Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TeeChip

TeeChip

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TeeChip?
grey stargrey stargrey stargrey stargrey star

TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Hailey J.
Unfollow Hailey J.
Share Review
Report Review

I gifted a thanksgiving shirt to my Nonnie and it was awesome as usual. They never fail to deliver a quality product in a reasonable time frame. Thank you.

Date of experience: October 8, 2020
Australia
1 review
0 helpful votes
Follow Kate W.
Unfollow Kate W.
Share Review
Report Review

I ordered a blanket for my daughter at the end of August and the email response told me it would be shipped in 5-10 days. I'm aware goods are taking longer to be shipped at present but it has been 42 days since I ordered and four emails to the company and still no blanket.
I'm giving them two stars and not one because they did refund 10% after my second email where I asked for a personal response, not a generic one and an additional 20% after my fourth email.
But, still no blanket and no change to the status so it still hasn't shipped yet.
I honestly worried it was a scam.
Only order if you don't mind waiting months and chasing the company up with reminders.

Date of experience: October 7, 2020
Texas
1 review
0 helpful votes
Follow Leroy D.
Unfollow Leroy D.
Share Review
Report Review

My items arrived in good condition, securely packaged and undamaged. They looked exactly as pictured. Shipping was prompt. Will definitely buy again in future.

Date of experience: October 6, 2020
New York
1 review
0 helpful votes
Follow Martha P.
Unfollow Martha P.
Share Review
Report Review

Very happy with my order. All my items looked great. Teechip exceeded my expectations on quality and shipping speed. Great value for money. I would recommend them to everyone.

Date of experience: October 5, 2020
Virginia
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Love their shirts and hoodies. True to size and great quality material for the price paid. Very nice collection of designs to choose from. Highly recommend them!

Date of experience: October 2, 2020
Canada
1 review
0 helpful votes
Follow C R.
Unfollow C R.
Share Review
Report Review

Purchased 2 items. 8 days later, they haven't been shipped. 2 weeks after that, no items. Contacted the laughably called customer service team. Rude, unprofessional. Just a group of scammers it appears. If the order actually appears, I'll be amazed. Claims they're in the US, then says they're shipping from the UK. Sounds like a scam to me.

Date of experience: October 2, 2020
New York
1 review
0 helpful votes
Follow Cathy T.
Unfollow Cathy T.
Share Review
Report Review

Great experience and would highly recommend this website. My shirts were delivered fast and I loved them. Great quality products, responsive customer service and reasonable pricing.

Date of experience: September 30, 2020
California
1 review
0 helpful votes
Follow Wayne S.
Unfollow Wayne S.
Share Review
Report Review

Ordered 1 shirt they billed me for 2!
Called their recorded message gives only two options
Emailed and GABRIELLA wrote they dont refund and dont take back anything!
So Im completely screwed by TEECHIP
Be warned dont buy from this company!

Date of experience: September 30, 2020
Canada
1 review
0 helpful votes
Follow Ali B.
Unfollow Ali B.
Share Review
Report Review

Stay AWAY!
September 29, 2020

This company is a serious rip-off... Before ordering I would try to contact them... TRY everything... Their is no phone number to a LIVE person... No email replies... The chat service is rude and will disconnect with you intentionally. They cannot give you updates on your order They cannot tell you when it will be shipped. They cannot do anything for you but try to sell you something else...

Ask for a manger -this is not possible... Ask to speak with someone -this is not possible. Ask to cancel your order -this is not possible Ask for a refund - this is not possible. Shipments suggest 5- 10 business days - its been 6 weeks and still waiting...

Date of experience: September 29, 2020
California
1 review
0 helpful votes
Follow Warren R.
Unfollow Warren R.
Share Review
Report Review

Great business model...
September 29, 2020

Impressive customer service, great business model. Never had issues with any of their products. Highly recommend them to everyone!

Date of experience: September 28, 2020
Canada
1 review
0 helpful votes
Follow Gordon J.
Unfollow Gordon J.
Share Review
Report Review

Teechip has a wide selection of amazing designs. Products are also great quality. Not saying their facemasks are poor quality, they are very good but it would be great if they can make them even better. Thanks.

Date of experience: September 28, 2020
Wisconsin
1 review
0 helpful votes
Follow Bessie G.
Unfollow Bessie G.
Share Review
Report Review

Very helpful customer service. When I had an issue with the order I reached out to them. They responded in a timely manner and rectified the issue. Thanks a bunch.

Date of experience: September 28, 2020
California
1 review
0 helpful votes
Follow Jessie A.
Unfollow Jessie A.
Share Review
Report Review

8:06
I ordered a couple shirts from this website and they came out really nice. I am getting a lot of great compliments on them. Whether my own needs or gifts for others, they will be my go to place for merchandise.

Date of experience: September 25, 2020
Maine
1 review
0 helpful votes
Follow Gina J.
Unfollow Gina J.
Share Review
Report Review

Used them twice and they provided a fantastic service at a very reasonable price. Their customer service is helpful and creative. Thank you.

Date of experience: September 25, 2020
Texas
1 review
0 helpful votes
Follow Wesley H.
Unfollow Wesley H.
Share Review
Report Review

Friendly and affordable service. No compromise on quality though. They have helped a lot with my business. Thank you.

Date of experience: September 25, 2020
New Jersey
1 review
0 helpful votes
Follow Tim F.
Unfollow Tim F.
Share Review
Report Review

Great experience. Beautiful design, printed nicely on good quality shirts and delivered in a timely manner. I have bought t-shirts, mugs, posters and phone cases from them so far and the exceeded my expectations every time.

Date of experience: September 25, 2020
New Jersey
1 review
0 helpful votes
Follow Stacey J.
Unfollow Stacey J.
Share Review
Report Review

I appreciate the great service you have provided. Each member of our team is happy with their shirts. Bundle of thanks for helping us meet the deadline. You rock!

Date of experience: September 25, 2020
California
1 review
0 helpful votes
Follow Tonya W.
Unfollow Tonya W.
Share Review
Report Review

They have provided excellent products in a timely manner. Great quality and a hassle free processing. I will definitely come back for more.

Date of experience: September 25, 2020
New York
1 review
0 helpful votes
Follow Lucy K.
Unfollow Lucy K.
Share Review
Report Review

Shirts are good quality...
September 27, 2020

I use them for my t-shirt needs because it is very easy to find cool designs on their website. Shirts are good quality. The customer service is responsive and helpful. I'd recommend them to anyone!

Date of experience: September 25, 2020
New York
1 review
0 helpful votes
Follow Gertrude B.
Unfollow Gertrude B.
Share Review
Report Review

Great website!
September 27, 2020

Great website! After I have tried them I was very satisfied with the products and the overall service. I will order again in future.

Date of experience: September 25, 2020

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149
See all photos