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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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Purchased tickets in the parking lot of the event, 30 minutes before the game, tick pix purchase was fast and easy! Will definitely use them again!
Selection to delivery was efficient and smooth, price very much in my budget. No hitches or hidden fees
So an excellent experience
Had wanted to get tickets when the tour was announced, but we ended up waiting and saved so much money - TickPick was such a great experience!
This tour was so much more than we expected. My husband and I took my 11 year old grandson and it was great for all of us. We felt like we saw all parts of the stadium. Our group was very large but Joe and Michelle made it feel like we were on our own personal tour. They were knowledgeable and answered every question. I would recommend this tour to everyone.
Our tour of Lincoln Financial was amazing. From the press box to the locker room, we felt like we really got a behind the scenes experience. Walking out of the Eagles tunnel with hype music and lights was something we will never forget. Our tour guides Mike and Tom were knowledgeable and entertaining! I will recommend this experience to all our Eagle fan friends. Go Birds 🦅
This was my first time using the app. No fees. I could freeze the price, amd it was easy to use. Im already using it again to get tickets for another show
I browsed tickets on the metro to the stadium, purchased one, and a minute later had my ticket on my cell. It was a very easy and quick process.
Picked up tickets day of the game and needed some assistance gaining access to the e tickets. Customer support talked me through the process and ensured I received my tickets without any delay. Great service and thoroughly enjoyed our date night.
The overall experience was exceptional from the food venue, the staff and the game. I love the dome and everything went so smooth. Thanks for an enjoyable night.
The experience was the best for it to be my first concert, the lines moves quickly, no issues with the ticket best experience hands down. Thanks
Tickets were easy to find. Fair price and the delivery was very easy. With others you need to log in transfer and do a number of steps. Not here it is very easy and Iwe have already used them for other events
Tick pick notified me after I said to track price. I was shocked when I received an email saying that the ticket price dropped to half the price. I purchased right away and it was instant. We I arrived at the venue, they scanned my digital ticket and I was in. I got 11th row from the stage. Super happy about it!
No complaints what's so ever! No issues with receiving tickets or trying to get into event, smooth sailing not one thing to complain about. Keep up the great work!
Thank you. The experience was great and the people at Smackdown were fun. This was a birthday gift to myself which my bday is today 3/31. I am 56 and appreciated the experience. It was my first time using Tickpick and will use it more.
Great way to price out discount tix. I've gone to hundreds of games on the cheap thanks to the app. Only issue is if you take a ticket at NSG in NYC the app doesn't do so well seeing some of the instructions in seating upon the upper levels. Otherwise it's awesome!
Had a good time staff was great are seats was fantastic and the show was fabulous
Pleasurable. Only thing was I missed the first inning because of parking. All the gates were closed up. Not fair to the real fans and tailgating still blocking up spots for ticket buyers. 410 bucks to miss Kyles first home run! Not fair to us! Pretty pathetic
Went to the Loveland regional Frozen Four tournament games. It was my 53rd double dip, at least one every year since 94. Was a good time with other hockey fans!
Any game is a good game. Opening day was amazing. Such an easy process purchasing through Tick Pick. Just picked up tickets for another game on the 10th. Lets gooooo M's. Thank you TickPick for making it easy and affordable!
Love me some TickPick. Always easy to find tickets and always delivered on time. Love that there's no hidden fees. Only place to buy tickets.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

