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TeeChip

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98

We monitor reviews for authenticity

California
1 review
5 helpful votes
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Buyer beware
February 11, 2017

All these tee shirt companies advertising on Facebook are all crappy fronts for Chinese rip off businesses. It looks tempitng, but don't waste your money!

Date of experience: February 11, 2017
New York
1 review
6 helpful votes
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My gf really loves elephants and she had liked this picture from teechip on Facebook. I took it upon myself to order it for her for a surprise. Only plus was I ordered it through paypal...

1st off it almost looked like a canvas style poster/painting with bright, vibrant colors. What I got was a rolled up poster with what looks like a picture of the poster printed out enlarged. So it's all stretched, distorted, and blurry.

So basically what this company does is robs not only you, but artists' works by photocopying them and reprinting them...

The Limited Edition part is them robbing you for a Limited Time.

I already got my refund hassle free from PayPal.

Date of experience: February 11, 2017
Minnesota
1 review
1 helpful vote
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I ordered a sweatshirt for a March with my state on it - they sent the item with the wrong state. I sent it back - priority mail with a tracking number. They want a picture of the item - mistakes don't count - there actually has to be a FLAWED item. They know i already sent it back. Tracking number shows it was delivered and accepted by an INDIVIDUAL. They are making money hand over fist - even though they are not delivering actual product ordered and that is not considered a FLAWED item. In other words - unless they get a photo and they AGREE it is FLAWED - no refund. They are after individuals who see an item - that makes a statement they agree with with or an event they are involved in and appeal to buyer with that type of merchandise - BUT - i have yet to hear of anyone actually getting a refund. DO NOT BUY FROM THEM - find other retailer that will provide similar merchandise. Contact the event and let them know how we are being taken advantage of by TeeChip and are being ripped off - i don't think $40-$50 is chump change - that is a lot of money to spend and not get the correct item or a refund. Spread the word on Facebook. Contact the Better Business Bureau- which i am doing.

Date of experience: February 10, 2017
Arkansas
1 review
4 helpful votes
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What a rip off!
February 10, 2017

Should have read the reviews first. Ordered a phone case but as soon as I hit the button I realized I ordered the wrong size. Called IMMEDIATELY but they said it couldn't be edited as it was already in production. What a bunch of $#*!!

Date of experience: February 10, 2017
Oklahoma
1 review
3 helpful votes
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We ordered a coffee cup with printing on it. It is a joke themed cup about Breaking Bad and the poor pay of teachers. The printing Teechip used is dull brown against black although the sample showed bright gold-yellow on black (who prints dark brown over black?). Obviously, it can barely be read. So, now our way overpriced coffee cup looks idiotic - with no legible caption - nothing but a cartoon of Walter White in his underwear. We have sent descriptions and then photos and asked for a reprint or refund, they simply keep telling us to send another photo (acting like we have not sent one!). We can get nowhere with them, they are clearly giving us the run-around. Reading all these horrible reviews, I see why. Scam artists! Thieves! We will have to reverse the charge through our credit card company. Terrible, TERRIBLE customer service! Horrid company. Please take warning!

Date of experience: February 10, 2017
New York
1 review
4 helpful votes
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Horrible
February 10, 2017

Do not buy. They are liars and they infringe on artists' original work. I ordered "Standing Rock" items before researching more thoroughly, not only were the items of horrible quality, but none of the funds went to the stated cause. When I asked Teechip for a refund, they lied to me that there was a reversal of the charge by my banking institution already.

Date of experience: February 10, 2017
Mississippi
2 reviews
5 helpful votes
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Horrible service
February 10, 2017

Do not buy from them, period, don't even want to get into it. Numerous copyright infringements on the original artists as well.

Date of experience: February 9, 2017
Texas
1 review
5 helpful votes
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DO NOT BUY FROM THIS COMPANY. They are the worst online business for selling items of any thing. If you are lucky and you do get your order, like myself, they printed the stuff on the wrong side of the t shirt and the hoodie.

Who prints Angel Wings on the front of things? Especially clothes? It's looks ridiculous. When I tried to file a claim they denied it. I sent pictures of their advertising they still denied my claim. I sent a reply requesting their address to send them back the $#*! they sent me, I don't want it.

Date of experience: February 8, 2017
Connecticut
1 review
2 helpful votes
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Took a chance
February 9, 2017

I looked at all the negative reviews for this company and worried that I would not receive the mug I ordered - or what it would look like. Got it in the mail today - in one piece exactly what I expected! Very happy with my purchase

Date of experience: February 8, 2017
Florida
1 review
6 helpful votes
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It's been a month since I ordered and still have not received what I ordered. And the people I spoke with can't give me any info either. Horrible customer service. And just horrible in general. $30 for a poster and I have to wait god knows how long to even get it. WTF.

Date of experience: February 8, 2017
GB
2 reviews
6 helpful votes
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Bunch of scammers
February 8, 2017

I paid for a Leonard Cohen T shirt in late 2016 and never got it. Teechip never replied to any attempt to contact them until I involved paypal for a refund nearly 3 months later. Then they told me that they wouldn't even consider a refund until I cancelled the paypal dispute. I didn't and got my refund from paypal. Then the day after the refund was made, Teechip had the nerve to send a mail saying they could no longer help me. No Longer? They did NOTHING! A bunch of scamming criminals

Date of experience: February 8, 2017
New Jersey
1 review
3 helpful votes
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I ordered a 2XL hoodie for a big, tall guy and spent over $40 for it. They claim to use the Gilden brand. Since I have ordered size 2XL Gildens hoodies in the past, I felt confident in this sizing. Well, I think they buy knock off Gildens from China because this sweatshirt was 3-4 sizes off! It looks like a woman's size large! Tried calling them today but got no where. BUYER BEWARE, read all their reviews and stay far away. My credit card company will handle this one and they will also pay the charge back.

Date of experience: February 7, 2017
Texas
1 review
4 helpful votes
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AWFUL
February 8, 2017

I ordered a poster almost two months ago, it said it would ship by 1/18/17 it is 2/7/17 and I have still not received the order it also has not shipped, when I emailed I received an email back saying they could not refund me because it is already printed. If it's already printed why has it not shipped. I just want a refund at this point

Date of experience: February 7, 2017
California
1 review
6 helpful votes
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Unscrupulous thieves!
February 7, 2017

About everything on their site is stolen! Either directly from artists (like myself) or they've illegally used copyrighted material. They are criminals and shouldn't be allowed to operate their business.

Date of experience: February 7, 2017
Ghana
1 review
3 helpful votes
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Cheet Nicely
February 7, 2017

I make inquiry, quickly response through masseger. Unit I pay response quickly. After payment nothing happen.No more call, No massage, no email reply. Since December 16, parcel is in OH.
They are really robeing the money.

Date of experience: February 7, 2017
Serbia
1 review
3 helpful votes
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Worst ever
February 7, 2017

I ordered t shirt but it does not ever arrived. When I arise claim, after one and a half months, they offered me another printing for free. I will never buy from them.

Date of experience: February 7, 2017
Canada
1 review
2 helpful votes
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TeeChip sucks
February 7, 2017

I ordered a tshirt and hoodie through TeeChip after months I contacted them about my order. Over a month later I received a response from TeeChip. My order was shipped and they consider the issue closed. I will never order from TeeChip again. I RECOMMEND Tee Chip TO NOONE.

Date of experience: February 6, 2017
Texas
1 review
3 helpful votes
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I ordered a David Bowie poster through TeeChip. I paid with paypal. Order confirmation provided a date when order will be shipped.
A month later, Teechip customer service says they have no record of the order. They are no longer responding to email requests for status updates. I just want my money back. I will never order with them again, and I would discourage anyone else from making the mistake of ordering with them.

Date of experience: February 6, 2017
Virginia
1 review
2 helpful votes
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Do not buy anything from this company they will mess up your order and they will not give you your money back

Date of experience: February 6, 2017
Illinois
1 review
3 helpful votes
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I needed to make a correction to my shipping address - immediately after I'd placed the order. I emailed 4 times and called 5 times - they do not answer the phone and even though they say they respond to emails in 12-24 hours, they do not. When the order shipped there was a link to correct the address. I used it, but it still was delivered to the wrong address. I am still trying to get in touch. Thank goodness my credit card company is giving me a credit.

I won't do business with them again.

Date of experience: February 6, 2017

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149
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