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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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TickPick helped me save money on tickets to see Melanie Martinez on June 24th. The experience was amazing, and I did not have any issues on purchasing or receiving my tickets. The tickets got transferred to TicketMaster right after I purchased them, and the tickets are real. TickPick is not a scam. Thank you TickPick for helping me attend my first big concert.
Tick Pick is great because there's no service fees yay! The Kid Rock concert was awesome and we had a great time
So easy to buy tickets last minute. I had a great experience with TickPick!
Great tickets. Would buy again. Thank you TickPick
I got the tickets for my 2 boys to take their Grandpa to the game. They said it was easy to use the app and that way they didn't have to worry about loosing the tickets. So it was a win with us!
It was great. I spent a great time with my daughter with great seats watching a great game.
Worry-free, fast transactions. Bought 2 pairs of Eras Tour tickets and experience was
I was watching the Taylor Swift tickets for a while and was happy to see the one single ticket go for just about face value after I missed the 2 opening acts and a couple of her songs. It took a couple of minutes for the email to come over, saying that the tickets were now in my Ticketmaster account, so that was a bit nerve-wracking.
Representative was helpful in getting seller to send tickets. Happy with result
I bought my tickets on the train ride to the concert bc they were the cheapest option and it was so quick and easy. They were delivered to my account quickly and I didn't have to basically almost checkout to see what the total was.
Overall the concert was amazing! I did find it odd that in my ticket I purchased a seat for myself & my friend. When we got there, apparently there was no seat. Being disabled it was hard to stand for the 4 hours. I feel like that should be on the tickets, that your seat is not real. Also, why the beer garden style? I have never seen that at another concert.
First time using TickPick, but won't be the last. Easily purchased the tickets I wanted and got them almost immediately. Have no hesitation to utlitze this site again.
We found out about TickPick and decided to download the app after researching how trustworthy the company was. We bought tickets with no extra fees, which saves so much! It was so easy to navigate the app, order, and the tickets were delivered within minutes to my email! TickPick will be our 1st choice from now on when searching for music and sporting events!
Amazing af definitely recommend even though it was last minute purchase for me
It was a fun experience. It even went into extra innings!
Buying tickets was incredibly easy! No fees, upfront cost was fantastic!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

