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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: [email protected]
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Fees 37% of tkt price. Fee amt not noted b4 purchase. Actual tkt price 27.50. Listed for 42.00. Total ripoff. BBB complaint lodged.
Overpriced ad. Marketing scam not company
Easy and you do paypal
Easy process, user intuitive!
I was not aware that the prices for a Canadian show in Ottawa were in American currency until I got my credit card statement. I called and was told it my credit card company's problem not theirs. No where on the venue or ticket site did it say it was a third party in the States that was handling ticket sales.
This has been a very quick sales with no problems.
Perfect
Nothing bad to report! We are slated to see the show in February. Thanks for helping us get seats!
Slick
Fast and easy!
The seating chart wasn't completely understandable, it could be more detailed.
Fast & easy
Its easy and friendly
Great Fast Service
Easydid not receve the email until after Christmas I had to call someone to find out they had the wrong email
Heard about you site from my sister-in-law. Glad I listened.
Seems easy so far. Tickets are available only via an app, which I show at the door at the venue. Let's hope it works.
Satisfying
Thanks
Didn't show me my seats! I accidentally bought us tix to same show as my brother & TicketSales wouldn't refund, even a month before show.
I overpaid compared to your competitors.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members