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TBdress

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TBdress Reviews Summary

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Ireland
1 review
3 helpful votes
Follow Colette C.
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I am based in Ireland and ordered a number of items. They did arrive within 2 weeks as promised but the majority of items were badly made and did not match up to the description on their website, the items are quite short ( 1 which fits my 10 year old daughter perfectly). Items were quite cheap so I guess you get what you pay for! What really annoyed me was the customer service - the worst I have ever encountered - I emailed asking what i needed to do to return the items. I was told I couldnt as they were custom made to my order. I emailed back stating they were all "One Size" - and i did not made any specific requirements. I was then told "did i look at there size chart" and id be better off keeping them and giving them to a friend if I was not happy as shipping costs were high - they were extremely rude in the e-mail. They do not want people to return anything and make it extremely difficult. I would advise people do not shop with this company - no comeback and impossible to deal with if there are any problems!

Date of experience: July 16, 2014
Aaron l. TBdress Rep
over a year old

Dear Colette,
This is tbdress service on sitejabber. I'm so sorry for the problems you have met. I got it that your dress is unfit for you. Would you please let me know your order number so that I could get know details about your order? Please trust me that our return policy is forever valid
http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first. [email protected] is my service mail for you.
Looking forward to your order number.
Kinds and regards
Tbdress service

Italy
1 review
1 helpful vote
Follow frederica w.
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The items arrived in a very timely fashion and were of very high quality. I was not sure how good they were going to be because of the price but I was very much impressed! The gifts were a huge hit and I will definitely be a repeat customer here!

Date of experience: July 16, 2014
France
1 review
1 helpful vote
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I bought a stylish shoe from tbdress at very reasonable and cheaper price which is very trendy and got delivered in time. This is the second time i made an online purchase in tbdress.com and i am very satisfied with their products and services.

Date of experience: July 16, 2014
Australia
1 review
3 helpful votes
Follow Vittoria H.
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I placed 2 x orders, days apart... this was end of May. After so many emails 'where is my orders', some replies 'be patient - then 3-5 be ready, then 10 x days shipping
Month later, I opened dispute with paypal. Orders received, with 1/2 the items broken, and the rest poor poor quality. Never buy from this website.

Date of experience: July 16, 2014
Aaron l. TBdress Rep
over a year old

Dear Vittoria H.
I have received your message. I'm so sorry for the problems you have met. Would you please let me know your order number so that I could get know details about your order. Everyday numerous mails rush in, our sales person might miss several, I apologize for not replying you timely. Hope I could do something for your shopping with tbdress.com.
Looking forward to hearing from you for your order number and sns@tbdress is my service mail for you.
Tbdress service.

Germany
1 review
2 helpful votes
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Thank you for quality and affordability! Very well pleased! I will turn to you for ALL of my formal wear requirements! Again, thank you!

Date of experience: July 16, 2014
Canada
1 review
1 helpful vote
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Beautiful dress!
July 16, 2014

Beautiful dress! I LOVE the dress i choose. The fabric is exactly what was described the color is elegant and nice. This dress is just a little too long but nothing a little tayloring cant fix. Just hope i can losee. Little more weight for my cousins wedding lol! But was ordered at the end of march and delivered in a matter of 3 weeks! VERY VERY PLEASED! Would order again from here

Date of experience: July 16, 2014
Bulgaria
1 review
1 helpful vote
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Received the dresses two weeks after I purchased them, I am soooo happy with the quality they are superb, just need to get the dress taken up a notch as they are a little too long but that is to be expected when ordering online. I bought the dresses in pink and got a lace coat made for my maid of honour also from TB DRESS. Bought a size 2, a 4 and a 6and they fit perfectly.

Date of experience: July 15, 2014
Germany
1 review
1 helpful vote
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I ordered two separate orders from tbdress dress i received one in a timely fashion the other one took a min cause one of the items i ordered was out of stock and they had to refund my money but i never had a problem with tbdress. As i read over the reviews i see some complaints about quality now you have to understand your paying $5-10 dollars for a swimsuit or dress or whatever your not gonna get better quality anywhere else i thought tbdress was the best quality for the price. I would for sure keep shopping there.

Date of experience: July 15, 2014
Florida
1 review
1 helpful vote
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Material with this level of shining is very hard to find and that too with good quality. But when I bought them I had to believe that in today’s fashion world there are things which are worth it. Thanks very much to tbdress.

Date of experience: July 15, 2014
Malaysia
1 review
3 helpful votes
Follow Danni S.
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I have order dresses from TB Dresses only to find that Im still waiting on a order from May. After sending emails back & forwards I receive this email in response:

To: *******@hotmail.com
From: *******@newsletter.cardletter.com
Subject: Be aware! I'm boy killer
Date: Wed, 16 Jul 2014 03:26:57 +0800

Dress up! Making people like you
Please add TBdress Email to your email address book.
Having trouble viewing this email? Please Click Here.

How very unprofessional of this company. I have now reported this to the police.

I am left tracking the items that I have paid for. The customer service staff are rude

Date of experience: July 15, 2014
Aaron l. TBdress Rep
over a year old

Dear Danni,
This is tbdress service on sitejabber. I'm so sorry for the problems you have met. Can u give me your order nunber so that i can check your dresses now? But one thing for sure is [email protected] this e-mail is not our e-mail. We will check this e-mail as well. On behalf on tbdress, i apoligisze for the inconvenience caused. Waiting for your order number and [email protected] is my service mail for you.
Tbdress service

Kansas
1 review
2 helpful votes
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Order *******‏: I ordered about 8 outfits and 2 I had problems with. The first one was too tight across the chest even though I ordered a larger size (Size L and I'm 5ft 2 in). The second had a hole on the skirt. It looked like it was caught somewhere and could not be be sewn back without being noticeable.

I emailed your company and asked for return/refund instructions. First response came and asked for pictures. I sent dutifully. Second email asked again the same questions - if the dress that a hole in it was a particular style.

I had already sent pictures twice, specific style numbers and even a copy of my invoice with pictures also. I was also told return shipping fees is [quote] going to be very high [unquote].

So you are giving me the impression that you are quick to accept my money but when there is a problem, you 'evade' and delay time with your roundabout questions.

This is highly annoying!

Date of experience: July 15, 2014
Aaron l. TBdress Rep
over a year old

Dear ivy N.
This is tbdress service on sitejabber. I am so sorry for the problem you have met, i have already communicated with my sales manager and she will send e-mail to you asap to solve your problems. But one thing for sure is tbdress has been doing online business for years with no scam, no spam, and our return and refund policy would be valid forever. Sincerely apologize for your unhappiness with this purchase. Tbdress has been paying more and more attention on consumers' feedback. Hopefully tbdress would be your better service in possible future.
Tbdress service

GB
1 review
1 helpful vote
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I have been looking for the best tees that I can use as I go out and walk on the beach or just go shopping. Well, I am happy to tell everyone that I really love the casual tees for girls offered by tbdress. The quality is perfect and I have found a size that perfectly fits me. And I have also tried to purchase some shirts for my sister and she loved it. Products here are fabulous and the prizes also come reasonably. You will always get the perfect size that fits you, that is for sure!

Date of experience: July 14, 2014
Georgia
1 review
1 helpful vote
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My daughter and I ordered some stuff right away. Everything had the same high quality. It's the first place we went shopping for her when she went back to college.
They even have jewelry! They show you the latest trends and have a really neat style gallery. Their customer service is top notch! We love this site.

Date of experience: July 14, 2014
Germany
1 review
1 helpful vote
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Hurtigere levering end forventet! Kom endda på en lørdag! Kvalitet er som forventet ikke den bedste, men det er jo rigtig billigt! Ingen fragt, ingen told, 230 kr for 2 flotte tshirts og et par shorts. Tshirtsne passer perfekt og er ligesom på billedet. Shortsne er for små desværre, men de er jo også ret små de kinesere.

Date of experience: July 14, 2014
Brazil
1 review
1 helpful vote
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This was an awesome experience! I'm very satisfied with this online market. When I ordered first time at tbdress, I was curious about their service and quality. When I got an order was even more excited. Because it was superb as I thought. Then my friends also asked how do u get this kind of dresses, how pretty is this.so now I feel this is the my best selection. All the designs are always trendy and up-to-date. There are large selections per collection from casual to formal.as your friend highly recommended this awesome online market.no droughts! No worries!

Date of experience: July 14, 2014
Egypt
1 review
1 helpful vote
Follow sebastiane l.
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I have purchased a few dresses from tbdress and the selections were awesome, not to mention great prices. My items were shipped very quickly, sometimes within 24 hours. You won't find these cute and stylish dresses for these prices anywhere else. Trust me, I've looked. This is one of my favorite online stores and I will definitely continue to shop here.

Date of experience: July 14, 2014
New York
1 review
1 helpful vote
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Tbdress is truly fantastic! It has the best deals for clothing that I've ever seen on an online store! The custom dress I bought was delivered with incredible haste and I do not regret buying from them at all. The sizes matched perfectly to my own measurements and the dress looked great.

Date of experience: July 13, 2014
Seychelles
1 review
1 helpful vote
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Tbdress fulfilled my wildest expectations and I will be forever grateful.
My teenage daughter's birthday was coming up and like always I had no idea what to get her. Everyone who has a teenage daughter knows how hard it can be finding a gift they actually get excited about. So I asked my buddies who had teenage daughters at work for ideas on what to purchase for Melanie my daughter. One of them mentioned that she might enjoy some new "cute" clothes and told me about this website called tbdress. He said that his daughter and wife both regularly shop on that site.

Date of experience: July 13, 2014
Canada
1 review
1 helpful vote
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The pattern is unique! The pink and the black combination are really great! It is perfect for my physique. I loved the soft and silky material also.

Date of experience: July 13, 2014
Germany
1 review
1 helpful vote
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I am not a sucker of dresses but atlist just because am a lady i have to own one or a couple of them.So i saw this online shop with very much pretty dresses for pretty ladies or pretty little girls. I just had to venture into dresses considering what i so.It was so lavishing. They had many range of dresses any type you can think of.The wide range of dresses is what can blow anyone away. They are all just gorgeous and are of good quality. I will continue shopping for dresses from tbdress

Date of experience: July 11, 2014