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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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Good quality and service.
Item was listed as in stock but the day after I ordered it l received a email stating it was back ordered. I sent an email to cancel the order but it was not answered for a week and the order shipped out a day or two before. I decided to keep the item for future use but had to source it else where to get it earlier.
Great Service!
No phone service and do not respond to emails
Perfect experience, shipped on time, will do business again
Just what I needed
I received a portion of my order. I'm still waiting on the remainder of my order. I emailed customer service. There initial response was within two days. I followed up a week later with another email. No answer after a week. I emailed again. This time the response was within hours with the final message being "would you like to cancel your order?". No, I don't want to cancel my order. I would like my order filled.
Great experience!
Quick and easy...like that
So far the ordering and receiving of the merchandise was up to my expectations everything delivered was on schedule and in perfect shape
Was my first time ordering with tackle direct and everything was fine. I will use tackleDirect again
Quality items, communication was good as I had a delay in shipping one of my orders.
Nice website; broad selection of plugs and tackle
Great to find all three item(s) in one place.
Great prices. Thats why I shop through TackleDirect.
First order, easy ordering
Fast and efficent
Great service with no delays.
Overall typically a positive buying experience though sometimes they don't get it right.
Late notification for canceled item, otherwise great
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.

