Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
We monitor reviews for authenticity
I could buy incredible clothes at TBDress in only few minutes. I'm waiting to see my products in front of me!
The dress is so beautiful and fits perfectly! Was shipped out very quick as well
Placed an order over 5 weeks ago. Credit card was charged immediately yet I still have yet to receive my order. Emailing the company and trying to use their online chat service is equally as frustrating. I have been waiting over 10 minutes for an online rep
I ordered the dress on 21st July, the online service kept me up to date as to where my order was, the dress arrived in the country on the 3rd August and I received it today 4th August.
Very impressed with the dress, the quality, the shipping and fees where all fine.
The dress is exactly as the dress shown on the online pictures.
I will shop here again, recommend to all other buyers.
I love the new boots I got. Where else can you find Dr. Martins for $20?
The dresses look like great quality for the price!
This dress is super cute in a retro sort of way! Love it
I love the dresses they have on here, i will be a customer for life thanks.
I absolutely love the dresses they have, will be a customer for life thank you..
I REALLY WONDER HOW BEAUTIFUL THE DRESSESS ARE DESIGNED.THE COLOUR COMBINATIONS ARE MIND BLOWING AND SUITABLE FOR ALL AGE GROUPS.
The price and quality are not match-able to any of the stores. So I would convey only one message "Good products to be brought from Good stores"
I like the t shirt very much it is beautiful and perfect size for me. I am happy to get this one
This was such a great shopping experience. The dresses are wonderfully priced!:-)
The dress arrived quickly. My daughter was a junior bride's maid. It looked exactly as pictured and the fit was perfect! It was almost tailored made. I will definitely order from Tbdress again!
I love these side. Bcoz. Here is so many variety in dress n etc thingg... I want. You add another things with cheapest prise I hope you kindly. Understand my. View
Very poor customer service. I bought a dress over a month in advance for an event, and it should have arrived within 2 weeks. It was taking exceedingly long for the dress to ship, and I needed to reach out to them. When I asked what was taking so long, they said it was out of stock and the factory was preparing it. They did not feel the need to tell me this themselves, but instead waited for me to ask about it. The lady said it was packed and would ship soon, but three days later and it had yet to ship. She should have upgraded shipping speed free of charge but instead kept saying sorry and doing nothing. When I asked about upgrading shipping speed free of charge on the live chat they said they couldn't do that because it had apparently already shipped. When I asked them to send the another of the same dress in the faster speed, they said that was not possible. When I expressed my disappointment in the situation, they only offered me 4 USD as compensation. This business does not know how to prevent and then handle mistakes. Very poor experience.
EDIT: They have emailed me with no other help other than the tracking number (which I had already). They asked me to change the rating to 4 or 5 stars, even while doing literally nothing to help or compensate me. If I could, I'd change the rating to 0 stars.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Our representative has contacted you to solve your problem, please pay attention to your registered mailbox.
Have a nice day!
Best regards,
TBdress Team