Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of The Gazebo Store

The Gazebo Store

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Gazebo Store?
grey stargrey stargrey stargrey stargrey star

The Gazebo Store Reviews Summary

The Gazebo Store has a rating of 4 stars from 149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Gazebo Store most frequently mention party tent and high quality. The Gazebo Store ranks 8th among Outdoor Equipment sites.

service
20
value
18
shipping
19
returns
18
quality
19

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Joy G.
Unfollow Joy G.
Share Review
Report Review

Great store
October 6, 2017

Super excited to get my party started! Super-fast shipping! Great store! All the positive reviews are justified

Date of experience: October 5, 2017
Nevada
1 review
0 helpful votes
Follow Diana D.
Unfollow Diana D.
Share Review
Report Review

Reliable service
October 4, 2017

We have a pool in the backyard and I always thought that it would be nice to have one of these tents to have a little bit of shade when we are having a family pool day or a pool party or bbq. We recently purchase the tent from your website and it was exactly what I was aiming for. Its also very convenient to put things away during pool season instead of having to bring them all the way to the garage all the time. My family loves it! Im also surprised by how quickly my order was treated. I ordered mid-june and my husband was convinced that we would get it way too late during the season especially that it is high season for these types of purchases. But we actually got the delivery very quickly and we were able to use it at its full potential throughout summer! Thank you for your excellent and reliable services.

Date of experience: October 4, 2017
California
1 review
1 helpful vote
Follow Janie O.
Unfollow Janie O.
Share Review
Report Review

Really happy
October 4, 2017

My son convinced me to buy this easy pop-up tent so that I could spend more time outdoor as I am very sensitive to the sun. I was really happy I listened to him. He bought one himself for his kids and was really happy and thought it would be a good idea that I get one as well. Im in that tent daily! Its very cozy, comfortable and I can invite my friends over and play bridge while enjoying summer. I have never been so happy with an online purchased product before. The best part is when summer ends it will be really easy to put it away in the garage until next year.

Date of experience: October 3, 2017
Nevada
1 review
0 helpful votes
Follow Glenda H.
Unfollow Glenda H.
Share Review
Report Review

Awesome Tent
October 3, 2017

This is just what I needed. Thank you for the Awesome tent for such an affordable price. Great deal indeed!

Date of experience: October 2, 2017
California
1 review
0 helpful votes
Follow Nina M.
Unfollow Nina M.
Share Review
Report Review

A+ service
October 1, 2017

My husband and I decided on purchasing a ten for our sons graduation. We invited a few of his classmates, friends and family to celebrate his accomplishment. We were really thrilled with the turnout of the party and it turns out the tent was perfect. My husband isnt exactly a handy man but he managed to install the tent quite fast. I would buy again in the future. We are considering on getting a smaller tent to keep summer long. It would be great when we have a few friends over and its really worth the price! The tent is really well built, its easy to install and to put away and barely takes any room to be stored. A+ service!

Date of experience: September 30, 2017
Texas
1 review
0 helpful votes
Follow Edith H.
Unfollow Edith H.
Share Review
Report Review

Very Pleased
October 1, 2017

Very pleased! Speedy delivery, impeccable services! Will continue to buy more in the future. Prices are reasonable.

Date of experience: September 30, 2017
Indiana
1 review
0 helpful votes
Follow Joe M.
Unfollow Joe M.
Share Review
Report Review

Very Elegant
September 28, 2017

My fiancee suggested we purchase a tent for our engagement party instead of renting out a venue. The engagement party was close friends and family and we were about 50 people. It was a great Idea. We received a lot of compliments and saved tons of money for our wedding! Our guests were really happy to be in a familiar environment and to be able to be outside in the yard while have the tent for the buffet. I really recommend this site. The service is great, fast and the shipping is free with all orders. I found the order process easy and user friendly. The tent is high quality and very elegant.

Date of experience: September 28, 2017
New York
1 review
0 helpful votes
Follow Patti M.
Unfollow Patti M.
Share Review
Report Review

Super responsive
September 18, 2017

This always gets us excited because we love buying products that have never been seen before! Their customer service is always spot on, and their team is responsive, and helpful!

Date of experience: September 18, 2017
Washington
1 review
0 helpful votes
Follow Janice H.
Unfollow Janice H.
Share Review
Report Review

Amazing selection
September 17, 2017

They have an amazing selection of everything you could possibly need to throw a fabulous wedding or any other sort of event

Date of experience: September 15, 2017
Pennsylvania
1 review
0 helpful votes
Follow Belinda M.
Unfollow Belinda M.
Share Review
Report Review

Fantastic Service
September 14, 2017

Their service was fantastic, the product that was delivered were so great, and their supplies were just what we wanted.

Date of experience: September 14, 2017
Tennessee
1 review
0 helpful votes
Follow Casey M.
Unfollow Casey M.
Share Review
Report Review

Don't get duped like I did
September 13, 2017

I ordered a 10X30 tent from thegazebostore. There were other websites that offered a 10X30 tent for a third of the price. I wasn't sure exactly what I was getting but the website said in big bold letters "MONEY BACK GUARANTEE" and "FREE SHIPPING". I figured I would go ahead and order it and if it wasn't what I was expecting I could send it back. So I ordered this one thinking it would be stronger and more durable than the others. Wrong. We set up the tent with the poles that connected together. It was easy enough but they would easily pull apart. We had to constantly push them together again. When we put the canopy on the frame and tried to secure it with the velcro tabs, they practically just fell off. Very cheaply made. I sent an email telling them I would like to return it. 2 days later I received a reply stating that I would have to ship it back at my cost. They then would charge me for the original shipping cost plus a 20% restocking fee. The email also said "we are aware this could be a costly solution..." and went on to say I could keep the tent for a partial refund of $70. Costly solution? What happened to the MONEY BACK GUARANTEE? Their solution does not sound like a money back guarantee to me. Since I didn't receive a reply from my email for a couple days I called them. I literally got their reply email while I was dialing their number. When I told them I wanted to send it back she told me the same thing the email said. When I pointed out the money back guarantee she directed me to the very bottom of the website where the refund policy was located. This is some shady business practices to say the least. Very misleading. After seeing the tent in person I realized it is the exact same tent I saw on other websites for less than $100. THE EXACT SAME. So even if I keep the tent and take the $70 refund, they're still making a profit. I got duped. Don't you get duped to.

Additionally, the tent I paid $309 for at thegazebostore.com, that I could have bought for less than $100, was advertised as 50% off on their website. They claim this tent retails for $619. Nowhere near worth that much. Even at $309 this tent is way overpriced.

Date of experience: September 13, 2017
California
1 review
0 helpful votes
Follow Evelyn B.
Unfollow Evelyn B.
Share Review
Report Review

Fabulous Service
September 14, 2017

The price can't be beaten and yes the service too! I would definitely use this company again and will recommend to everyone that needs a tent company!

Date of experience: September 13, 2017
New Jersey
1 review
0 helpful votes
Follow Sonia B.
Unfollow Sonia B.
Share Review
Report Review

Affordable
September 12, 2017

I had my graduation party in our garden and we ordered these Affodable Tents. They were quick to set up! I highly recommend using this company for any type of outdoor gatherings!

Date of experience: September 11, 2017
Texas
1 review
0 helpful votes
Follow Johanna R.
Unfollow Johanna R.
Share Review
Report Review

One of the Best
September 9, 2017

I appreciate how fast they processed our order and how punctual they were on delivery. We'll be using them again in the future! Overall happy with my purchase!

Date of experience: September 8, 2017
North Carolina
1 review
0 helpful votes
Follow Jaime L.
Unfollow Jaime L.
Share Review
Report Review

Solved the problem
September 7, 2017

I randomly fell on this site and saw how great the pricing was and I thought why not? The kids will like this. They always complained so much about the mosquitos in the spring and summer. That really solved the problem for us. We can now enjoy some family time mosquito free! :) My wife also likes it. She loves that we can have friends over and invite them outsite in style! I'm thinking of getting a second one next year. This was really easy to assemble too!

Date of experience: September 7, 2017
Indiana
1 review
0 helpful votes
Follow Audrey B.
Unfollow Audrey B.
Share Review
Report Review

Made us happy
September 6, 2017

My mom fell in love with her new PVC Tent. She really loves her garden and she kept talking about getting one so I got her one through this site for mother's day. She really likes it. My mom is retired and loves gardening. It's nice to have a shaded place to sit down and have a meal. She also told me she loves inviting her friends over now cause they can play bridge outside. This really made her happy. Great gift idea!

Date of experience: September 6, 2017
New York
1 review
0 helpful votes
Follow cathy g.
Unfollow cathy g.
Share Review
Report Review

Be Careful
September 6, 2017

I wouldn't recommend this site. They were great at taking my order and shipping right away, but they have a strict return policy, no exceptions, even if you don't open the box. My suggestion would be to shop around or go to a place like $#*!'s Sporting Good's store, more flexible and better priced.

Date of experience: September 6, 2017
Saudi Arabia
1 review
0 helpful votes
Follow Felicia K.
Unfollow Felicia K.
Share Review
Report Review

Worth the money
September 5, 2017

Practical, convenient, fast shipping, fast installation, awesome Customer service! The agent I spoke to was super helpful and really knew his stuff! I'm glad to see that their are still great online businesses out there ready to provide flawless service! We got the product even faster then we expected and we are truly satisfied. I really think that everyone that has a backyard should consider this it's really handy and for the price it's totally Worth it.

Date of experience: September 5, 2017
Illinois
1 review
0 helpful votes
Follow Colleen R.
Unfollow Colleen R.
Share Review
Report Review

Great experience
September 5, 2017

Soooooo cheap for the quality you get! I'm really impressed by this online store! This was a great experience and such an awesome buy! We totally needed a tent like this in our yard! Everyone that sees it asks where we got it and it's totally understandable this is so nice to have and so convenient! Thx!

Date of experience: September 4, 2017
Pennsylvania
1 review
0 helpful votes
Follow Heidi D.
Unfollow Heidi D.
Share Review
Report Review

Quick Delivery
September 4, 2017

Cozy and Spacious. I have three teenagers at home that love to invite their buddies over for bbqs. We always wanted to buy a gazebo and we are glad we bought a party tent from this website. It's really convenient and we can finally have a little shade when we need it or a shelter when required. I'm pretty sure the lifetime warranty speaks for itself this seems to be a high quality product. The delivery was also fast and free!

Date of experience: September 3, 2017