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ThreadBeast Reviews Summary
Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.
This summary is generated by AI, based on text from customer reviews
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It was great loved my new box it came with a lot of things I like nice clothes fits me good send another one just like that I recommend it to everybody
I love the beanie the most and the sweatpants were a little big and the jacket a little big but I loved them still. Very comfortable clothing. Shirts fit perfect. Love the styles
All the clothes I have received have been of good quality and picked well for my athletic.
I emailed to cancel on Feb 9th 2023, They hit my card again on Feb 22nd 2023, They refused to cancel my services. Then I filed a charge back, they never delivered my package and I lost the dispute for $319. They are a total scam.
Not going to lie, I thought this was a really cool concept and was super excited to give them a try. The first box was a bit of a disappointment but I figured I would keep going to see if they got better. I think I even upgraded my account to see if that would help. Nope. I think after spending hundreds and hundreds of dollars on boxes I wound up keeping one thing from each. Everything else I just gave to my friends or goodwill. I tried to update my profile, add more details, talked to support and still wound up having the same results. Some of the clothes and accessories that were included weren't great quality either, drastically shrinking after one wash, things like that. I decided to cancel my subscription, with plans on trying them out again down the road when I was ready.
That said, BE CAREFUL clicking on any links within their emails. I always check out the promotional ones offering something extra to see if I'm interested. I clicked on a link to learn more about a sneaker offering and it somehow triggered a purchase and resumed my subscription. I tried to reach out to them to cancel the box and get a refund only to hear that they would not refund the $100+ for the misleading link and proceeded to ask me if I wanted to update my subscription, add more to my order, basically everything but what I was trying to do. I cancelled my subscription immediately.
Not going try them again. Not wasting any more of my money with them. Would not recommend to anyone.
I'm sorry to hear we didn't send items that were within your preferences. We'd love to make this right! We're committed to offering the highest quality styles and service, would you mind sending us a quick email at [email protected]?
Nice clothes but not for me. The clothes just don't match my style well.
I'm sorry to hear we didn't send items that were within your preferences. We'd love to make this right! Would you mind sending us a quick email at [email protected]?
I got a package that was suppose to have 1-3 pieces for $60 and it was suppose to have a bonus of $100 on extra pieces 2-4 pieces and I got a box with 2 cheap shirts and short. It was really hard to cancel also, and no support or explanation for why I only got 3 pieces.
So 2 shirts and a short for $160? Hell no
Hi Tiago,
We sincerely apologize for the frustration and inconvenience you've experienced with ThreadBeast. Your feedback is incredibly valuable to us, and we're committed to addressing your concerns promptly and effectively.
After reviewing your case, it appears that you initially reached out to cancel your subscription via email on March 27th and had your account canceled on March 28th. Your account is currently closed and not going to continue billing. We also do apologize that you felt like you received items that were not what you expected. We do offer free exchanges to members on their first box. It your case, however, it looks like you never reached back out to us for options.
We'd be happy to further assist you if you reach out via email at [email protected]
From the clothes I received, my stylist couldn't have been out of middle school. I canceled my subscription after the first order. On top of it all you are stuck with the horrible stuff they send. NO REFUNDS!
I'm sorry to hear we didn't send items that were within your preferences. We offer a complimentary exchange every 6 payments! This means you always get a free exchange on your first package. We'd love to make this right! Would you mind sending us a quick email at [email protected]?
Update: I reached out to management and they made everything right. They changed my stylist immediately and I began receiving the clothes I enjoy. I'm leaving it a 4 out of 5 because I did ask multiple times for no more pants and still received 2 pairs. Sarah from management was beyond incredible though and did everything to satisfy me as a customer. Thank you.
This company use to be incredible! Then Courtney changed to Connor and everything went to s#!+.
I told Connor at least 5 times that the temperature where I live is already in the high 70s to 80s. So don't send me winter clothes. What do I get? A box with only winter clothes. Connor had me return the package then sent me a replacement box with more winter clothes. I tried emailing somebody else to get to management but I realize Connor answers all emails and phone calls. Not sure if he's the owner now but when I dealt with Courtney, everything went smoothly and I got clothes I enjoyed. Now I have canceled and warn anyone trying to use them. Connor doesn't care about you and your style, they just want to offload clothes onto you whether you like them or not.
Notice all the recent reviews are bad reviews. This is since Connor replaced Courtney. Bring back Courtney.
Hey Andy,
Thank you for sharing your feedback with us. We truly appreciate hearing about both positive experiences and areas where we can improve. We want to extend our sincerest apologies for any dissatisfaction you may have experienced during your recent interaction with our team. Please know that the issues you've highlighted are not indicative of the level of service we strive to provide. We value every member of our team and aim to ensure that all our customers feel heard and valued.
We understand that trust is vital in any relationship, and we would be grateful for the opportunity to regain yours. If you're willing, we would love for you to consider giving us another chance in the future. Your satisfaction is incredibly important to us, and we are committed to making things right. Reach out to us at [email protected] and we'd gladly help you with exploring options so that your parting with ThreadBeast leaves on a better note.
Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.
Apologetically,
The ThreadBeast Team
Great clothing. Everything fits and is my style. The price is good and the brands are awesome.
Appreciate the awesome review! We're committed to offering the highest quality styles and service, and we're thrilled to have you as our customer. Can't wait to provide you with more great fashion choices in the future!
By far one of the best subscription base companies I even been apart of as a customer. Every item is of quality, durable, and most importantly great looking. Not only do my package arrive on time every time. Also not only do I receive exactly what was promised. The customer service and there problem solving is top tier. I really do love this company and its views. I'm not the type to leave reviews or click stars. But for this company I will also eat set time aside to let everyone know how great this company is.
Woohoo! Your positive review made our day! We're all about giving you the best styles and service, and we're so glad you chose us. Here's to more fabulous fashion moments together!
This company I got 3 boxes from them the product is not all that also they send a promo and bingo got scammed with some shoe like I try my best to get in contact and all they do is try to keep you paying and making you look like crazy and is not them completely disappointed sad they I have still put one star
Hi there!
We're sorry to hear you've had a negative experience with ThreadBeast. To offer some clarity on our policies, members are able to cancel their membership from the moment their charge goes through until 7 days after they receive a package. Part of the reason we have this eligibility window in place is because once it closes, we make an investment into your upcoming order! We do have every member agree to these policies when they sign up.
For additional options, we'd be happy to further support you if you reach out to [email protected]
Waiting on the first box let's see how it go so far so good
Loved how you guys picked out clothes I really liked!
We're so grateful for your feedback! We are glad to hear that our stylists at ThreadBeast were able to provide you with a positive and personalized experience. We strive to ensure that every customer feels understood and satisfied with their selections. Thank you for choosing ThreadBeast!
It was nice my first box like the fact all my t shirts were black everything was ok except the jeans i got didn't fit
Loved my first baller package. Everything my style... i just dont like the color blue & the tees were all the same color (black). I got 4 tees & no shorts or pants, i wish it came with some type of bottoms. Other then that awesome! 10/10 i recommend. But please no blue stuff next time. I got blue shoes and i wont wear it lol might give it to my dad cause its a badass pair of shoe.
Hi! Thank you for taking the time to review us. We appreciate all the feedback we receive. If you would like to update your style profile, please contact our friendly customer service team at [email protected].
Nothing was what I liked and came 2 weeks late and was not any clothes I liked
I'm sorry to hear we didn't send items that were within your preferences. We'd love to make this right! Would you mind sending us a quick email at [email protected]?
I can't say anything negative or repulsive.only great words. I must say I love these items.I noticed what u pick is what you get đ
I really liked all the clothes on the box including the watch and shoes. I can't wait for my next box! The jacket i got was my favorite part of the box without a doubt.
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Hi there!
We're sorry to hear you've had a negative experience with ThreadBeast. To offer some clarity on our policies, members are able to cancel their membership from the moment their charge goes through until 7 days after they receive a package. Part of the reason we have this eligibility window in place is because once it closes, we make an investment into your upcoming order! We do have every member agree to these policies when they sign up.
Please reach out to us at [email protected] so we can assist you further with your tracking information.