Target

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2.6
Reviews 1,743
5 Stars
34%
4 Stars
14%
3 Stars
8%
2 Stars
8%
1 Star
37%

Texas
1 review
4 helpful votes
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I ordered an Apple Watch Series 8 from Target. They shipped me an empty Apple box. There was no watch, band, charger, etc., just an instruction manual. There customer service is terrible, they just transfer you from person to person and none of them help. Their 'investigations team' stated that it was a successful delivery, so they wouldn't refund me. You cannot contact the investigations team and no one tries to help. Be wary ordering something of value online from Target or you could be throwing your money away.

Date of experience: February 27, 2023
Minnesota
1 review
1 helpful vote
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Remove my review & remove my email info
February 25, 2023

Remove my my review and my name and email info from your or this website do not
Have this product any more

Date of experience: February 25, 2023
Florida
1 review
1 helpful vote
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Customer service cashier
February 19, 2023

Customer service cashier naquisha today is Sunday the 19th at 3:42 p.m. I go in and I do my purchase of around 50 bucks. I go up to the front because the cashier that I was talking to said I could sign up with my phone number and get money off of it well and the quisha decided to ask what I wanted my money back instead of giving me a store credit she asked me it's a trick question she asked me. So yeah I want my money back. I want it on my card so they tied up $100 worth of money cuz a boy did it all out and then they charged me again and then you know and then I'll get my credit back. Well the bank takes forever. You know to do that. It was the worst experience Heidi, the manager there and the front. She was rude up nauseous. She kept saying over and over what? How do you want your money back? I said on my card and I said well actually you should have gave me more options. You know most places give you your money back or you know they give you a store credit and they tied up $150 of on my account and they try to blame it on me. Target in Jensen Beach is the worst store I've ever encountered in my entire life. I will never step foot in that place ever again. Naquisha and Heidi need to go back to customer service. They should be reported on how to treat human beings and not tie up their money and be rude and ugly. I've never been insulted in my entire life because I told her she's going to tie up my money and then I'm going to have to come in here and and tell the manager you know what you've done to me and all this. Don't you threaten me little girl with a big attitude? She has no respect for no elderly people. The most disrespectful human being I've ever encountered in a very long time. Naquisha you are and Heidi you're not far behind her cuz all you did was stand up for that irresponsible attitude and not taking care of the customer I rate am I of how badly I was treated at Target. This will not be the end of this. I promise you that I will put you on Google on how bad I've been treated. You did a terrible job and you're so disrespectful. I have never ever in 60 years been mistreated by a cashier and talk to like I was a dog as laquisha did me

Date of experience: February 19, 2023
Wisconsin
3 reviews
0 helpful votes
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Optical
February 18, 2023

Sharon from the Eau Claire, WI store is the most AWESOME person to deal with and that's what keep us coming back to that store/

Date of experience: February 16, 2023
Florida
1 review
3 helpful votes
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Target is the worst!
February 16, 2023

It's been a while since I last visited a Target store. No great loss. What is it that makes a once quality-managed company like Target go downhill? Poor leadership. Under Brian Cornell's direction as CEO, Target stores have demonstrated how shabby a customer is treated these days. At East Boynton Beach, Florida, Target team members ignore their phones, managers do not appear on the floor, and Guest Services employees practice rudeness as the preferred way of dealing with customers. And, don't bother emailing Brian Cornell at the Target address. Those emails don't get answered. Compare prices at Target, but buy from Amazon, Wayfair, or anyplace else.

Date of experience: February 16, 2023
Florida
1 review
0 helpful votes
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Gift Card
February 15, 2023

I love being able to get target gift cards. I usually use them to buy Thanksgiving dinner...well most of the stuff. So I try to save until November.

Date of experience: February 14, 2023
Florida
1 review
1 helpful vote
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Most inconsiderate company ever!
February 13, 2023

Target is a terrible place to work with 0 considerations for its employees or anything that may happen in life. They force you to work sick with covid and vomiting iunder threat of losing job for following supposed rules for being sick.

Date of experience: February 13, 2023
Ohio
1 review
0 helpful votes
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AGEISM at Target in Rocky River, OH
January 17, 2023

I just applied at Target in Rocky River to be a part-time cashier. I have an open schedule and am willing to cover shifts when needed. I am a 54-year-old woman with plenty of customer service experience. The Rocky River store is staffed with younger people but this never entered my mind until I was shockingly rejected after completing the automated interview process. AND…I look like I am in my 40s (luck of genetics) Even friends and family couldn't believe that I did not get hired because they know me and my background. So….if you are a little older, you might do yourself a favor and avoid wasting time applying at Target because you most likely will not get the job. Of course, it is hard to prove AGEISM but sad to say that Target never actually met me in person but judge me via a video interview.

The first step to applying at Target is completing an outline application and assessment. The assessment takes 20 minutes or so and asks you the same question 3 or 4 different ways to find out if you are a liar, etc. I have taken these before. We all have. The second step comes quickly because the algorithm reads the assessment results. You then get an email from Target saying CONGRATULATIONS, you've been selected for Step 2. Great! Then, they send you a new email asking for a Recorded Interview (again automated, on-line). In addition to customer service, I am an experienced teacher so I took time to look professional before going on camera. I completed their practice questions and then recorded myself on answering the typical interview questions (Name a time when you collaborated with someone to complete a goal; Describe a time when you overcame a challenge. Etc.) I was clear, smiley, concise, and professional. But, the next day, I received an email explaining that they do not have a position for me at this time. Yet, in the store, there is a big NOW HIRING sign. AGEISM is the only factor I can think of for not hiring someone with an open schedule and a relevant experience. It is a shame, because if they took the time to give me an in-person interview with a one-on-one human discussion, Target would have discovered that I am a great employee who just took a job at another Rocky River establishment. I have employment. I am happy, but I will never shop at Target again. Good luck job seekers. You're going to need youth at Target.

Date of experience: January 17, 2023
California
1 review
5 helpful votes
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Despicable service
January 16, 2023

On a recent visit to Target, I stood in line at the guest services desk behind a single customer. When that customer left, the Target employee did not look up from her work to recognize or greet me in any way. It was as if there was no one in front of her. When I greeted her, she still did not make eye contact with me, nor did she offer a hello. I am guessing more than 50% of Target's customers are in my age group (55+) and that nearly 90% of us have a similar experience with young workers pretending we are invisible. Curious about others' experience with being treated as though you are invisible.

Date of experience: January 16, 2023
Washington
1 review
1 helpful vote
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Political views
January 13, 2023

I CANNOT BELIVE THAT THEY HAVE THE LOGO OF A POLITICAL PARTY AS THEIR COMPANY LOGO THIS MUST CHANGE THIS IS POO

LOGO IS FEDARTALIST PARTY

Date of experience: January 13, 2023
Michigan
1 review
0 helpful votes
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I placed and order for pick up and when I checked my bill they had charged me for the reduced cost and 15.00 for the promotional so I'm essence you paid for your order in full. Ex my order was 89.42 in which they applied a 15 promo which reduced my bill to 64.92 but then charged my card 15.00 for the promo. I spoke with a rep and she told me that it will be refunded within 3 to 5 business days. It's been 7 business days only to discover I will not be refunded that's how the promo work. Telling me that I only paid 64.92 not acknowledging the 15.00 they took out saying they sent a coupon for the other 15.00 which basically I paid for. Why would I need a coupon to use on my next visit when the discount was for my current order. I may not want to go shopping for anything else and would have altered my decision to have the discount applied if I was gone have to pay for it anyway. I hate this store this the second time this has occurred. I will not stop until my money is returned to me. This is crazy that you have to pay for your promo to be used on another order and then you must use within a certain timeframe which can expire because I don't shop here enough. I promise I will never shop at Target again. If this is an indication of how they treat customers no wonder they have a hard time finding employees

Date of experience: January 12, 2023
Virginia
1 review
1 helpful vote
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Horrible experience
January 11, 2023

Manager was extremely rude to me when I went inside to ask about my online order. She told me I have to go outside and wait over 30 minutes before my order will be done. I live over 30 minutes away and she told me to leave and come all the way back or cancel my order. I said I can not cancel my order because I used a giftcard and she proceeded to tell me I would lose all of the money on the gift card with no refund.

Date of experience: January 11, 2023
Pennsylvania
4 reviews
3 helpful votes
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Phillipsburg NJ target
January 9, 2023

Without any doubt the worst Target on the planet! Stay away. Consistently rude managers. Corporate does nothing about them. Bad managers =bad employees...

Date of experience: January 9, 2023
Florida
2 reviews
3 helpful votes
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Horrible with Pre-orders
January 8, 2023

"I pre-ordered a Funko POP in October. Then I start seeing them in stores. I contact Target.com and was told not to worry, I would receive my product shortly. On 1-6-23 I get a notice my order was canceled due to being out of stock! When I called I got the run around. I asked for a hire up and was told they would call me back within 24hrs. It's been over 48hrs.

Date of experience: January 8, 2023
California
7 reviews
3 helpful votes
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Give free hygiene products to ur employees
January 6, 2023

I went to target to restock on my favorite microwaved pizza but i couldnt find it so i asked one of the employeses but the moment i inhaled a small portion of oxygen my nostrils were met with the fate of death and were clogged by the most outrageous stinkiest smelliest odor i have ever sniffed in my LIFE. Please give your workers free/or at least a discount on hygiene products and encourage them to shower more often. Thank You.

Date of experience: January 6, 2023
Kansas
1 review
2 helpful votes
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$100 Max return per year
January 2, 2023

I received a gift for Christmas which i did not need. So upon returning the item and just get a store gift card they informed me that I cannot return any additional items for the remainder of the year, until 2024. There is a $100 cap on returns. I just reminded me again why I never shop at this place.

Date of experience: January 2, 2023
Ohio
1 review
1 helpful vote
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DAMAGED PRODUCT
December 29, 2022

Purchased 3 boxes of NFL Select Draft Picks football cards. The package was shipped by target using UPS service. Box arrived crushed. I requested replacement product from Target. They supplied shipping label for return. Was told replacement product would be shipped once damaged product was returned. Product was returned. Return was denied because sports cards aren't a returnable product. So they kept my damaged product and my money. I couldn't file claim with credit card company because I used Target credit card. Filed a claim with better business bureau. They contacted Target and Target said there policy is firm. No returns. Even though product arrived damaged. I mean they were crushed. WTF.

The return was shipped and then denied. They didnt ship damage product back nor did they refund or replace

14.4 Billion Dollar Company. Screwed me out of $185.00

Date of experience: December 29, 2022
Pennsylvania
1 review
0 helpful votes
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So to Sum Things Up... IF & When your ORDER is Delivered to the WRONG ADDRESS...GOOD LUCK. Never Ever Happened To Me, I'm Now Out $60.00 for the Gift of Similac I Sent... To my Daughter Who happens to be. FINANCIALLY SECURE... JUST A GIFT...SOMEHOW? It was Delivered Elsewhere, I Received a Txt from target package has been delivered & Immediately called my daughter to Look out Front for A DELIVERY... NOTHING THERE, I CALLED Customer Services & I'm Getting the 3rd Degree on a Package I sent across town. Seems that my daughter& New Born Granddaughter Were to door Knock & Look for the $60.00. Delivery they NEVER RECEIVED, HA HA HA,THEN with the broken English tells me I'd get credited...Ha ha ha yep. DIDNT HAPPEN

Date of experience: December 28, 2022
New York
2 reviews
2 helpful votes
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Completely disgusted
December 27, 2022

Made me stand in the exchanges & return line to do an online order pick up.
I'll never do this again. What a waste of time. It would have been faster for me to purchase my item in the store and stand in line at the register. What sense does that make to make me stand in the return line with 10 other people doing returns 2 days after Christmas for an online order pickup.

Date of experience: December 27, 2022
New York
1 review
0 helpful votes
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Stand behind what you sell target
December 26, 2022

If you have an item that you want to return but don't have a receipt don't bother wasting your time they won't nor will they exchange it for one that work. They obviously don't stand behind there products and don't care I have had to exchange stuff before at other brand store and never had an issue like I did at target. Never again will I shop there

Date of experience: December 26, 2022