The Android DoctorReviews 31

I asked the chat rep a question and was cussed out! Told that the chat is for paying customers only, yet they initiated the chat function by continuously saying... hello, can I help you? And then Bye Bye when I didn't respond. Over and Over again. I asked my question and as told to F* off, called a Mother F*er, Loser and many other things. Absolutely the worst company I have ever been in contact with. I have filed a complaint with the BBB as they are a member in Las Vegas, NV. DON'T USE THESE PEOPLE!

I don't know where these reviews came from, because my experience was awesome. They were patient with me and walked me through everything, step by step, with the patience of a saint. I couldn't disagree with a bundle of crappy reviews more. I will come back to them again and again, and leave a good review everytime. Seriously the best customer service. The service provided was a permanent carrier unlock so I wouldn't have to purchase a new device for my network. I have the NOTE 8, and it works perfectly, no issues whatsoever. They were intelligent and freaking great at the services they are offering.

I believe this owner is Indian, therefore, he so very very very rude.
I have a phone to from customer need google account removal. I paid for service and follow a lot of instructions to download software, and then he processed to unlock the phone. In that time, the customer came back and ask if the phone done, I was talking to him about 30 seconds and came back, the guy guy from theandroiddoctor.com started to scold and bad mouth "F**K you, you stupid, you don't read the whole instruction, your mother f**ker...". From a baby until now I never heard any bad word like that. I asked him what have I done, but he said nothing but will refund my money. But since then I never get refund. Stay away from that. I have asked a guy who referred me to this and he said he got bad words from this anddroiddoctor many times, but because of business, he let it goes.

I paid for a unlock on my Galaxy S5. In the unlock process they managed to corrupt my phone's IMEI (the phone wasn't showing an IMEI), making my phone unusable with no signal. The phone was working perfectly on EE until this point. It is my opinion that they were trying to screw me for a IMEI repair on top of the unlock! They were rude and closed my remote session with the promise of a refund that never materialised! I had to restore my phone to its factory default using Samsung Kies by downloading the Kies software selecting "tools" and "firmware upgrade and initialisation". I then had to enter my model number and serial number into Samsung's Kies software before connecting my phone. The software then downloaded all the necessary files to restore my phone to a usable condition with all the latest updates to boot! No need to pay for a IMEI repair and their unlock still worked despite their attempts to corrupt my phone:-) Incidentally to change a phone's IMEI is illegal even in India where they are said to be located...

At a friend of mine's urging I contacted the Android doctor to have them do some IMEI work on a Galaxy Note 5 I followed all their steps to the letter I paid the $39.95 and waited and waited and waited. After following their instructions to the letter I started up a remote chat session with them that told me that I was connected with them and they were connected with me.

Over 40 freaking five minutes later they get on and tell me that their server crashed, and supposedly they lost power.

Im no rocket scientist but if i never lost the remote connection to their system (that they asked me to set up) then their system never went down, nor did they lose power... Sounds like they were lying to me from the get-go.

Honestly I really don't think they have any idea what they're doing they flashed some software on a $500 Galaxy Note 5 of mine, I guess the phone locked up; accused me of a whole bunch of stuff called me a bunch of nasty names, logged off; and left me hanging with a paperweight.

2 words stay away. If you want it done right look on eBay or somewhere else don't ever let these guys touch your phone because as it is my Galaxy Note 5 is a TOTAL LOSS...

Thanks for taking a perfectly good $500 Samsung Galaxy Note 5 and turning it into a non working piece of trash. I will be pursuing legal action.