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Techgear London is a UK-based independent computer retailer specializing in PCs, Macs, Mobiles, and more. They offer exceptional service with knowledgeable staff and friendly customer support.
This summary is generated by AI, based on text from customer reviews
SPENT AN HOUR ARGUING WITH THESE GUYS BECAUSE THEY WOULDN'T GIVE ME A REFUND.
ALL I WANTED WAS A CABLE FOR iPAD TO TV AND THEY SOLD ME A REALLY REALLY EXPENSIVE USB-C ADAPTOR AND HDMI CABLE CLAIMING "ITS DEFINITELY GOING TO WORK I PROMISE YOU". OF COURSE IT DIDN'T WORK AT ALL. SO NEXT DAY I RETURN IT AND ASK FOR A REFUND. AFTER MUCH ARGUING THEY EVENTUALLY AGREED! BUT THEN TOLD ME THEY NEEDED HALF AN HOUR TO GO THROUGH 'SECURITY CHECKS'. SO I RETURN AFTER HALF AN HOUR AND THEN SUDDENLY THEY'VE CHANGED THEIR MINDS! SO THEN I HAVE TO ARGUE AGAIN WITH THE MANAGER WHO TELLS ME THEY WILL GIVE ME ANOTHER CABLE. I DON'T WANT ANOTHER CABLE, I JUST WANT MY MONEY BACK. I LOOKED ONLINE AND I THINK I'VE FOUND THE RIGHT CABLE AND ITS NOT THE ONE THEY OFFERED ME. I DON'T TRUST ANYTHING THESE GUYS SAY. THE MANAGER THEN THREATENED TO FIGHT ME IN COURT 'ON PRINCIPLE'. AS IF THE IDEA THAT THE CUSTOMER IS ALWAYS RIGHT IS A PRINCIPLE THAT IS WRONG.
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