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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

Hong Kong
1 review
0 helpful votes
Follow Andrea R.
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Highly recommend!
February 6, 2016

Fast shipping. User friendly website. Great selection. Great quality.
Highly recommend!

Date of experience: February 3, 2016
TW
1 review
0 helpful votes
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Surprised at quality
February 6, 2016

Purchased 3 tops and the quality were equal to if not better than retail mall clothing. Even my husband said they looked good on me (especially when I didn't spend much for them). Will definitely purchased again.

Date of experience: February 3, 2016
California
1 review
0 helpful votes
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Great dress!
February 5, 2016

I had been looking for a wedding dress for 2 months. So glad I found Tidebuy. I love the dress. The quality is amazing. I sent them an email to make a few adjustments and they made it perfect. I will definitely recommend Tidebuy to my friends. Thank you so much!

Date of experience: February 1, 2016
Japan
1 review
0 helpful votes
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Absolutely amazing!
February 5, 2016

We ordered my daughter's wedding dress from tidebuy after trying on many dresses at bridal shops. The dress my daughter wanted was over $1000 dollars and it really deserved.

Date of experience: February 1, 2016
Japan
1 review
0 helpful votes
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Gorgeous outfit!
February 4, 2016

Absolutely gorgeous outfit! It was too big so have returned and ordered a smaller size but absolutely love this item! Brings out all your curves and the colour is the perfect shade of blue. Highly recommend!

Date of experience: February 1, 2016
California
1 review
6 helpful votes
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Zero
February 2, 2016

They dont even get 1 star! Zero is what exactly they are!

Date of experience: January 30, 2016
tidebuy t. — Tidebuy Rep
over a year old

Dear customer,
Thanks for your review here and we are so sorry that we didn't satisfy your expectations. We've offered a full refund for you and may receive it in some days. Please check your emails box for more details. Thanks for your cooperation.
Have a nice day!

Best Regards,
Tidebuy Team

Denmark
1 review
5 helpful votes
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Very disappointed
January 29, 2016

Nobody should buy anything from this site. All the things they're selling are fake. Very very lowest quality. All the items I bought from them I can't wear them because of its low quality. Some are like rags. What see and ordered on their site is not what you will see when get it. The materials are nonsense and rubbish. The sewing too is too local. I can't even rate the site at all cos they are scam site.

Date of experience: January 26, 2016
tidebuy t. — Tidebuy Rep
over a year old

Dear customer,
Thanks for your review here and we are so sorry that we didn't satisfy your expectations. We've reflected your problem to your exclusive customer service on our side, and they will contact with you as soon as possible. Thanks for your cooperation.
Have a nice day!

Best Regards,
Tidebuy Team

BA
1 review
2 helpful votes
Follow amy g.
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Simply the best
January 28, 2016

This site is great
Simply ordering
Very fast delivery
Items is very good quality and the same as in the picture

Date of experience: January 25, 2016
California
1 review
4 helpful votes
Follow phuong n.
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This website is a scam. My order was made on 01-09-2016 and my stuff are not yet shep. My last status of my order given by them was on 01-******* and today is 01-22-2916. They took my money within seconds and it takes them forever to ship my order. Sucks!

Date of experience: January 23, 2016
tidebuy t. — Tidebuy Rep
over a year old

Dear customer,
Thanks for your review here and we are so sorry that we didn't satisfy your expectations. We've reflected your problem to your exclusive customer service on our side, and they will contact with you as soon as possible. Thanks for your cooperation.
Have a nice day!

Best Regards,
Tidebuy Team

Malaysia
2 reviews
4 helpful votes
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Style, color & quality
January 26, 2016

I love the dress style and the color. Quality is perfect. I've been a Tidebuy fan for a year ago and I like the special discount. They gave me a $10 coupon. My last purchase was last month and I bought two coats.

Date of experience: January 22, 2016
Finland
2 reviews
5 helpful votes
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Truly wonderful
January 25, 2016

This company has the best customer service among many online shops. They are always nice, helpful and don't play dumb, when you need some help.
I didnt get in any trouble with them so far. I received my beautiful dresses from them, I believe, tidebuy is one of the best shops from China, The prices are much cheaper than usual.

Date of experience: January 21, 2016
BA
1 review
0 helpful votes
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Love it
January 24, 2016

Very good quality, I'm statisfied with the products.
Meterial is nice, price is fine too. I'll be back for more!

Date of experience: January 21, 2016
BA
1 review
0 helpful votes
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Fell in love
January 24, 2016

I really like shoes, with this site I ordered them because I was in their appearance immediately fell in love
Very quickly they arrived and they live even better. They are very comfortable and constantly wear them
I recommend!

Date of experience: January 21, 2016
BA
3 reviews
2 helpful votes
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Amazing quality!
January 23, 2016

Ordering on Tidebuy won't just bring fashionable pieces into your closet but it will bring quality. That's what's most important when ordering and wearing clothes!
You will find it on this site!

Date of experience: January 20, 2016
China
2 reviews
1 helpful vote
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Love so much!
January 21, 2016

I love so much of my party dress from tidebuy, this is the first time shopping here and will definitely come to next time if I need. Thank you, I think...

Date of experience: January 17, 2016
NL
1 review
0 helpful votes
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Wonderful!
January 20, 2016

Great experiences when purchasing from tidebuy. All of my orders arrived on time and never made me disappointed. I think, I'll buy more from them. En. Will also tell tidebuy to my friends.

Date of experience: January 17, 2016
GB
2 reviews
1 helpful vote
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Great!
January 20, 2016

Despite the gut I squeezed into the dress I am very satisfied with the service and quality of the goods. Used before and will use again as love the variety of items available.

Date of experience: January 17, 2016
Virginia
1 review
3 helpful votes
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Fast delivery
January 20, 2016

I ordered a top and it was delivered 2 days later. It was extremely fast for a standard delivery. Very happy with this site from start to finish.

Date of experience: January 17, 2016
NL
1 review
0 helpful votes
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Tidebuy!
January 17, 2016

I absolutely LOVE this dress site! The best I have found so far! I love the quality and selection, and the customer service is great! So, what are you waiting for? Join today!

Date of experience: January 14, 2016
BA
1 review
0 helpful votes
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Amazing
January 17, 2016

I bought a a cropped d jacket. It fits a looks beautiful. It was on a standard free delivery (3-7) days I got it on the third day. Tidebuy sent me a messages through out the process. I received the message to say the it was with the courier and within an hour I had it. I will definitely be using tidebuy again even the name. Is great it certainly describes what it is.

Date of experience: January 13, 2016

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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