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Terraboost Media

4.5

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From the business

Terraboost is an OOH hyper-local media network that reaches over 2 Billion Americans per month at the front door of CVS, Walgreens, Rite Aid and many more. Terraboost is also a manufacturer of sanitizer, wipes, and wellness products.


How would you rate Terraboost Media?
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Terraboost Media Reviews Summary

Terraboost Media has a rating of 4.5 stars from 326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 5th among Marketing sites.

service
74
value
73
quality
62
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Pakistan
6 reviews
3 helpful votes
Follow Ayabonga K.
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The customer service has been great. Thank you for your online service. I have tried other alternative services but none of them even come close to yours

Date of experience: September 11, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Ayabonga! Thank you for such an awesome review! Let us know if there is anything else we can do to be of service.

California
1 review
0 helpful votes
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Very Satisfied with Terraboost
September 10, 2021

I have been with Terraboost since 2018, I am happy with the brand recognition it has brought me. Their reps are prompt and follow through on their service.

Date of experience: September 10, 2021
Turner R. — Terraboost Media Rep
over a year old

Thank you for your exceptional review, Astha. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

California
1 review
0 helpful votes
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Good review
September 7, 2021

Short & Businesslike. I got all of the information that I needed.

Date of experience: September 7, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Larry, thank you for taking the time to leave us a review. Sponsoring health and wellness during this time is extremely important, thank you for caring about your community!

New York
1 review
0 helpful votes
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The team at Terraboost is amazing. They were patient with all of our questions and handled revisions for our print design quickly and efficiently. Tyrone M. And Ryan P. Made the whole process smooth and seamless. We've already had traction from the print ads, and TB's suggestion to make friends with the pharmacist was brilliant and effective. They've been kind enough to highlight the ad to their regular customers. Thank you all so much

Date of experience: September 7, 2021
Turner R. — Terraboost Media Rep
over a year old

Thank you for the wonderful feedback, Brock! We take pride in knowing our clients are happy with their experience at Terraboost. Please let us know how we can be of assistance in the future!

Pennsylvania
1 review
0 helpful votes
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Helpful customer support
September 5, 2021

Responsive support members helped along the entire process & made advertising easy! Any questions or concerns that arose were quickly addressed.

Date of experience: September 3, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Jen, we appreciate you sharing your experience with us! We will make sure to share this with the Client Success Team to let them know to keep up the amazing work.

California
1 review
1 helpful vote
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I give Terraboost 5 Stars for their review because my advertising campaign was hit hard(!) with COVID! When COVID closed everything down, my advertising dollars felt wasted. However, when I spoke with my Terraboost Rep, I was given an extension to ensure that my contracted exposure was maximized. I appreciate that they were willing to partner with me for a satisfactory result in an unfortunate time.

Date of experience: September 1, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Tammy! Thank you for such an awesome review! We love this picture as well! Let us know if there is anything else we can do to be of service.

Arizona
1 review
1 helpful vote
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Let It Be Known!
August 30, 2021

We have been very happy with our kiosks with sanitizer dispenser at our local grocery store. So much so that we renew year after year. Who would have thought that especially during the last year that the importance of hand sanitizing would become essential to EveryBody! The exposure that we receive is evident by the clients and customers that mention that they "Saw us at the store!". We have always found the team at Terraboost Media to be responsive and patient as we sometimes overthink our advertising and they keep us right on track! Thank you Terraboost Media and especially Ryan P., Client Success Manager.

Date of experience: August 30, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Christina, thank you for taking the time to leave us a review. Sponsoring health and wellness during this time is extremely important, thank you for caring about your community!

Michigan
1 review
0 helpful votes
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Onboarding Meeting with Brandon
August 30, 2021

My onboarding meeting to begin the art design went really smoothly. Brandon was professional, friendly, and explained the process and next steps clearly.

Date of experience: August 30, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Debra, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Massachusetts
1 review
0 helpful votes
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Support
September 29, 2021

Great team of professionals! From the onboarding process, to the support, and assistance they are always there.

Date of experience: August 30, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Pedro! Thank you for leaving us such a great review - please let us know if there is anything else we can do to be of service.

Connecticut
1 review
0 helpful votes
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Onboarding call
August 30, 2021

I received an onboarding call with Danny and it went well. The only issue I have was that I submitted the artwork design and nobody was aware. Danny was going to followup with the art department.

Date of experience: August 30, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Michael! Thank you for your review! We are glad to hear that Danny has taken great care of you.

Washington
1 review
0 helpful votes
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Company awesome but
August 27, 2021

The company is great to work with and the customer service is outstanding however I wish they had a little
More leverage in implementing cleaning standards for the kiosks. One of the stores we are in we have to go and wipe at least once a week because the store doesn't care. They just have a hideous ziplock looking plastic bag with wipes and a bottle of sanitizer. Looks horrible on our brand image.

Date of experience: August 27, 2021
Turner R. — Terraboost Media Rep
over a year old

We appreciate your review JG -- Thank you for taking the time to give us feedback and letting us know what has been going well. We work with all our venue partners to help keep the cleanliness standards of our kiosks high, I apologize for the past issues you've had with this. Please reach out to [email protected] if you have current concerns around this.

New York
1 review
0 helpful votes
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Fair Dealings
August 27, 2021

3% Real E$tate had a rough start with some vexing installation issues but Ryan Pike stuck with us, got us on track and truly demonstrated that Terraboost is willing to invest in the success of its customers.

Date of experience: August 27, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Ray, thank you for your understanding and honest review. We are always looking for ways to help our clients so please don't hesitate to reach out if you need anything moving forward.

Arkansas
1 review
0 helpful votes
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Attention to detail is key for me in the Real Estate business and I am confident it will continue. Professionalism has been 5 star!

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
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Teraboost is great
August 25, 2021

Love working with thses guys! Ryan Pike is the man ask for him. Youcan trust Terraboost with your advertising needs.

Date of experience: August 25, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi James- Thank you for the exceptional review of Ryan. I'll be sure to pass along your kind words!

Illinois
1 review
0 helpful votes
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New campaign onboarding
August 24, 2021

It Was an informative call. And covered all the next steps.

Date of experience: August 24, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Payal, we appreciate hearing about your experience and especially how the CSM team has helped you through the process. Please let us know if there's anything else we can do to assist!

Virginia
1 review
0 helpful votes
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Great Artwork Design
September 23, 2021

Just started working with them and had to change my artwork at the last minute and they didn't skip a beat! Can't wait to see an increase in my business once the ad gets up this week!

Date of experience: August 23, 2021
Turner R. — Terraboost Media Rep
over a year old

Thank you for the wonderful feedback, Gayle! We take pride in knowing our clients are happy with their experience at Terraboost. Please let us know how we can be of assistance in the future!

Colorado
1 review
0 helpful votes
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So far so good
August 23, 2021

Onboarding rep was great in answering questions and waking me through everything that needed to be done. I'm looking forward to the mock up of my marketing product.

Date of experience: August 23, 2021
Turner R. — Terraboost Media Rep
over a year old

We appreciate your review Michael! Thank you for taking the time to give us feedback and letting us know what has been going well.

Massachusetts
1 review
1 helpful vote
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I paid for a Kiosk in May, 2020 (PAID IN FULL, UP FRONT) then, had dozens of emails and phone calls between SEVERAL Terraboost employees who had NO IDEA what they were doing or saying. My Kiosk didn't get installed until November of 2020 because of the abundant Incompetence of just about every employee. It was like I was a Hamster in the wheel going nowhere. When it came time to renew for 2021 ANY reputable business would've given me a large reduction in price. There was no way they could've forgotten my experience. I still have dozens of emails sent i the 2020 transaction should anyone want to read them before making a commitment. I did receive a small discount, very small indeed. The only reason I renewed is COVID is real. I can't stress enough Terraboost is the most unprofessional companies I've EVER done business with!

Terraboost Media attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Rhode Island
1 review
0 helpful votes
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Great product
August 21, 2021

Very ez to work with. Setup was a breeze. Get peace of advertisement for the money

Date of experience: August 20, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Gil, thank you for taking the time to leave us such an amazing review. We are glad that you are having a great experience with Terraboost!

Rhode Island
2 reviews
0 helpful votes
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So far so good
August 20, 2021

First round of artwork looks good! Can't wait to see the final product in the stores!

Date of experience: August 20, 2021
Turner R. — Terraboost Media Rep
over a year old

Hi Holly- Thank you for the exceptional review of the artwork. I'll be sure to pass along your kind words!