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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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I used this site over other apps I have used in my he past, on the recommendation of a friend. I think as happy with the ease and cost of my experience.
TickPick made it super easy to access my tickets with no extra fees, as promised.
I even purchased the ticket protection with the money I'd saved initially because I was so pleased.
Great job, y'all. Keep up the good work.
Tickets were delivered a month ahead. No delays or issues of any kind.
The price you see is the price you pay NO HIDDEN FEES of any kind.Best place for tickets by far.Life time customer.
First time user. We purchased both show and Raiders tickets same day. And process was super easy and fast! I will be a repeat customer.
Zero issues. Tickets were purchased easily and sent to the app. No problems at all. Cheers.
Ordering tickets was a very easy process. The seats were great and the price was even better.
They were the perfect seats for a great day and game!
I really enjoy myself it was fun the best fun i had in life
The tickets were very easy to get, and delivered on time, I will definitely get tickets through TickPick again.
They were very helpful regarding my situation with submitting the wrong information on my end and helped rectify the issue with ease
It was very good. I just wish there was a way to transfer the tickets to my wallet on my phone.
We paid more for parking than we did for our tickets to what was our daughters first Padre game!
Found the tickets I wanted at a great price made my purchase.
Thanks to TickPick I had a great time at the game. Go Bills
Despite the loss the environment and seats were good
Bought the ticket on line and they went straight to my phone
When I went to download my tickets before the Phillies game, I discovered they were sent to the wrong email. When I called, I spoke to Tony Ann and she was able to contact the seller and resolve my issue.
Went to a Nashville Sounds game. Had great seats for a reasonable price. Will definitely use TickPick again
The seats i got were great for a good price. I just hope I can find some good seats for the Texan vs 49er game
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.
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