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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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No extra fees, simple and to the point. It was easy adding the tickets to my digital wallet
Bought Wild tickets a couple of weeks ahead of game, received tickets on time, plus no outrageous fees.
Amazing concert amazing staff amazing overall experience
Had an amazing night at Crypto Arena for Nuggets/Clippers game thanks to TickPick! Had the exact OPPOSITE experience with StubHub (will never use again and reported to BBB and FTC)
I wanted to see a last minute show that was sold out. I like the all in pricing and quick delivery of tickets to my phone.
I go to several events each year. I was using Ticketmaster and occasionally StubHub. Late last year I wanted to see a Gregory Porter concert in Atlanta. After checking prices I noticed Tickpick offered great seats at reduced prices and with no fees. I was not able to use the tickets to get in. I called customer service but couldn't get a response. After sitting around looking pathetic for 45 minutes a kind ticket taker allowed my wife and I to enter just before the show started. I assumed the problem was in my inexperience with electronic tickets. I attempted to use Tickpick again at the Miami Open Tennis event in March 2024. I was not able to enter the parking lot with my tickpick ticket. I did attempt to call customer service and a Mr. Orlando promised to call me back after contacting the seller. He never called back. After over 60 minutes Another attendant saw my wife and I looking like lost puppies and let us in. The next day I was able to park but I had the same ticket problem on entering the Stadium. I must look pretty pathetic because another attendant saw me trying and failing to get help from Tickpick for over an hour and allowed us to enter anyway. I was able to watch general admission matches but I couldn't enter Hard Rock stadium. We were spared this problem on subsequent days because I was gifted some tickets that used Ticket Master and they worked flawlessly. These tickets covered two days and we were rained out on two other days. Needless to say, I will not try tick pick again.
The site was easy to use, got my tickets in time and easily added to my phone. Loved the whole experience.
Tickets arrived to me on time, I was a little suspicious at first because I didn't get the tickets automatically transferred to me. Had no problem in getting in.
Enjoyed the evening with my daughter and son-in-son! It was a early birthday gift for both of them. Unfortunately the Giants lost!
Great transaction as always. TickPick is my go-to for event tickets if I'm not purchasing from the venue itself.
We had an amazing day with great friends and family!
Bought tickets to Zach Bryan through TickPick. Everything was easy from start to finish. No hidden fees. No issues whatsoever. The show was amazing and I would definitely buy this way again.
I am very happy with my purchase. I like how I got to see the total price prior to making the decision to purchase.
We were in Las Vegas for a portion of our Spring Break and my oldest son and I went to the Las Vegas Golden Knights game on 4-2-2024. I purchased our tickets through TickPick and we had no issues with our purchase. I had used TickPick in the past and have enjoyed my experience each time. I especially like the feature where you can get an idea of the view of the seats you are considering, this was very helpful for the NHL game as our seats were terrific. We had a great time.
Had a great time, no hassle's or issues with the tickets or the downloading of the tickets when needed.
It was easy getting in and a good time. Very satisfying experience.
I use TickPick frequently for my game tickets. Simple transaction on user friendly website.
Very easy to use the website. My tickets were transferred to me very quickly. The thing I like the most is there are no surprises at checkout. The price is the price!
It was easy to find tickets in my price range and the delivery was smoothless.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members