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TickPick

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Get what you pay for?
November 25, 2023

Tends to have lowest prices, but not always the most selection. I spent an hour picking out what I wanted and when accepting I was given a different row.
Please read user agreement - even with their "guarantee" they are not liable at all. There is no promise what row you pick is what you get, so if you are picky or want to be by friends in a section it's out of your control.
I love how they include fees upfront, but this feels no less risky than buying from facebook or guy on the street.

*edit* = customer service was responsive and there was a response to this review so I upped the stars. I get the sense this doesn't happen often and could happen on any ticket resale site. I got good seats in the section and was a good price at the end of the day.

Date of experience: November 18, 2023
Illinois
1 review
0 helpful votes
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The only ticket agency I use now.
November 18, 2023

Used TickPick twice this week for Magic@ bulls games. It's my go-to now. I love the all in pricing.

Date of experience: November 18, 2023
New Jersey
1 review
0 helpful votes
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Bears game
November 18, 2023

I got great seats super cheap, 8 rows up from front row

Date of experience: November 18, 2023
New York
1 review
0 helpful votes
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Great game and great seats
November 18, 2023

My family and I had a great time and the transaction was easy!

Date of experience: November 18, 2023
Florida
1 review
0 helpful votes
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Perfect show made simple with TickPick
November 18, 2023

Easy and smooth. Everything went so well. We had amazing seats and loved the show. Perfection.

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Mat rife fort worth
November 18, 2023

Experience was great, parking was a little confusing but that's the only complaint I would have.

Date of experience: November 18, 2023
Illinois
1 review
0 helpful votes
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Happy first timer
November 18, 2023

First time user of TickPick and the process was easy and convenient. Great website to locate and purchase without issues

Date of experience: November 17, 2023
Ohio
1 review
0 helpful votes
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Excellent
November 17, 2023

No fees is great. Pay for what you see! It was great on the site to see the prices and no hidden fees at checkout.

Date of experience: November 17, 2023
California
1 review
0 helpful votes
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Tickpick the goat
November 17, 2023

Always a good experience when using tickpick.Good prices.

Date of experience: November 17, 2023
California
1 review
0 helpful votes
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Best time at the Lakers game.
November 17, 2023

Seats were great, closer than expected. TickPick made it a great experience.

Date of experience: November 17, 2023
Utah
1 review
0 helpful votes
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No fees :)
November 17, 2023

Thank you for not charging fees. Other companies was gonna charge me $9.84 in fees on a $10 ticket lol. God bless you guys!

Date of experience: November 17, 2023
New York
1 review
0 helpful votes
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Easy transfer
November 17, 2023

The buying process was easy and legit. I like that the fees and taxes are included with the price!

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
California
1 review
0 helpful votes
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ColtsPanthers 11/5
November 16, 2023

Very smooth and easy experience.
Prices are reasonable and our seats were good

Date of experience: November 16, 2023
Maine
1 review
0 helpful votes
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Excellent service
November 16, 2023

I have used this app twice in the last three weeks for games and it's been phenomenal! I can't say enough about it.

Date of experience: November 16, 2023
Texas
1 review
0 helpful votes
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Easy breezy
November 16, 2023

Tickets were easily purchased and handled via email. No hassle and quick.

Date of experience: November 16, 2023
New York
1 review
0 helpful votes
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Bills game
November 16, 2023

Great experience ticket purchase process very simple

Date of experience: November 16, 2023
Canada
1 review
0 helpful votes
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TickPick is Fantastic! First time user
November 16, 2023

First time using TickPick, it couldn't have been easier, seat views were fantastic! And I got the tickets right after my payment went through. Would highly recommend! A+

Date of experience: November 16, 2023
Ohio
1 review
0 helpful votes
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TickPick Is The Real Deal!
November 16, 2023

Process was smooth and easy purchasing my tickets. Seats were amazing at a wonderful price with no service fees. I'll never purchase another ticket from anywhere other then TickPick!

Date of experience: November 16, 2023
New York
1 review
0 helpful votes
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Good
November 16, 2023

Wish I had a promo code but everything went smoothly

Date of experience: November 16, 2023
California
1 review
0 helpful votes
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Small delay
November 16, 2023

Little delay on getting the actual ticket before the event, which was confusing and a bit stressful! This is my 4 th time using the app for a concert and or sporting event! I do give you guys a 10 star for no fees! Thank you and hope you stick around! Hope you guys can find a balance on no fees and turning a profit!

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2023