TD BankReviews 96

If I could give zero I would give zero.

I lost my TD credit card and I removed any payment/preauthorized payment from it to prevent any fraudulent activity.

When I got my new card back, I went back online to put preauthorized payment back just to find that TD reported me for missed $79 statement balance just for only few days being late - even though I paid my balance in full the same day I discovered that I forgot to put preauthorized payment back to that card.

I forgot to put preauthorized payment for a full statement balance back as I had that preauthorized payment for a full statement balance in place for many years and since I did not use that card for a month as I lost it.
That was the reason why I thought that I had no balance on it.

What is worst, TD did it even though they charged me interest for those 7 days and even though I paid my whole balance in full as soon as I discovered that I forgot to put preauthorized payment back for a full statements balance.
Also, TD did it even though I have been their customer for 26.5 years and I NEVER missed a single payment.

I asked to be connected to a TD Manager and she did not want to remove their bad report even though they had 25 times as much money on my chequing account without giving me any interest for that and even though they kept on that same visa card my $1,400 credit for a month several months ago - before this incident. At that time TD withdrew mistakenly a full statement balance from my chequing account TWICE.
WHEN TD Visa did that mistake, they did not give me ANY interest for keeping $1,400 of my money on my TD Visa account even though it took me 7 phone calls to switch my $1,400 credit balance from my TD Visa card back to my TD chequing account, while they reported me INSTANTLY for not paying $79 statement balance.

TD Bank has no respect for their loyal customers who pay all their bills regularly and is merciless when that customer makes an honest mistake.

I will definitely look to move all my bank transactions to another bank.