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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good service
Quick and Easy! Excited for the game and to see how well it works.
Was given NO OPTION for promo code for 20% off, it's CODE EAT20.may I be reimbursed this amount? We are senior citizens and first time buyers. Thanks! WEGeuder, one time customer, will not repeat
I detest paying you extra to buy my tickets, I think places like this are part of an overall problem of wanting money for really doing nothing for me, let me buy my tickets at face value and I will recommend you
Site kept telling me my credit card did not match the address. I had to enter my address 3 times before it was verified.
Easy
No Muss no Fuss...I will await the e-mail ticket
Can't wait to see cher
Easy and quick to use
It went fine.
Easy process for purchasing tickets for events.
It was quick and easy to purchase the tickets but wasn't able to see the section chart.
Good times, man.
Very easy experience
SEEMS STRAIGHTFORWARD - UNTIL I GET THE TICKETS
123
Easy and quick.
Would like to pick row and seats.
Thanks If this is for the 'Chicago' musical, then it is a yes!
Need to see the actual seat location,before I can rate 5 star. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members