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business logo of TextNow

TextNowReviews 689

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/


textnow.com
Founded in 2009
Waterloo, ON, Canada
+24
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TextNow Reviews Summary

TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 8th among Mobile Applications sites.

This company responds to reviews on average within 1 day

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Pennsylvania
1 review
0 helpful votes
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It's a life saver
February 21, 2025

It's reliable when you need to call someone,and to receive a phone 🤙

Date of experience: February 20, 2025
Canada
1 review
0 helpful votes
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It's very useful works great on calling texting using the number somewhere else. I really love TextNow.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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I would recommend text now to anyone who is looking for great phone service

Date of experience: February 20, 2025
Massachusetts
1 review
0 helpful votes
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Love it
February 20, 2025

Love how it's free and how easy it is to use. It's amazing to have free thing

Date of experience: March 4, 2025
Jason G. TextNow Rep
over a year old

Hey Christine, and thanks for your review. I've sent you a PM to assist further!

Virginia
1 review
0 helpful votes
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Great
February 20, 2025

Great app to have it saves time and money.keep up the good work,!

Date of experience: February 20, 2025
Washington
1 review
0 helpful votes
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I love you all just difficult with the Wi-Fi thing other than that love you would love it if we can have notifications I do have a SIM card somewhere love you all

TextNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2025
Jason G. TextNow Rep
over a year old

Hey Catherine, and thanks for your review. I've sent you a PM to assist further!

Texas
1 review
0 helpful votes
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Easy and Fun to use.
January 10, 2025

Easy and fun to use with min done or too many options that are confusing.

Date of experience: January 10, 2025
Tennessee
1 review
0 helpful votes
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Outstanding
January 4, 2025

I love this phone service I live 4 miles off a main road and never had a any trouble with it...thank you text now!

Date of experience: January 4, 2025
Pakistan
1 review
0 helpful votes
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I have been using text now for a while and have given out that number but for some reason they decided to permanently block my account for "violation". Problem is, that I appealed and nothing is happening. No response and no clarification as to what the violation is.
I have been waiting over a month for a response that they claim should have come within 1 week.
Very much annoyed at their service.

TextNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Jason G. TextNow Rep
over a year old

Hey Waleed, thanks for your review and so sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!

Washington
1 review
0 helpful votes
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Bueno
December 17, 2024

Muy buen servicio lo tengo por mucho tiempo
Recomiendo tex now

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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You can't complain because it's free. It's been such a life saver. I have a secure feeling knowing I can use my phone when I have no data as well.

Date of experience: December 8, 2024
California
1 review
0 helpful votes
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I love text now
December 1, 2024

Text now is the best thank you always useful clear holds all my info and it's free...

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
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Very good service
November 23, 2024

Would recommend to a friend.can now communicate with others

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
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Fabulous
November 22, 2024

It lets you download pictures you can text and make calls I love this app

Date of experience: November 22, 2024
North Carolina
1 review
0 helpful votes
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Free calling and texting
November 21, 2024

I love his app can call and text for free make sure you do at least one call or text each month so u don't lose your number they will warn you a week before and a day before

Date of experience: November 21, 2024
Arizona
1 review
0 helpful votes
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It helps when your phone is not paid and when you run out of wi-fi

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Reliable and overall good service
November 20, 2024

I've had my TextNow number for 4 years which says a lot. Not only am I able to use it anywhere in America, I'm able able to use it literally anywhere around the globe where there is internet.

After ordering a sim card for a mere $4 earlier this year, I tapped into a new dimension of data service. I enjoyed high 5G data speeds up to 10GB and it was marvelous. I can recall a particular day when there were network issues in my area and I was the only person with a stable internet connection within a 20 mile radius. That's when a lot of my friends found out about TextNow because they were surprised that I still had internet.

A drawback was the fact that I was unable to share my hotspot with friends, which really wasn't a big deal. Also, if you plan to use more than 10GB before the month elapses, that 2G connection will annoy you. The solution to this, of course, is to renew your data early. Fortunately, I've only needed to do that once. My data plan only failed me in a handful of rural areas where there were absolutely no cell towers. Otherwise, even with a single bar, I was able to enjoy high 5G speeds of data.

Overall, TextNow has proven itself to be a very good service provider, locally and internationally.

Date of experience: November 20, 2024
Louisiana
1 review
0 helpful votes
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I've been using them for years and that's not going to change. If you want a phone # at a fair price this is the company for you.

Date of experience: November 20, 2024
Minnesota
1 review
0 helpful votes
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Keep up the good work
November 19, 2024

Not to bad the communication is good on my side and a good network.

Date of experience: November 19, 2024
Maryland
1 review
0 helpful votes
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Love it
November 19, 2024

Fantastic 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

Date of experience: November 19, 2024