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Threadbeast has cultivated a positive reputation among customers for its curated clothing selections, which often align well with individual styles, providing a convenient shopping experience. Many users express satisfaction with the quality and value of the items received, as well as the helpfulness of customer service, highlighting prompt responses and effective communication with stylists. However, some customers noted occasional mismatches in style preferences and a desire for more well-known brands. Overall, the sentiment is largely favorable, with many looking forward to future boxes and appreciating the service's ability to refresh their wardrobes.
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I believe I was mostly satisfied with the box. The T-shirt was a bit larger on me than I would've preferred but that's OK. It's also a little thin as well. I'm not a big fan of thin made clothing. Most of the things that I wear are like American Eagle or Nike so it's a little thicker in quality. However, overall,I was satisfied with the box. I definitely stepped out of my comfort zone to try new things with this one.
Will renew my subscription, everything was awesome they got my right style and size
Woohoo! Your positive review made our day! We're all about giving you the best styles and service, and we're so glad you chose us. Here's to more fabulous fashion moments together!
I ask for no stretchy material jeans and every pair has been just that. If they are stretchy the size of the jean need to go from a 32x32 to a 30/31x32. I like all the other stuff.
I'm sorry to hear we didn't send items that were within your preferences. We'd love to make this right! Would you mind sending us a quick email at [email protected]?
Fresh new fits that are easy to style. Packaging is nice and on time delivery.
We appreciate your review! It's fantastic to hear that our stylists at ThreadBeast were able to create a tailored experience for you, taking into account your style preferences and overall personality. Providing exceptional service is at the core of what we do, and we're thrilled that you had such a positive interaction.
I was excited and curious to what I would get. I was happy with what I got in my first box.
Thanks so much for sharing your thoughts! Let us know how we can make your experience a 5 star worthy one!
I'm not really into going out and majority of the reason was because I had a horrible wardrobe. I've been floating around the idea of getting ThreadBeast for at least 3 years. I finally pulled the trigger on trying it out and I'm certain I'll be a customer for life. Completely understood what I needed in my outfit and I've never felt more confident. I look forward to our collaborations. Thank you ThreadBeast!
We appreciate your review! It's fantastic to hear that our stylists at ThreadBeast were able to create a tailored experience for you, taking into account your style preferences and overall personality. Providing exceptional service is at the core of what we do, and we're thrilled that you had such a positive interaction.
I've only gotten one package so far from the premium package and I'm already loving all the clothes I've gotten, you definitely get the bang for your buck and it's always great quality clothing. They also take a lot of time to make sure they get your style down to a tee, it really does feel like the package was personalized to me and that's what I love about it.
Thank you for taking the time to share your positive experience with us! We're thrilled that our team of stylists at ThreadBeast were able to exceed your expectations and deliver a personalized experience that resonated with your style and personality. Your satisfaction is what drives us, and we appreciate your support.
So far so good...love the fit of the tops...the shoes will have to wait for warmer weather
Hey, thanks a ton for the awesome review! We're all about hooking you up with high-quality styles and top-notch service. So glad you chose us, and we're totally excited to keep bringing you those fantastic looks in the future!
The experience of receiving my first thread beast box was a positive one. There was much anticipation for the box. I enjoyed the clothes that the Threadbeast stylist put together. I'm looking forward towards the next box.
Hey there! Thanks a bunch for the awesome review! Our team is all about top-notch styles and service, and we're stoked to have you on board. Can't wait to hook you up with more cool looks in the future!
The clothes were exactly what I was expecting and had no issues at all! I look forward to receiving my next package thank you TB!
Hey, thanks a ton for the awesome review! We're all about hooking you up with high-quality styles and top-notch service. So glad you chose us, and we're totally excited to keep bringing you those fantastic looks in the future!
Woohoo! Your positive review made our day! We're all about giving you the best styles and service, and we're so glad you chose us. Here's to more fabulous fashion moments together!
So far so good. All the pieces i have gotten so far are to my liking.
Honestly didn't expect it to be this great and comfortable it feels amazing to wear
We greatly appreciate your feedback! We are glad to hear about your positive experience at ThreadBeast and how our dedicated team of stylists tailored their selections to align with your unique style and preferences.
I received my box earlier than expected and also came with extra items🤝🏾. Great 1st box ready for the 2nd!
Hey, thanks a bunch for sharing your thoughts! We're thrilled to welcome you as part of our fashion family. If you have any questions, contact our friendly customer service team.
No link out options to cancel. They make sure canceling takes multiple steps and very hard to do so. There are no links anywhere to pause or cancel. You have to hunt down a specific email to find a link they bury in text.
After you fill out a cancellation form, on a different website, they inform you you can't cancel and to fill out the form after you pay them one more time.
After ask that they want to set up a 4-5 min phone call with you!
Horrible and dishonest.
I recently tried ThreadBeast, and I'm compelled to share my deeply disappointing experience with their service. Firstly, the quality and quantity of the clothing provided fell far below expectations. The items felt cheap, and the variety was lacking, which was a major letdown.
Further aggravating the situation, their website design is flawed, lacking a straightforward option to cancel subscriptions. This is a significant oversight for any service-based company. When I contacted their customer support to cancel, I was met with a bizarre policy that permits cancellations only 9 days after receiving a package. This policy is not only inconvenient but also seems intentionally obscure.
Moreover, when I mentioned disputing the transaction or blocking future charges, their response was alarming. They threatened to contact my bank and report me, implying it could negatively impact my credit score. This kind of intimidation tactic is unacceptable and raises serious concerns about their business ethics.
Overall, my experience with ThreadBeast was nothing short of a nightmare. It felt like a scam, and I would strongly advise against using their service. For those looking for a legitimate and customer-friendly clothing subscription service, I suggest trying StitchFix. They offer a vastly superior experience in terms of quality, service, and customer respect.
Yo ThreadBeast is pretty cool. I didn't think I'd receive nice clothes but nah, I've order the premium twice and already want to upgrade to Baller. Mainly for the shoes. But yeah I say go for it. Especially if you have trouble finding clothes to fit you in outlets/stores.
The box had some great items, the items are things that I would wear, great choices!
Hey, thanks a ton for the review! So glad you chose us, let us know what we can do to take your experience to the next level!
This was my first time using thread beast my mom got me a gift card for Christmas in the beginning I thought it wasn't working but after reaching out I was relieved to find out it was already on its way and once I got it I was very happy with my items
Answer: Definitely a scam. Do not give them your credit card number.
Answer: I had a promotion code through my phone company, so I thought I'd give it a try.


Appreciate the awesome review! We're committed to offering the highest quality styles and service, and we're thrilled to have you as our customer. Can't wait to provide you with more great fashion choices in the future!