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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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It was great, thank you
Very easy. Not complicated at all.
Looking forward to a great show.
Great
Quick and Easy. First time user. Logged on created an account
And ordered my tickets. Pretty simple
Just when I didn't think I could go, you all helped me out!
Asfdjd
Efficient, quick.
When the date of the game got closer and closer and I didn't receive the tickets I started panicking. They arrived one day prior to the game. I would have liked to have received them earlier.
Went very smooth I am very pleased
Everything was good and easy. Nothing above and beyond. Would have been nice to see a seating chart or have info about parking etc.
Lowest charges
I would like to confirm that the seats are together. I am still slightly confused about the tickets showing on my card when I go to the arena but I will find out on November 3rd.
Very easy instructions to follow.
No problems, easy and fast but The end price was outrageous. I did not expect the end cost to he so high. Lesson learned. Thanks
Easy access and process.
Great
Easy so order. The prices were in US$ so it was a "surprise" when I got the charge. When selling tickets in Canada the prices should reflect Canadian dollar.
It was simple n quick
Looking forward to event
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members