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Thesaurus.comReviews 8

1.6

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Thesaurus.com Reviews Summary

Thesaurus.com has garnered mixed feedback from its users, highlighting both its utility and significant frustrations. Many customers appreciate the site's role as a valuable writing tool, particularly for students and professionals, citing its helpful features and long-standing reliability. However, recent changes to the website's layout and functionality have led to widespread dissatisfaction, with users reporting a decrease in synonym options, intrusive advertising, and technical issues that disrupt their experience. Additionally, concerns about customer service responsiveness have emerged, indicating a need for the company to address these issues to restore user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
3
value
2
shipping
1
returns
1
quality
4
Florida
3 reviews
13 helpful votes
Follow Jerid B.
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I won't be using Thesaurus.com anymore for multiple reasons.

1. Ads...So. Effing. Many. They literally take up more than half the screen, constantly moving and playing, then you'll have one big one pop up and completely stop you from doing anything. Basic ease of use has been subverted into LOOK AT THIS AD OR ELSE.

2. Some words apparently don't exist...because who knows why. More than once I've typed in common use words and nothing comes up. This has happened with words that might be needlessly misconstrued in various ways. Can you please grow up, Thesaurus.com?

3. Blatantly obvious leftist bias. Look at their example sentences and you'll see exactly what I mean. My own political beliefs are completely irrelevant. The point is can we just stop shoving politics into everything? Shoving your bias into peoples' faces is exactly how you push them away and when a site that is supposed to be about nothing more than educational use does it, that's concerning and just proves the other side's criticisms.

In summary - I'll just go to a bookstore and buy a damn thesaurus like I should have.

Date of experience: November 28, 2024
Utah
1 review
4 helpful votes
Follow Becky G.
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Thesaurus.com used to be AMAZING, but the new format/layout is TERRIBLE! And they have MUCH LESS options in synonyms! I used to use that site OBSESSIVELY and now it just SUCKS! Very disappointing how so many websites keep changing formats for the WORSE (IMDB and DUOLINGO being other good examples). "If it ain't broke don't fix it"! Just STOP messing with perfection! I'm tired of this crap!

Date of experience: February 8, 2024
Texas
1 review
6 helpful votes
Follow no n.
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Their new website sucks.
January 25, 2024

I swear it gives different (and worse) results to your query as soon as their website facelift arrived. It's incredibly inconsistent and has a horrible layout. For example, it will give you synonyms for an adjective that, when substituted directly, renders the sentence in question grammatically incoherent and senseless.

Date of experience: January 24, 2024
Colorado
1 review
4 helpful votes
Follow Ash P.
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Rendered Useless
January 3, 2024

I have used Thesaurus.com almost daily for the last 15+ years while it lived indefinitely on an open tab in my Chrome app. I have completely relied on it to not only optimize my knowledge, better my work as well as showcase my need to be superior. But more importantly, to release me from a self-inflicted gridlock that occurs every time I am unable to think of one specific word while 20 others like it spring to mind. Nothing about it was broken. That is, until you 'fixed' it! The new and completely different website design you've replaced solid gold with is a disgrace to the Thesaurus name! The worst part of it all is that every single other wanna-be Thesaurus.com website, including their own botched attempt at new and improved, does NOT get the jobs done!
Conclusion?. My life itself is unresolved. Indefinitely.

Date of experience: January 3, 2024
Maryland
1 review
2 helpful votes
Follow Jim R.
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A thesaurus is vital for me; I'm a professional editor. But I've switched to the similar Merriam-Webster service because Thesaurus.com spontaneously & disturbingly launches and BLARES AUDIO ads (!) if I leave the tab open during my workday. Unacceptable. I tried to contact them but had no luck.

Date of experience: November 1, 2023
Poland
1 review
0 helpful votes
Follow Veronica L.
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Best writing tool
September 13, 2018

Thesaurus is one of the most useful and genuinely helpful writing tools on the web. It can come in handy for everyone, students and professional writers and copywriters. I never had any technical issues either and I have been using it regularly for years now.

Date of experience: September 11, 2018
Mississippi
40 reviews
136 helpful votes
Follow Arthur B.
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I have found this website to come in very useful for many purposes in regards to writing, I use it routinely for school papers as a means in aiding me in helping find words that fit well into my literature, and have even used it when writing and revising resumes. I also like the feature it has where you can switch between the thesaurus mode to dictionary mode as needed.

Date of experience: January 7, 2018
Utah
1 review
3 helpful votes
Follow Pissed O.
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I love this website and have used it for years in association with some of the work that I do on a daily basis. However, in the last couple of months, I have tried to contact the site AND it's parent company because there's an issue that is crossing several computers and several Windows OS that is shutting down the IE and/or the tab being browsed in and forcing a reload with a small pop-up indicating that there was a problem with the website. I have contacted them through their sister site, Dictionary.com, and parent company Ask.com and gotten absolutely zilch for a reply. The computers that are encountering the problem are XP and a brand new Win7 both of which are fully updated at all times and both have additionally reported the issue through auto-reporting of failures/crashes/etc.

Date of experience: June 5, 2010