses from Tidebuy and their product quality is topnotch Their customer service is also at the top as they make sure you are 100% satisfied with your order. No matter what. Orders are received quickly after being placed. A great company to do business with.

Date of experience: April 7, 2015
Louisiana
1 review
5 helpful votes
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CONS
April 8, 2015

All of these 5star rating are getting PAID, ABD FAKE review... THE MOST HONEST REVIEW COMES FRoM A 3 STAR N UNDER... Sad how these companies are taking hard earned money from people.

Date of experience: April 5, 2015
tidebuy t. — Tidebuy Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are very sorry to hear that we did not meet your expectations. Could you please let me know your order number so that your questions can be resolved soon? If you have any questions, please feel free to contact us at [email protected] or [email protected].
Have a nice day.
Best regards,
Tidebuy Team

Delaware
2 reviews
1 helpful vote
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BEWARE
April 5, 2015

Ordered a ring feb. 15,2015 have not received my ring. Company claims it shipped march 7,2015

Date of experience: April 2, 2015
Argentina
1 review
1 helpful vote
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Just the way I wanted it
April 4, 2015

I got this dress last week and it fits beautifully. So excited! The material was awesome as well.

Date of experience: April 1, 2015
Texas
1 review
1 helpful vote
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Tidebuy my home
April 4, 2015

My Dress was perfect and came exactly as I was told. CS was great to work with and very helpful. It fit will, the length was perfect, it wasn't heavy or uncomfortable - i love it. The best thing about the design was no bustle and no major alterations.

Date of experience: April 1, 2015
Virginia
1 review
0 helpful votes
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Perfect style and Service
April 4, 2015

When dresses have style, design and appropriate color it is really easy to buy them, as they're selling by themselves. It is the case of this graceful short dress which is impressing with finesse and delicacy. Perfectly highlighting in a very delightful way my silhouette, this dress easily captivated me and I was delighted wearing it. It is providing me a great and incredible pleasure over my skin, beautifully enjoying the high-quality material texture. This is a great outfit which I highly recommend.

Date of experience: April 1, 2015
Argentina
1 review
0 helpful votes
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Fantastic dress
April 4, 2015

Excellent service
Quick delivery only a week with standard delivery
Sizes are perfect
Very good quality outfit

Date of experience: April 1, 2015
France
1 review
1 helpful vote
Follow Janova V.
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I've been shopping here for a while now, since the shop first opened, and since i moved out of London a few years ago, I've been using the online shop. I love the products, the customer service is helpful, friendly, and prompt; delivery for free if you don't mind a week wait and last time when i wanted to buy an item i really liked and found out it was no longer stocked, they've made it just because i asked for it, that impressed me no end. I can really recommend this shop.

Date of experience: March 31, 2015
Malaysia
1 review
1 helpful vote
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Fast delivery and great product.
April 3, 2015

I am very pleased with the product, seems of very high construction and looks great. Order and delivery experience was efficient and swift.

Date of experience: March 31, 2015
GB
1 review
1 helpful vote
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Just to say thanks
April 2, 2015

Many thanks for a smooth transaction. Item as described and super fast delivery.
I will definitely shop again.

Date of experience: March 30, 2015
Michigan
2 reviews
5 helpful votes
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Never buy tidebuy
April 2, 2015

I purchased a dress which arrived damaged. I sent photos according to their return policy and they claim they can't see the damages and if I pay the shipping back to China they will refund 60 percent of the purchase price. This is bull. Anyone can see the rhinestone accent is damaged.

Dear Mary,
Thank you for your concern and shopping with Tidebuy.com.
Sorry but from the picture, we cannot see the problem you mentioned.
If you really don't want it or give it to your friends as a nice favor or sale it locally, you can return it back. If you keep it, we can offer you some discounts. Please check the return policy on the help center.
If you pay the shipping cost, you can send it back and we can refund you 60% of the purchasing price as it's specially made and cannot be sold again. Hope you can understand.
Thank you very much again and a nice day to you;)
If you have any other questions, please let us know and we will reply you as soon as possible.
Thanks and best regards
Melissa
Customer Service Department
----------------------------------------------------------------------------------
Email: *******@tidebuy.com
Website: http://www.tidebuy.com
Tel: +86-29-*******

| Tidebuy.com

Date of experience: March 30, 2015
tidebuy t. — Tidebuy Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are very sorry to hear that we did not meet your expectations.Our representative has contacted you for your order and please pay attention to your mail box. If you have any questions, please feel free to contact us at [email protected] or [email protected].
Have a nice day.
Best regards,
Tidebuy Team

China
1 review
1 helpful vote
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Amazing service
April 1, 2015

Never before have I ordered from the Internet and been so amazed and the great service. I was sent info to tell me about my order and even told the time of delivery which came exactly as stated. Brilliant and really happy. Thank you. Will recommend to my friends.

Date of experience: March 29, 2015
GB
2 reviews
5 helpful votes
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Ridiculous sizing
March 30, 2015

Zee zz to Bought size 12 ( L) dress. Took almost 4 weeks to come, and the dress they sent didnt fit my 11 year old daughter. Im a slender size 10 so ordered a 12 incase it was on the small size. Even if it did fit the skirt part was so short id have probably got arrested for indecent exposure! Would not recommend or buy from again!

Date of experience: March 27, 2015
tidebuy t. — Tidebuy Rep
over a year old

Dear Maria,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are very sorry to hear that we did not meet your expectations. Could you please let us know your order number so that your questions can be resolved soon? Anyway, we will try our best to improve our service. If you have any questions, please feel free to contact us at [email protected] or [email protected].
Have a nice day.
Best regards,
Tidebuy Team

Kenya
4 reviews
4 helpful votes
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Absolutely delighted with my dress. Not only is it stunning but extremely classy! The staff were outstanding and even got back to me when question had to be double checked.

Date of experience: March 25, 2015
Kenya
3 reviews
9 helpful votes
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We had to call since we had a couple of questions. Great customer service, received the dress within days. She loved it. We already recommended the web site to all of her friends.

Date of experience: March 24, 2015
Virginia
1 review
1 helpful vote
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Nice site indeed
March 26, 2015

It is quite true that I love stretcher dresses. Having found one at Tidebuy, I decided to buy it. The variety they have is quite amazing I must comment. My stretcher dress came in two weeks and looks well plus fits well. The customer service was great and has ever since attracted me to the site.

Date of experience: March 23, 2015
Virginia
1 review
0 helpful votes
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Lightening Delivery
March 26, 2015

The most amazing thing that I liked most is the delivery service is faster than any other I have known. However, my point of interest was at the quality of the dress. I inspected it very well and even fitted it. The quality is up to the standard I wanted. This five star is just like my gratitude to Tidebuy for the wonderful service.

Date of experience: March 23, 2015
California
1 review
1 helpful vote
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Lovely customer service
March 26, 2015

The customer service is great and the quality they deliver is as perfect as the description. I love shopping at Tidebuy because I have had great experiences worth mentioning. I recommend you to try it out too.

Date of experience: March 23, 2015
California
1 review
1 helpful vote
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EXCELLENT SERVICE!
March 26, 2015

My dress was ordered at this site. The dress is a perfect fit just like the measurements I gave them during the making of the order. The speed of delivery is amazing and the quality of the dress is off the charts! The price is perfect for great dresses. I recommend it for all those dress lovers you will never be disappointed with the variety of choices they offer.

Date of experience: March 22, 2015

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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