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Terraboost Media

4.5

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From the business

Terraboost is an OOH hyper-local media network that reaches over 2 Billion Americans per month at the front door of CVS, Walgreens, Rite Aid and many more. Terraboost is also a manufacturer of sanitizer, wipes, and wellness products.


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Terraboost Media Reviews Summary

Terraboost Media has a rating of 4.5 stars from 326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 5th among Marketing sites.

service
74
value
73
quality
62
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Florida
1 review
3 helpful votes
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Zero ROI
August 24, 2022
Updated review

10 months in and a year of payments later, I have not received even 1 call or email from my investment let alone a new client. I own a homecare agency and advertised at the pharmacy at a local drug store. Worst $2400 in advertising I have spent.

Date of experience: July 25, 2022
Myles B. — Terraboost Media Rep
over a year old

Hi David. We apologize for the lack of direct leads from your branding campaign. Your Success Manager will be reaching out to discuss creative ways to attract more interest with your advertising. We greatly appreciate your partnership.


Off to a great start!
October 17, 2021
Previous review

I recently started with Terraboost. Thus far, their customer service has exceeded my expectations! Their communication is excellent. I look forward to seeing my kiosk in action!

Date of experience: October 15, 2021
New York
1 review
1 helpful vote
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I use to really like my campaign but now I paid for a campaign and it's not there.

I have been using Terraboost for about 3 years. They were great at the beginning, there were some issues in the beginning but no major issues.

I renewed my campaign Jan 2022 and paid a year in advanced. Around Feb 2022, I found my campaign was removed and replaced with a competitor. I had reached out to my sales rep at Terraboost and he said he would look into it. After a few months, I noticed it was still not there, I followed up and they said they would work on it. I had been in communications with them and just kept saying they were working on it.

Around late July 2022, the rep said they were changing from static campaigns to electronic campaigns. Which in my opinion is a big lost. With the static campaigns my campaign was up 25/7, with electronic campaigns, they cycle through with other advertisers. We would be paying the same amount. I said I never signed up for this but their manager, Bill Selling said they can make changes if the company chose to do so. I also had called the other advertisers on the campaigns at the same location, and they said they know nothing about their campaigns changing. Anyhow, I just wanted my campaign up. They promised it was getting installed within a couple weeks. It is now almost December 2022, nothing has been done and my campaign is still not up.

At this point, I am extremely upset, because I have been given the run around. Now, during the busiest time of the year at super markets, my campaign is not being utilized.

The product is great and definitely helped with neighborhood recognition but it definitely doesn't help if Terraboost cant even keep their promise with the product up.

I would be very cautious if you choose to hire this company. Follow ups is NOT good.

Note: if people see other reviews from me, it's because Terraboost had reached out, say they would fix it and ask me to remove my negative reviews. Terraboost really has a huge internal problem as no one seems to know what is going on.

Date of experience: July 6, 2022

Love my Kiosk
April 16, 2020
Previous review

I have a kiosk at a local Safeway. It has been one of the best investments I have ever made. I understand that I may not receive phone calls from the specific ad, but along with my neighborhood marketing, it helps me stay top of mind when someone thinks of a realtor in the neighborhood. Since I do know many people in the neighborhood, I get random text messages with friends, family, neighbors standing next to the kiosk and sending me messages and saying they see me. Pretty cool.

We had an issue with our kiosk being moved (in terms of location in the store), but Blake and Delaney at Terraboost were great to communicate with and made all their attempts to have it moved back. I believe they made every effort and they made it right.

I like this marketing so much that I added a second store. It is a great form of advertisement if you are interested in marketing locally in the neighborhood.

Date of experience: April 15, 2020
Texas
1 review
1 helpful vote
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I want a full refund. Last contact May 16th but sure have taken 619.00 out for 3 months and the set up fee. I feel that this company is taking on more business than they can handle. I don't want to hear its because of Covid because i am so tired of everyone using this excuse. Pick up the phone and call your clients... Over it and i don't want to work with a company like this. If you are to busy hire more people, God knows there are a lot of people needing jobs. By the time they get the stands out Covid will be a thing of the past> WORSE COMPANY EVER. I am stopping the payments on my discover card, They never have a problem taking the payment... Full Refund is expected!

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Unhappy
June 11, 2022

I never got my ad posted. You guys keep charging me. I want all my money back asap.

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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I was contacted given the information and provided the timeline which was reasonable. I uploaded my head shot and QR code. Looking forward to the next step and seeing my advertisement in my local store soon. My first awareness of Terraboost was by a representative who was concise and able to catch my attention within the first minute of the call. For that reason I did not hang up on him and ultimately purchased the service. Since my decision each step of the process has been amazing. I look forward to seeing my sanitizer booth on display in my local store. Great job team!

Date of experience: April 18, 2022
Pennsylvania
1 review
0 helpful votes
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Deep appreciation for a smooth process and for Terraboost efforts to get us the exact location we wanted!

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Terraboost
March 7, 2022

Short and to the point. No problem. Just waiting for the art team now.

Date of experience: March 7, 2022
Pennsylvania
1 review
0 helpful votes
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Great Job
March 5, 2022

They did a great job positioning my ad and correcting anything I asked for. Ryan was great to work with.

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
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Great advertising!
February 19, 2022

Terraboost helped me get the quality exposure I was looking for. I have got many compliments on the advertising they have provided for me. I would recommend them for anyone looking to advertise.

Date of experience: February 18, 2022
Missouri
1 review
0 helpful votes
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Great
February 17, 2022

The team did a great job and on-boarded us as expect.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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Initial call
February 16, 2022

Brandon was very helpful, he also discovered that the initial salesperson had misspelled my email address, therefore I did not receive the instructions on the email until last Friday, just before I had plans out of town. I returned yesterday and now I have until today to get this done and it's going to be tight.

Date of experience: February 16, 2022
West Virginia
1 review
0 helpful votes
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Terraboost
February 17, 2022

Very easy to work with. Very friendly. Great artwork and communication. Satisfied with service and end product!

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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Great company
February 17, 2022

Great people, everybody very friendly. They understood the first time how I wanted my art done.
Can not wait to see my Kiosk up and running. Also pleased to know it will be placed in the location that I wanted.

Date of experience: February 15, 2022
Pennsylvania
1 review
0 helpful votes
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Great Experience
January 21, 2022

Easy to work with, excellent customer service and follow up. I am looking forward to the final product, they made it so easy to get the art work completed.

Date of experience: January 21, 2022
New York
1 review
0 helpful votes
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Awesome Service
January 18, 2022

Awesome service and easy to work with. I was contacted randomly by phone and was concerned, but after working with their team I realized this is as legit as it gets. Excited to see the results.

Date of experience: January 17, 2022
Rhode Island
1 review
0 helpful votes
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They will work with you!
January 18, 2022

Our practice has been working with Thomas G. Miller to manage our kiosks in multiple local stores. He's been super quick to answer all of our questions with detailed information. He went out of his way to work with our budget and was able to score us a discount so we could add multiple kiosks to our plan with added benefits. Tom is the man! Thank you Tom!

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
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Supermarket Kiosks
January 15, 2022

I am closing in on my 6 month contract. Terraboost has provided the service and product that it promised.

Date of experience: January 14, 2022
Georgia
1 review
0 helpful votes
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I was extremely please with the follow up and customer service that I received. Very professional and extremely happy with the finished product

Date of experience: January 13, 2022
Florida
1 review
1 helpful vote
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I think a kiosk in a major retailer is an excellent idea for getting your brand high exposure. I found the team easy to work with while getting the artwork designed and the end result is very professional. My representative, Ryan, is also very helpful.

Date of experience: January 11, 2022
California
1 review
2 helpful votes
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Deceiving!
February 5, 2022

This so call advertising company should be illegal! They are just the worse! I have never felt so cheated in my life like I did with this people! Never fall for that contract! They will make you sign minimum a $15,000 contract ( like they did to me! They will make sure they call you very nice and polite to have you approve the art-work so that you are locked into a contract! And then… you never hear from them again! They don't respond your phone calls because they get the half of the money up front and copy of your credit card!
Please do not make the mistake I and many others have made!

Terraboost Media attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022