Themobileshop.caReviews 1

Typically, I'm a loyal Superstore customer. The prices are competitive, the produce fresh, the staff are great … I'd even vote for Galen Weston if he ever ran for Prime Minister (hey, anyone who can successfully run – and grow – a big company can certainly do a better job running the country than the current yokel).

Most recently, however, I've had a very off-putting experience with The Mobile Shop, one of the subsidiaries of Loblaws / Superstore. Ear buds. Big deal, right? They were pretty bad. I gave them a fair try, but the damn things just wouldn't stay in, no matter what size fitting I used (they came with small, medium, and large attachments). So, I attempted to return them. The people at the Mobile shop refused to take them back, refused to refund my $42. "All sales final," they said (despite NOT having informed me of that at time of sale). Something about Covid and ear buds being potentially infectious?! How ludicrous. Panties, I would understand, but ear buds? (Note that I carefully cleaned everything before repackaging quite neatly.)

The parent company, Loblaws, usually so good about returns has been ominously silent on the matter.

Read the fine print before handing over your money at The Mobile Shop. "Shyster" is the word that springs to mind.