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TickPick

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Support team was superb!
September 6, 2024

Everyone put up with my anxious behavior and made me feel supported. A plus support team!

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Cancelled my order
September 6, 2024

They cancelled my order the next day and would not help me out. Customer service was terrible
Don't buy tickets from here you will regret it
They can cancel your order anytime if they feel like it

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Mets vs Padres game
September 6, 2024

I highly recommend this app. Me and my daughter went to the Mets vs Padres game. The prices were great. I like it that the price I see is the price I pay. No hidden charges. I got great seats. I will be using this again and again.

Date of experience: August 27, 2024
Illinois
1 review
0 helpful votes
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Great app!
September 6, 2024

No issues! No issues! No issues! No issues! No problems!

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
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Great seats for a reasonable price
September 6, 2024

Great experience it was my daughters first ever MLB game and I'm a die hard Indians/guardians fan and even got my father to go too great seats easy to download the app and everything went smooth would highly recommend

Date of experience: August 27, 2024
New Jersey
1 review
0 helpful votes
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Believe the hype
September 6, 2024

Perfect, seamless experience. Tickets delivered in a timely fashion and seats just as pictured.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Creed@ Spac
September 6, 2024

Tick pick is upfront about their prices, no added fees and transfer of tickets is always very quick.

Date of experience: August 27, 2024
Wisconsin
1 review
0 helpful votes
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My First Choice
September 6, 2024

TickPick was awesome. Much better than the other companies because they don't fleece you with unexpected charges and you still gain quality options. I won't go back.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Another hassle-free event
September 6, 2024

Go Cowboys! Yet another superb ticket experience. I have yet to have a problem with y tickets purchased on Tick Pick. I am loving this wholesaler! Keep up the great transactions!

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Great seats, great price
September 6, 2024

Process was quick and easy, and seats were better than expected

Date of experience: August 27, 2024
Florida
1 review
0 helpful votes
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Rod wave concert
September 6, 2024

My experience at the concert was great however purchasing the ticket was great as well but as far as receiving the transfer link, I had to wait a whole hour to get a new transfer link that was my only issue but overall thank you

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
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Great seats but scary transfer.
September 6, 2024

Seats were incredible and price was also! Only thing is ticket master wouldn't release and unlock my ticket info until an hour before the event. Not sure if that is their normal process, if so it wasn't explained during the purchase through tickpick.

Date of experience: August 27, 2024
Virginia
1 review
0 helpful votes
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1st Time To Walnut Creek
September 6, 2024

Experienced my first concert at Walnut Creek and I enjoyed it. Great atmosphere, the 3 artist that performed were great Dan & Shay put on a great show.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Easy to use
September 5, 2024

Like the no fee. The transfer of tics is timely & easy.

Date of experience: August 26, 2024
New Jersey
1 review
0 helpful votes
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Eagles preseason game
September 5, 2024

Buying the tickets for the game was very easy. The prices were great. We had really great seats. Having the tickets on my phone made entry into the stadium easy.

Date of experience: August 26, 2024
Michigan
1 review
0 helpful votes
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Purchasing the Lions tickets was super easy with TickPick, loved the no hidden fees! Entry into the Lions game went very smooth, I had no issues with pulling the tickets up on my phone. Added bonus Lions won!

Date of experience: August 26, 2024
Pennsylvania
1 review
0 helpful votes
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The flag experience on the field was Awesome from carrying flag on to the field and opening up and being there hearing national anthem. Everyone in stadium focus on you and the flag. It was truly great experience. I think areas of improvement could be more tables in TickPick Lounge there where not enough to eat food. Also no information where to go ahead of time such as official start time and location of flag experience always asking someone where too go.

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
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Easy process!
September 5, 2024

The process to obtain the tickets was easy! Best app I've used. This will be my go to app for any event.

Date of experience: August 26, 2024
Arizona
1 review
0 helpful votes
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1st Time User
September 5, 2024

First time I've used this site to purchase tickets. Suggested I try by my son… Was simple and easy, we use it again

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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Comfort
September 5, 2024

Easy to use ticket and comfortable. Easy to bought and paid tickets I will use again

Date of experience: August 26, 2024