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I love target! Quality and service are hard to beat... sometimes their prices are a little higher than that competitor, but the time saved is priceless!
Usually a great experience. But location does matter. Not all "Target's" are created the same!
Love Target but always double check prices unless it's a Target only brand. I have found that some of their items can be found elsewhere for less.
We found a great digital camera for a great price, placed the order and it was ready for pick up at the store within 5 minutes. I stopped by on my way home from work and it all happened within half an hour. Quick an painless shopping- the best way to do it.
I ordered a Christmas gift for my nieces and used there guaranteed Christmas delivery lets just say it's still not there. I called UPS Christmas eve they informed me they don't have it that it is still at target let me remind you I ordered it dec 15. I than contacted target very Ticked off they tried blaming ups when I told them ups didn't have it so it's not there fault. They sent me a gift card and told me it could be another 4-6 business days I will never use target shipping online again
I ordered specific presents for my two grandchildren from Target.com online. I ordered them over a week before Christmas, and chose the shipping option that would enable them to be delivered by 12/22. When they didn't come by 12/22, I checked online and found a tracking number that said they were shipped and would be delivered between 12/23-12/24. I was worried when they did not arrive on 12/23. Today is 12/24. Because these are presents my grandchildren specifically asked for, and were expecting (they are 5 year old twins), we didn't go to church and waited at home expecting the package to be delivered. By 6pm when they had not arrived, I looked again at the tracking. It said that at 10:30am the package was transferred to the us post office for delivery. I called the post office. I was told, "sorry, but we get those on a pallet and they would not be sorted until the next business day which is 12/16, and then not delivered until the next business day which is Monday, 12/29. I will NEVER order from Target again. EVERY order I placed with Amazon.com was delivered exactly when they said it would be by the carrier they said it would be delivered by. This is deplorable, and VERY disappointing for my sweet Grandchildren that only asked for these simple toys for Christmas. Shame on you Target for these shipping practices. I just spoke with the UPS delivery person about this - he just delivered something to our house that was not Christmas related but ordered from Amazon.com 2 days ago, and he said it is up to the shipper to authorize those UPS boxes to be transferred to the post office, so it totally your fault, Target. You have lost my order business and I hope a lot more folks wise-up to your practices. You could learn from Amazon.com.
I ordered a Halloween outfit for my daughter in the beginning of October. The first time they sent it, UPS sent it back because it was damaged. I had to call and notify Target and they said they'd send out another one. The second one they sent was sent back by the post office before I got it yet again. The costume finally arrived right before Halloween, only because I contacted them many times and had it expedited, and had to pay for the costume AGAIN. It should've been there with weeks to spare, and I never got the promised refund for the original costume, which was deducted from my paypal. This was a headache and I got ripped off. I will not use Target online ever again.
Whatever you do, do not shop at Target or especially Target.com they have stolen $600.00 from me for an item they supposedly sent to me but I never received and now they will Not refund me because I have no proof I didn't receive it and the shipper UPS said they did deliver it. So they get away with stealing my money because whenever I call them they say there is nothing they can do and refuse to give me any help! I have even hand wrote a letter and mailed it to the executives of corporate in hopes they could do something, like use the insurance every company has these days to help me get my item or money back but they ignore me and are no help! So go to any company or shop other then target! I'm not a fan of Walmart but rather go there then deal with Target ever again!
I went to Target pharmacy last night with my daughter that had a wisdom tooth extraction and she was in a great deal of pain and after 55 minutes wait they told us that they do not have the pills that the doctor prescribed, that the pills are not fabricated any more! OK if you receive a prescription wound you check it out first and make sure that you have it? And or tell the costumer to go to another place and don't make them wait almost an hour to tell them that you don't have it, my daughter was crying because of the pain and they didn't even care about it, when I told them why they didn't inform us about the situation sooner they just cut me off and said that was not their fault. Bad costumer service.
They have different varieties of collections such as clothing, jewelries, electronic items, household products, gifts, toys, books, sport products etc. I have ordered shirts and T-shirts from their website. The quality of some clothes was not up to the mark, but it was adjustable with the discount rate they provided.
Good products. It is worth getting a Target Red Card, since you get 5 percent off your entire purchase and their prices are usually lower to begin with.
THE CUSTOMER SERVICE ONLINE IS HORRIBLE THEY ARE NASTY AND HANG UP ON YOU IF THEY DONT WANNA DEAL WITH YOU. I BOUGHT A KITCHEN AID AND IT WAS USED I HAD TO ORDER THIS 4 TIMES TO REALIZE HOW STUPID I WS TO KEEP ORDERING IT AN GETTING A USED ONE. THEY DIDNT EVEN GIVE ME A GIFT CARD WHEN I ASKED FOR ONE THEY ARE SO UNPROFESSIONAL I WILL NEVER SHOP HERE AGAIN RUDE AND NASTY PEOPLE THAT ARE GOOD FOR NOTHING
Target.com is a disgrace to the online world selling their products. This site makes the fake branded products price very tempting so that the user is tempted towards it and buys but when receives the product the whole story becomes clear. I was also the victim of this.
I ordered something online at target and accidentally messed up one number on my address. I realized this almost immediately and tried to correct my mistake. There is no way to do this (really, no way to do this) so I then tried to cancel my order rather than have it go to some person I do not know. This apparently you also cannot do. I was told over the phone that you can only "request a cancellation" but you cannot definitely cancel anything you order from there. A week and a half after my request I received an email that said that the order would ship later than it originally was to be sent before all of this request to cancel stuff happened. I then called again and after being put on hold by 3 different people I was told that no one knew if it had been cancelled or not. They said all I could do at this point was wait to either get an email saying it had shipped or if it had been cancelled. If it was being shipped I would just have to wait until I got the object, which in my case meant that some random person would get it and then I would just lose a chunk of money and could do nothing about it. Im done with Target.com. Ill just use a company that will let you adjust or cancel your order if you need to. This is absolutely absurd.
HORRIBLE! I ordered a $11 book for a friend and never received a tracking number. They kept lying saying that I would get it, the post office has it, it will take an additional 10 days for the post office which is weird because the post office has NO record of it! I wish they would've just told me they LOST it and saved me a lot of time. They also issued me a refund in the form of a giftcard which is ok since it was $11 but had it been a larger amount i would've got my MONEY back. Safe to say I will NEVER order from them again!
I received notification that the 3 items I ordered had been delivered, but when I opened package there was only 1 item that I had never ordered. I called customer service and spoke with a polite man with a strong Indian accent whom I had difficulty understanding. I then received an e-mail with directions on how to return the items I never received for a refund! I will never shop at Target again.
My worst shopping experience ever has been recently at target online. Here is the chat transcript with a customer service online
On 09/17/2014 (from an order place on August 2014):
"You are now connected to Bruce.
Bruce: Thanks for shopping on Target.com. My name is Bruce. How can I help you?
Maria: When are you going to ship my order #*******?
Bruce: I'd be happy to help you with this order.
Bruce: Can you please verify the first and last name and email address that was used to place the order?
Maria: Maria X***
Maria: Chicago, IL *******
Maria:*******@yahoo.com
Bruce: Thank you for verifying your order.
Bruce: Would you mind waiting a few minutes while I check that?
Maria: Sure. I be waiting.
Bruce: Thank you.
Bruce: I see that there is only a regular replacement order.
Bruce: Until we receive the original item this order will not be shipped.
Maria: There was not replacement order. Fedex only delivered one out of the two packages containing in the original oreder, which had several items.
Maria: This order is a claim because one of the two mattresses has never been delivered.
Bruce: Maria, I'd suggest you to call our guest service team at *******869 and ask for supervisor for more help.
Maria: do you mind to wait. I'm in the phone now waiting for a supervisor.
Bruce: Sure!
Bruce: I don't waiting.
Bruce:*I don't mind waiting!
Maria: there is a supervisor on the line. Let s see if he helps
Bruce: Okay.
Bruce: Can I help you with anything else?
Maria: this is the only issue i have with target. But i wast this fix asap
Maria: he is transfering to the team specialist member.
Maria: i will have to tell the whole thing again. Still waiting
Maria: ooopppsss. The call got lost. What can i do now?
Bruce: I'm really sorry about that and I'll be sure to share your comments with our leadership.
Bruce: You can also send an email to guest. *******@target.com for more help.
Maria: I did so. It didn't work. Any other suggestion?
Bruce: I'm sorry but we don't have any other media to get connected with our supervisor's team.
Maria: Can I ask Target to return my money, cancel this "replacement order", place a new order with same item and pick it up in store?
Bruce: You can request our supervisor to cancel the replacement order and you can request a refund.
Maria: I guess the problem at first was FEDEX, because they marked two packages as delivered when they only delivered one, but I'm not responsible for that. How can i contact your supervisor?
Maria: BTW. The building where I live has surveillance cameras. We could see the Fedex truck and everything that was/wasn't delivered.
Bruce: I'm sorry but the only way is to call or send an email to our guest service team.
Bruce: I'm sorry but unfortunately I'm unable to help you with this order.
Maria: I called, and the supervisor wasn't able to help. I tried to transfer my call. Can you give me a direct number?
Maria: Sorry, he tried to transfer my call. What is the number?
Bruce: I'm really sorry but we don't have any direct number to get in touch with the supervisor."
I can't understand how is possible that these two corporations (Target &Fedex) have a rating of A+ with the BBB.
Unfortunately, Target latest return policy makes it less favorite shopping place for our family needs. Too many restrictions, like return of kids products and or return with no receipt (limited to certain $ amount per year). Thus, it provides less security for shopping. We all moving to other places, like Walmart, Costco, Sams club now.
I ordered three items offline and one of the item came in a pack of 12 and I only received a pack of 10. Also ordered Vaseline and when I received my package, the Vaseline had melted and went spread all over the other items. Whe taken back in the store they said there was nothing they could do. I would not go online and order anything. They are not dependable.
I have using target.com service from past four years for purchasing product. These company's products are with good quality. This company providing offers and discount to once the year. This company never misses to consider to custom needs and wants. Because customers as a king. So first planning how to attract the customer and maintain good relationship. Good company!