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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Quick and easy
Prices were over 25% more than what Ticket Master was apparently selling for. It was not made clear that the ticket prices were in American funds.
The service charges were horrendous.
Living in Kitchener area not sure why I have to pay in USD
Easy and direct.plain and simple.
It was great
Took to much time
The experience was great! The service was informative and efficient. Definitely would recommend to others to use this service.
No problems.
Made it very easy to place the order.
Easy to purchase tickets
Quick to do
Simple process, would have liked some detail about why the convienience charge was 20 dollars but other than that, smooth!
It's quick and easy.
Quick & easy
Totally painless,good experience so far. A little expensive but you pay for what you get
The site is very easy to navigate.
This was easier than I thought it would be
Easy to do
Easy breezy
Ridiculous number/amount of service charges. Lack of clarity of what kind of ticket I'm buying e-ticket should not require a device without clearly explaining up front.
Canadian purchases should be in Canadian dollars. Why should I be forced to buy a Canadian concert ticket from a US company in US dollars?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members