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TickPick

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great tickets
April 19, 2024

Easy to purchase, great tickets, easy transaction. No hidden fees!

Date of experience: April 9, 2024
Illinois
1 review
0 helpful votes
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Experience like no other
April 19, 2024

I was pretty skeptical in buying from TickPick as i've never used it before and did had a thought in my mind such as, 'What if this is a scam and buying this expensive tickets would go to waste' but i trusted my gut and bought it and it was the best decision! Even tho the price wad quite high, the experience was seamless!

Will definitely recommend it again if the tickets are sold out and you need to buy one!

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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I purchased tickets for a soccer game and a few hours later I received an email saying my tickets were sold before I bought them. This was annoying since game time was just in two hours. While I like the price being the full price with fees it's annoying you're not guaranteed what you bought.

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
South Carolina
1 review
0 helpful votes
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NBA game
April 19, 2024

The seats were good it wasn't to high or too low just right in the middle could see the players good they didn't look like ants lol

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Yankee Tickets
April 19, 2024

It was very easy to obtain my tickets for the Yankee game. The system was easy to understand and to complete in processing my tickets.

Date of experience: April 8, 2024
Minnesota
1 review
0 helpful votes
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I LIKE THE EXCEL ENGERY CENTER
April 19, 2024

Dan and Shay was very persona ble and intimate the their audience make for a great time...

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Easy peasy
April 19, 2024

Buying and using tickets were easy as can be. I would rather NOT have to go through AXS, but it is what it is.

Date of experience: April 8, 2024
Colorado
1 review
0 helpful votes
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Great service
April 19, 2024

Easy to pick which sections and low to pick. There is no fees either. Plus TickPick allow to pay by Apple Pay as well.

Date of experience: April 8, 2024
Tennessee
1 review
0 helpful votes
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Always an easy process
April 19, 2024

Bought tickets under 3 hours from the event start time and had the tickets transferred to me in under 20 mins

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Angels home opener
April 18, 2024

Amazing experience, I love angels baseball. I can't wait to go to so many more games through this app

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Easy process
April 18, 2024

Simple and Stress Free. A very convenient way to get tickets.

Date of experience: April 8, 2024
GB
1 review
0 helpful votes
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Basketball tickets
April 18, 2024

We used the site to get 3 tickets to a Mets game while on holiday. The tickets arrive as described.

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
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Excelent
April 18, 2024

Todo bien, solo perdió Roman pero todo lo demás excelente

Date of experience: April 8, 2024
Michigan
1 review
0 helpful votes
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Kane Brown concert
April 18, 2024

My grandson was so surprised and happy. I bought the tickets for an early birthday present and was very successful on making my grandson smile.

Date of experience: April 8, 2024
Nevada
1 review
0 helpful votes
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Great Experience
April 18, 2024

Bought tickets day of the event, very easy process. I received the tickets within minutes and our seats were great! Love the fees are built in so you have the total price.

Date of experience: April 8, 2024
Virginia
1 review
0 helpful votes
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Great Customer Service
April 18, 2024

Purchasing tickets was very easy and I love that there are no fees and you see your final price upfront! I needed to talk with Customer Service about my order and they were fantastic!

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Capathia Jenkins and cpo
April 18, 2024

Fantastic
Better than I expected.
👍 👌 seats were great

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Angel's Game
April 18, 2024

Had a wonderful time with Family at Baseball game. Tick pick no fees makes it so affordable for me to purchase ticket's. Thank you.

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
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Olivia Rodrigo
April 18, 2024

The guts world tour was amazing. Olivia really put on a show and I had the best time

Date of experience: April 8, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent seats!
April 18, 2024

I paid a bit more than I planned for the Pittsburgh Pirates' home opener, but the tickets were worth every penny. Thanks, TickPick!

Date of experience: April 8, 2024