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This is the worst company ever. Has been with them for a year and recently noticed an extra $10 charge to my bill.
So I went to the store. The staff told that the surcharge was for an "automatically" upgraded IDD service to my monthly plan.
By that, it means the company constantly sends you spam SMS messages about these "upgrades". And if you do not reply they assume you consent and start charging you.
Disgusting business practice and the worst customer service you could imagine.