Tekshopz

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GB
1 review
0 helpful votes
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This is a theft site
September 20, 2022

Under no circumstances order anything from this firm, they will just steal your money, how they continue to trade is ridiculous

Date of experience: September 20, 2022
GB
1 review
0 helpful votes
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Scam merchants
May 12, 2022

Stole my money after numerous emails and communiction regarding my 150 pound watch purchase, like every else says they are con artists. You will recieve nothing and be told to charge back from your bank. DO NOT PURCHASE ANYTHING FROM THIS COMPANY.

Date of experience: May 12, 2022
GB
1 review
3 helpful votes
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SCAMMED ME OUT OF 2 PHONES
November 15, 2020

TOOK ME A VERY LONG TIME TO SAVE FOR A MOBILE PHONE FOR ME AND MY PARTNER.
DID NOT RECIEVE AND LOST £500. MADE FLASE PROMISES.
DID NOT EAT FOR SEVERAL WEEKS TO GAIN MONEY LOST. HEART BROKEN

Date of experience: November 15, 2020
GB
1 review
1 helpful vote
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Scam company
September 7, 2020

Complete scam artist, ordered mobile never got it, been 3 months, having to claim money back through my bank, KEEP CLEAR DO NOT BUY ANYTHING AT ALL, UNLESS YOU WANT TO LOOSE YOUR HARD EARNED CASH

Date of experience: September 7, 2020

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GB
1 review
2 helpful votes
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AVOID!
August 28, 2020

Shocking company. They cancelled my order and claimed to have refunded to my bank (which they hadn't). After raising a dispute with my bank I finally got my money back although it did take 3 months!

Date of experience: August 28, 2020
GB
1 review
1 helpful vote
Follow Pawel S.
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I bought a Samsung active 2 for my wife's birthday in May 2020.
No watch and no refund
Same problems as others had. Messages about delay, order will be sent, then out of stock, I will get a full refund etc.
I contacted my bank. Sent them all emails and text messages from Tekshopz.
6 months later I still have not received any refund
I hope Karma will come back to Tekshopz:/
Nobody likes to loose money. We all have to work to earn money and companies like Tekshopz steal it!

Date of experience: August 2, 2020
GB
1 review
1 helpful vote
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Stay away from these people!
July 31, 2020

I bought a mobile, immediately paid online, and after few days they send me an order cancellation with a fake refund promise. After 2 months I've not yet be refunded!
I will proceed against them!

Date of experience: July 31, 2020
GB
1 review
2 helpful votes
Follow Jelena F.
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Avoid this scam!
July 28, 2020

I had terrible experience with this company. Bought 2 phones worth £480 in May which is later they told me it's out of stock. Today is 28th July still haven't received my refund. They told me raise charge back transaction with your bank, but bank refuse to co operate without terms conditions refunds. I send all emails from this scam company to my bank, but still not any help. Not when you search Tekshopz it's not even website exist it's just come up corona virus page.
Really so stressed about this horrible situation. Nearly £500 they stole from me, I will not just leave this.
Hopefully whoever robbing all these people will be punished and responsible for their action.

Date of experience: July 28, 2020
GB
1 review
2 helpful votes
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Scam
July 25, 2020

Run away from these people. They'll take your money and you won't have it back. Bought samsung A70 for £229.99from them on the 2nd May 2020, got the phone on the 15th and was faulty, I returned it and till today 25/7/20 haven't had my money back. Thieves

Date of experience: July 25, 2020
GB
1 review
2 helpful votes
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Do Not Use This Company
July 21, 2020

I ordered a computer from this company, which I then heard that they could not supply due to their suppliers. They said that I could wait or receive a refund so I requested a refund as needed the computer for my son to do his school work on. They sent me a message saying refund accepted and then refund in process and should be back in my account within 14 days. No refund was received they stopped communicating and so I had to go to my bank for them to apply for the refund.
They are a load of scammers so don't get caught out by buying something that does not exist as they do not bother contacting you back and lie about your money being refunded as it has not.

Date of experience: July 21, 2020
Washington
1 review
2 helpful votes
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Aweful do not use
July 9, 2020

These guys are Con artists and should be avoided like the plague. Cannot dissuade you enough from using them!

Date of experience: July 9, 2020
GB
1 review
3 helpful votes
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Useless
July 5, 2020

Ordered 2 watches from here. Booked a day off work so I could be in on the Friday they were going to be delivered. On the delivery day I got the same email as everyone. Due to supply issues we have had to cancel your order and give you a full refund. 7 days later I contacted them via email as number not going to anyone. Got a reply saying that they had pressed the refund button what more do I want them to do. 7 days later another email sent no reply noW I have had to contact my credit card company about it. ORDER AT YOUR OWN WILL YOU HAVE BEEN WARNED ABOUT THE SCAM THAT IS GOING ON. WHERE IS MY £308 or better why are you selling things you don't actually have

Date of experience: July 5, 2020
GB
1 review
5 helpful votes
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Do not buy from this company
July 2, 2020

Do not buy ANYTHING from this company. They have taken orders from multiple people, use the same excuse all the time that Covid 19 has delayed supplies etc and then when asked for a refund on goods not received, blame your bank for not accepting the refund. They are hiding behind the coronavirus epidemic to scam people. Shameful. Do not give them any of your hard earned money.

Date of experience: July 2, 2020
GB
1 review
5 helpful votes
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Negative, avoid this website
June 30, 2020

Do not buy anything from Tekshopz. They take your money then tell you that they're processing the order then - nothing. I contact my bank to get the refund, 3 months later. They keeping money in their accounts for as long as they can keep it there. Shocking.

Date of experience: June 30, 2020
GB
1 review
2 helpful votes
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Still awating refund
June 26, 2020

Seen as tekshopz are replying to bad reviews instead of emails from customers might aswell try and get in touch this way if you can provide me a number to call and sort my refund which I have been waiting for for the past month would be appreciated and no I would not like to send a email as I have done that multiple time without a reply so a number would be better to get in contact to sort out my refund faster not expecting a reply to this as they cant reply to emails but may as well try

Date of experience: June 26, 2020
California
2 reviews
8 helpful votes
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School boy error
June 26, 2020

Not sure if yo would call them Fruadsters, I should have read the reviews before ordering, school boy error!
Ordered a phone, website boasts 48 hour delivery, recived email two days later to inform delivery would be in another 11days. When querried they cyted because of Covid-19 royal mail deliveries are delayed. This is a lie. Royal mail have been exception in their deliveries. Two days before the NEW delivery date I asked for tracking details, to be told once despatched the tracking would follow. On the NEW delivery date recieve anoth email informing me that the stock has now been received in their warehouse and will be dispatched in another 3 days. By now I'm getting a bit edgey, it was then I looked at the reviews, and realised that there is something really wrong with this company, and the directors (names with held). So before the this revised delivery date, we sent a cancelation request, 2 day later we recieved email confirming the cancelation request and the refund would be back upto 5 days. After a furth 7 days receive another email say some costomer may have not received their refund, and go to the back to recover the costs. BY THE WAY, ALL EMAILS ARE AUTOMATICALLY GENERATED. We are now having to seek this refund from the credit card company. I, like many others have had this same story. Just do not even consider odering anything unless you what to enter in a very protracted or even a dissapointed relationship.
Check out UKDATATECH LTD with companieshouse.gov, uk

November 21st Finally got my refund after having to contact my Credit Card Provider, 7 months later. Take NO notice of their standard posted replies, their Modus Operandi is always the same, and you never get your refund. These people should be behind bars.

Date of experience: June 26, 2020
domenico c. — Tekshopz Rep
over a year old

Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.

GB
1 review
4 helpful votes
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Do not buy anything from Tekshopz. They take your money then tell you that they're processing the order then - nothing. When they eventually reply to your email they tell you they've "clicked the refund button" and to contact your bank to get the refund. I think they're making money by having your money in their accounts for as long as they can keep it there. Shocking, absolutely shocking. Not even worth 1 star!

Date of experience: June 22, 2020
domenico c. — Tekshopz Rep
over a year old

Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.

GB
1 review
4 helpful votes
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Scam
June 22, 2020

100% scam site. Do not use

Product never sent, refund never received.

Reported to trading standards.

Date of experience: June 22, 2020
domenico c. — Tekshopz Rep
over a year old

Making that comment on line I hope you are able to provide proof on line if not it is a very serious comment to make.

Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.

GB
1 review
4 helpful votes
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Stay away from them!
June 22, 2020

They are wicked! I order phone from this useless company but never received the phone or money but I am taking them to court! I will get my money back. Wickedness!

Date of experience: June 22, 2020
domenico c. — Tekshopz Rep
over a year old

Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.

GB
1 review
3 helpful votes
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DO NOT PURCHASE FROM THIS COMPANY
June 17, 2020

DO NOT PURCHASE ANYTHING FROM THIS
DO NOT PURCHASE ANYTHING FROM THIS COMPANY, THEY ARE VERY INCOMPETENT, They will take your money, give you a delivery date of up to ten days only to message you on the delivery day saying they cant fulfil the order because they dont have stock; (how can you actually put an item in a online basket if they dont have the stock?) They then will not refund your money in a timely fashion. PAID FOR PHONE ON THE 25TH MAY, TOLD IT BE DELIVERED ON THE 5TH JUNE, TOLD ON THE 5TH OF JUNE THEY CANT DELIVER, TOLD ON THE 6TH JUNE THEY HAVE REFUNDED MY MONEY AND IT WILL TAKE 5 WORKING DAYS TO REFUND AND NOW ITS THE 16TH JUNE AND STILL HAVENT GOT MY REFUND. THIS COMPANY IS A FRAUD THAT USES CORONAVIRUS TO HIDE THERE OWN SHOCKING STANDARD OF BUISNESS. DO NOT SEND THEM MONEY THEY WILL TRY TO KEEP IT.

Date of experience: June 16, 2020
domenico c. — Tekshopz Rep
over a year old

Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.