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ThreadBeast

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ThreadBeast Reviews Summary

Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.

This summary is generated by AI, based on text from customer reviews

service
185
shipping
186
quality
185
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California
1 review
0 helpful votes
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The realest!
July 30, 2023

I've had a great experience over the past year! I love the accuracy every month. Can't wait for my next box to drop next month.

Date of experience: July 29, 2023
California
1 review
0 helpful votes
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Gates TB Box
July 30, 2023

Great experience especially from my first package in which arrived fairly quicker than expected. Looking forward to the next one

Date of experience: July 29, 2023
Oregon
1 review
0 helpful votes
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Great!
July 29, 2023

I have only received 3 boxes but all 3 have been great wish I would of started a while ago have a constant change of fits! There have only been a few things I wasn't really feeling or into but everything else has been in my rotation of outfits!

Date of experience: July 29, 2023
Pennsylvania
1 review
0 helpful votes
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#Stayfresh
July 29, 2023

I work a lot, so it is simple. Easy and always in my closet, ready to go.

Date of experience: July 29, 2023
Michigan
1 review
0 helpful votes
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Not bad at all
July 29, 2023

The items I recieved were nice but being a taller guy the hoochie daddy shorts definitely had me by suprise.

Date of experience: July 29, 2023
Massachusetts
1 review
0 helpful votes
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I'd recommend it
July 29, 2023

I read a wall of reviews about threadbeast prior to starting my subscription. Most weren't great. Having tried a few other clothing subscriptions, I like threadbeast the best; I actually intended to cancel it after my first box because it is a little more on the expensive side, but I LOVED that first box. Everything in it I saw an immediate outfit. So far I've received five boxes I think. Whenever I say that something missed the mark, I get an email from a rep asking me how they can do better. I at one point received a pair of pants that I couldn't even fit and I was given an extra pair in my next box on top of my regular number of items with the specifications that I asked for. Id definitely recommend this service for folks who have trouble picking items for themselves; if you already have a definite sense of what your style is, that's where you may run into trouble.

Date of experience: July 28, 2023
Courtney E. ThreadBeast Rep
over a year old

Thanks for the amazing review Taj and we're glad you gave us a try! We work with you closely to make sure you receive items that you will love and it sounds like we've been able to do that!

California
1 review
0 helpful votes
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As the title reads: fabric, style are great and on trend. Shorts, socks and under garments are true to size, I'm a little disappointed with the fact that they don't carry my size in shoe but it happens. Though I did get a duplicate item in my second box, the items themselves are awesome with zero concerns. Hopefully I get pants here shortly as I'm kinda in a shorts overload right now tho it's summer so not a huge problem. The shirt does not seem to be true to size but I am quite familiar with how COO works so it's more of a manufacturing issue than a company one. Over all style and items are perfect, thanks looking forward to the next exciting box.

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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Great clothes
July 29, 2023

Everything was really good. The unwanted items, they mostly replaced. Very good quality though.

Date of experience: July 28, 2023
Nebraska
1 review
0 helpful votes
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Absolutely Horrible
August 27, 2023

I saw threadbeast had good reviews on various sites so I thought I'd give them a try. Very dissappointed.

The clothes I received were poor quality. All the items were seems like they came from the discount section of TJ Max, which from what I understand is basically how Threadbeast works. They get store close out inventory. Stuff that nobody wanted. Everything I received was way out of style.

I can't cancel my subscription! No option to do this on their site. I emailed them and they took a week to finally email back. When they did, they asked if I wanted a free exchange. I said sure. They didn't respond for another 5 days and so I said, nope, I'm not confident you'll cancel before my card is billed again. A few more days pass and I get a member cancellation form I have to fill out. Last step on that form is to schedule a time for them to call you to confirm cancellation. There's also no way for my to delete my payment information. This is predatory.

Date of experience: July 28, 2023
Courtney E. ThreadBeast Rep
over a year old

Hi Sam! We're truly sorry to learn about your disappointing experience. We understand that style preferences can vary widely, and we're here to make things right. Offering free exchanges on your first package is our way of ensuring your satisfaction. We apologize for any inconvenience you faced with the cancellation process – we're actively working to provide an online option for this. Please know that we would never charge your card without discussing your cancellation preferences with you. Your feedback is valuable, and we're committed to improving your experience.

Florida
1 review
0 helpful votes
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Where style meets ease …
July 28, 2023

My third box from threads and it just keeps getting better. Like everything in life what you get out of something depends on what you put into something. Filling out reviews gave my stylist an idea of what I love and they packaged it almost to perfection! Can't wait to see what box 4 will look like - defined easy to be in style!

Date of experience: July 28, 2023
Courtney E. ThreadBeast Rep
over a year old

Hey, thanks a bunch for sharing your thoughts! We're thrilled to welcome you as part of our fashion family. If you have any questions, contact our friendly customer service team.

California
1 review
0 helpful votes
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The best of the best!
July 27, 2023

What you get is worth the price and the items are high quality, look great, nice stuff!

Sizing is always on point and items are paired well. Why aren't you signed up yet, do yourself a favor and sign up today!

Date of experience: July 27, 2023
Illinois
1 review
0 helpful votes
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My sandals were a little small/tight but should be fine once I wear them in. Appreciate the apparel that came in the first box, almost all of the clothes matched my style. (Almost) lol but I know it will get better with each box. I can't wait to see what my next box has to bless me with!

Date of experience: July 27, 2023
Courtney E. ThreadBeast Rep
over a year old

We're so grateful for your feedback! We are glad to hear that our stylists at ThreadBeast were able to provide you with a positive and personalized experience. We strive to ensure that every customer feels understood and satisfied with their selections. If you need assistance with items that don't fit, please reach out to [email protected]. Thank you for choosing ThreadBeast!

Michigan
1 review
0 helpful votes
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Good box
July 27, 2023

I liked this box a lot more than my first order. I upgraded to the baller package, I liked the all white air forces. I'm more of a vans type of guy, but I appreciate a good air force. The shirts where good. I love diamond supply. The black grizzly t-shirt fits the best of them all. I enjoy more black or darker colors. The only thing I was a little bummed on was the amount of items I received. I got 10, so it was in your guidelines. I was hoping for obviously 13.

Thanks Robby

Date of experience: July 27, 2023
Courtney E. ThreadBeast Rep
over a year old

Hey there! Thanks a bunch for the awesome review! Our team is all about top-notch styles and service, and we're stoked to have you on board. We're sorry that we disappointed you with this last box. I hope we can make up for it in the future!

Texas
1 review
0 helpful votes
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Solid Subscription Box
July 27, 2023

Overall, I'd say it was a 10/10 box that I received this week!

Date of experience: July 27, 2023
Courtney E. ThreadBeast Rep
over a year old

Appreciate the awesome review! We're committed to offering the highest quality styles and service, and we're thrilled to have you as our customer. Can't wait to provide you with more great fashion choices in the future!

Illinois
1 review
0 helpful votes
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Roys Threadbeast Review
July 27, 2023

I love the products and style options that Threadbeast have been sending me. However I received a couple of products that are too small for me (shorts) and hopefully they would correct it in next package delivery

Date of experience: July 27, 2023
Florida
1 review
0 helpful votes
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Absolutely amazing
July 27, 2023

Everything was absolutely great.better than what I expected 5 stars

Date of experience: July 26, 2023
Ohio
1 review
0 helpful votes
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July box
July 26, 2023

I love how responsive the team has been in ensuring each type of clothing will fit. I enjoy the service that I posted it on Ig.

Date of experience: July 26, 2023
Georgia
1 review
0 helpful votes
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Awesome cannot complain
July 26, 2023

Threadbeast has been such an easy and amazing thing for me. I'm always busy and never have time to go clothes shopping and this makes it so easy. I love how they pick it out based off of what i like and it's always great quality clothing. Only thing i could complain about would be how long it takes to get a package but it's understandable when trying to diversify every single order.

Date of experience: July 26, 2023
Texas
1 review
0 helpful votes
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Missing items
July 26, 2023

It was a good experience I like the items I received but when I was giving my review on if I like the clothes and how often will I wear them I was asked about 2 pairs of shorts and I didn't receive any shorts my box which sucks because I would have enjoyed the shorts too.

Date of experience: July 26, 2023
Washington
1 review
0 helpful votes
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Excellent
July 25, 2023

Consistently great items in every box I have received so far...much appreciated! Thank you!

Date of experience: July 25, 2023