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Third Eye Transcend Reviews Summary
Third Eye Transcend has a rating of 3.3 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Third Eye Transcend most frequently mention and customer service. Third Eye Transcend ranks 14th among Personalized Jewelry sites.
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I love the mala that I purchased from this company. Any questions I had were answered quickly, staff is very nice and considerate. My product arrived within the stated timeframe and I had no issues whatsoever. I will definitely buy with them again! I already have a few new items in mind :)
I need to rectify this review. A few months after I wrote this review, one of my neighbors gave me my order. They had gotten in their mailbox by mistake. Honestly, I have to say that I was embarrassed to post it after a few months. My sincerest apologies to the company for any bad business that I may have caused them already lost sales. I'm changing my review to five stars. And by the way it's a superior product and I love the things that I received. And I will order again!
I'm happy I decided to give these stones a chance, I'm very happy with my purchase. Great item to have!
Cheap item, most likely made in China and not as presented on website. Don't be fooled or disappointed!
Hey Sharon,
Thanks for shopping with us!
We actually carry most of our inventory in the U.S., and only sell high quality items that we stand behind. It's possible that some items are damaged during shipping, and once they arrive they are not up to standard due to damage.
However, whatever the reason is, we completely understand if you are not satisfied with your purchase! We have a full money back guarantee - if you don't like it, just send it back to us and we will give you a full refund, no questions asked. Please send us an email and we would be happy to take care of it for you.
Found this site because it advertised on my Facebook page. Liking the look of the bracelets and wanting them as presents I bought some. The packaging was not the best for gifts (just in little plastic packets without a card detailing the purpose of the stones). A week or so later, a different site popped up selling the exact same things for less! But my real issue is that the two websites offered different explanations for what the stones are meant to do? Tried to get an answer from Third Eye about this but they stopped responding to me.
Hello Lou,
Thanks for your comment!
We stand behind our authentic natural stone products, and all of our explanations are based on well known properties of each stone.
Unfortunately, we cannot control what other websites do, and what usually happens is that stores like ours get copied and the copycat website will then make changes, like changing the explanations of the meaning of each stone. This is what you experienced with the other website that popped up for you, they copied our products and changed the description to a different meaning to set themselves apart from us.
The website said to expect a delivery date of anything from 5-25 days. After 25 days, I wrote their customer service number to ask why my order was delayed and the tracking information suggested that the order was still in China. Not receiving a reply, I resent the email again. No reply. I resent it again after 35 days. I am not accusing anyone of anything and am willing to be patient in the circumstances, but customer service would be appreciated. Surely it should be possible to find out where my order is, why it is still in China and when it might arrive.
Hey Constant,
Thanks for shopping with us!
We take pride in answering all customer service requests, and we truly apologize if you didn't receive a response from us. Some email inboxes have filters in place that automatically block some emails, and it is possible that our responses went into your Spam folder and you never saw them.
If you still have questions, please reach out to us again and we would love to assists you. You can also send us a message through Facebook if you prefer to use that instead of email :)
I've ordered several wraps and Mala bracelets. LOVE each and every one of them! Shipping takes some time, and I'm still waiting on a partial order ( only 1 of the 2 bracelets I ordered was received), but the quality it Outstanding and I couldn't be happier!
I've bought many items from Third Eye Transcend. Received everything and was pleased to see all items were as advertised, shipping was delayed as were items I ordered from other sellers online, which I would expect during a global pandemic. I receive so many compliments on my purchases and inquiries as to where I got them, and I have no issues recommending this company to anyone. Enclosing a sample of some of my purchases.
I'm shocked at the bad reviews here because I've purchased from Third Eye Transcend at least 6 or 7 times, and I've been very happy with every order. The shipping can take some time, but the quality is gorgeous and the prices are reasonable. I've given these as gifts, and they're always well received. I'm attaching a picture of my collection, I've always been happy so I can highly recommend this company.
I love my bracelets they are beautiful and I wear them all the time. I have purchased 4 bracelets and I love them.
I saw a picture of the bracelet I ordered on Facebook. To say the least, I'm very skeptical about anything I see on Facebook. As I look down at my wrist with this beautiful leather wrapped bracelet with the green stone, I can't believe the quality of this piece of jewelry. Love it.
My wrap bracelet is amazing.
I receive compliments all the time.
My wait was fair. And I will definitely purchase in the future again!
I bought a amethyst mala recently. I received it on time even thou the coronavirus delayed all mails. My bracelet is amazing. It came exactly as is shown in the picture on the web.
I truly recommend their beautiful jewelry. I am happy wear it all time.
I am going to buy other more.
I have ordered a number of times fro 3rd eye transcend. I have been really happy with my purchases which is why I am a repeat customer. One was a present for a friend and she loves it
I have ordered multiple times and absolutely love every single piece I received. I get compliments every single time I wear one of these bracelets! I have also ordered gifts and everyone has loved them. I was very surprised at the high quality for the price. The workmanship exceeded my expectations. I was expecting it to take a long time to arrive but I got my order very quickly.
Highly recommend!.
Although the covid caused a long delay, I was very happy with my purchase. The natural lotus garnet mala is delightful. I was not expecting such a good quality, it has weight, style and perfectly adjust to my narrow wrist since it is adjustable. Very happy with it and I always receive compliments about it. Also their customer service is very friendly. Highly recommend!
I ordered from here more than. Once and I love my bracelets. I have received many compliments on them too. The quality was far better than I expected. I recommend them. They arrived in a timely manner too.
I am very very happy with my purchase. It took a little long but it Worth the wait. Seller is helpful. Thanks!
I have been buying from Third Eye Transcend for years and have always been extremely happy with all the Malas I've bought from them, I would heartily recommend them. X
I brought one each for me and my best friend of the fluorite detoxifying bracelet. I waited nearly 3 months for it to arrive due to covid 19. People need to realise covid 19 has made an impact when it comes to deliveries. I'm very happy with my purchase and so is my best friend so I dont regret the purchase or waiting for it to arrive.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hey Angie,
No problem at all:)
We appreciate your honesty and for editing your review, it means a lot to us.
Thank you for your kind words in the video! We are truly happy to hear your love your mala and the energy it gives you.